Phoenix Eastlake Park Civil Rights Memorial Hotels

"The hotel itself was mediocre would ruin my stay is there was a car outside of my room that kept going off the car alarm from about 8:00 p.m. until about 5:00 a.m. in the morning almost every hour on the hour"

"The hotel was in a terrible state. The streets leading up to it smelled of urine. Upon entering the room, we were met with an overwhelming sense of age and neglect. There was no mini fridge or microwave, and the air was filled with a musty mildew smell. The bathroom was incredibly small, and the shower never maintained a consistent water temperature. It was the worst decision I’ve ever made. The TV was also disappointing, with no available channels. It made our trip to Arizona a sad experience."

"Staff was unprofessional. We had to wait 45 minutes to check in and the only response was " Well you have a room with a balcony so it rakes longer to clean. Nothing else was done until we complained again to another manager. We also asked for our room to be cleaned and 3 hours later it still wasnt clean. Do not stay here"

"There was no blow dryer, shampoo, extra towels, coffee. There was lots of noise, train track right beside us. Not a place I will stay again. It was very close to the airport and the bed was comfortable."

"I enjoyed my stay. Everything was immaculate and the staff was amazing. Thanks again!"

"Location was perfect and room was clean"

"The hotel is completely run down and outdated. There were bugs. There were a lot of undesirable people through the property who appeared to not be associated with any of the rooms. No map or directions given. A 15 min policy for a refund. Took 15 minutes to find the room and was not able to get a refund. This should not be a hotel advertised on Hotel.com "

"Great location, very clean and secure. Breakfast is better than average. Overall a great place to stay."

"Our room was good. The pool area was a mess and there was no staff there cleaning up. It was around dinner time so I thought a bartender should have at least been there,"