Tru By Hilton El Paso East Loop 375

Photo gallery for Tru By Hilton El Paso East Loop 375

Primary image
Outdoor pool
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Overview of Tru By Hilton El Paso East Loop 375

Tru By Hilton El Paso East Loop 375

2.5 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
3620 Joe Battle Blvd, El Paso, TX, 79938

Explore the area

  • Popular LocationButterfield Trail Golf Club9 min drive
  • Popular LocationLone Star Golf Course12 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)12 min drive
  • Popular LocationDel Sol Medical Center16 min drive

Choose dates to view prices

About this area

El Paso

Tru By Hilton El Paso East Loop 375 is located in El Dorado West, a neighbourhood in El Paso, and is near the airport. El Paso Municipal Rose Garden and Rio Bosque Wetlands Park reflect the area's natural beauty and area attractions include Gene Roddenberry Planetarium and El Paso Mission Trail. El Paso Zoo and La Rodadora Espacio Interactivo are also worth visiting.

What's nearby

  • Butterfield Trail Golf Club - 9 min drive
  • Lone Star Golf Course - 12 min drive
  • Del Sol Medical Center - 16 min drive
  • The Fountains at Farah - 17 min drive
  • The Woodhouse Day Spa - El Paso - 17 min drive

Getting around

  • El Paso Union Depot - 23 min drive
  • El Paso International Airport (ELP) - 12 min drive

About this property

Tru By Hilton El Paso East Loop 375

El Paso hotel in El Dorado West with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Tru By Hilton El Paso East Loop 375 offers 90 accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35.00, per pet, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs/23 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 35.00 per pet
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru By Hilton El Paso Loop 375
Tru By Hilton El Paso East Loop 375 Hotel
Tru By Hilton El Paso East Loop 375 El Paso
Tru By Hilton El Paso East Loop 375 Hotel El Paso

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 185 out of 330 reviews
5 - Excellent 56%
Rating 4 - Good. 81 out of 330 reviews
4 - Good 25%
Rating 3 - Okay. 25 out of 330 reviews
3 - Okay 8%
Rating 2 - Poor. 22 out of 330 reviews
2 - Poor 7%
Rating 1 - Terrible. 17 out of 330 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a sewer drain smell at the front desk area, where we are to eat breakfast. Disgusting
Stayed 2 nights in Jul 2022

1/5 Terrible

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The clerk was not good at her Job and was um able To check me in go Hours. And Matilda another manager showed up. He was Way better.
Stayed 1 night in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru Hotel by Hilton, one of my favorites in terms of overall package, overall interior design from lobby to room. The room is super clean. Fast check in, and the staff, Abram and Cloud, asked for verification, but they did not push and respected after listening patiently about my explanations, which I appreciated. They also put in me a quieter room and honored my membership with a welcoming gift. While they don’t offer coffee/tea maker and tea bags in the room, but they have them available in the lobby area, which works for me. Today’s hotel probably is the first time in almost 2 years without issues that I needed to address after checking in. Two minor issues: the room temperature control mode (cold/cool/heat) did not reflect season of the year and outside temperature. When it's cold outside, set at "heat", when it's hot outside, set at cold. The bagel from the breakfast tasted like rocks, the foods wasn't fresh. I suggest that you opt out in purchasing breakfast in this hotel.
Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in May 2022