Emerald Lakes hotels in Long Pond

"The staff was very nice and the rooms were very clean. The French toast was not good. Just saying. The pool and hot tub desperately need a new paint job. There were also a lot of ants on the edge of the pool and hot tub. The grounds need to be sweep daily as there were a lot of cigarettes around. Nasty"

"Close by to I-80 and all of my business needs. Clean, quiet, great breakfasts!"

"I did not check in they denied me the room and I didn’t get my refund "

"The breakfast buffet could be better. Not enough option for hot food. "

"Quick Review – The Swiftwater (Poconos) Overall, we had a very nice stay and were pleasantly surprised. The modern rooms were clean, the pool was warm, and the staff was friendly and accommodating throughout the trip. We booked the birthday package, which was a really nice touch. The room had balloons, a TV loop with a happy birthday message, champagne, cupcakes, and a complimentary breakfast included. It made the celebration feel special. One thing to note about the complimentary breakfast: there is a caveat. It only covers two meals and two drinks—anything beyond that is extra—so just make sure you understand the details beforehand. Traveler tip: ask the staff exactly what’s included when you check in so there are no surprises. The food at Olivet was excellent, but it is definitely fine dining, so expect higher prices. There are also good nearby alternatives if you want something more casual or affordable, like Poconos Brewing Company or even Sheetz. The only issue we ran into was that someone else’s dinner bill was accidentally added to our room. It was strange, but once we brought it to the staff’s attention they corrected it quickly. Overall, a great stay and I would definitely consider coming back."

"Room and grounds were clean. Family of 4 had a great 3 day stay. "

"The cleaning of the room was very bad, since I arrived you could see the dust and in the bathroom it is very bad the cleaning smelled of urine they don't vacuum the room the coffee maker was very dusty"

"Staff was excellent and clean room great spa.Had a great time looking forward to be back in summer vacation again. Food was fabulous and so are the staff."

"Not all staff was the friendliest amenities and facility could be updated. "