Phoenix Encanto Park Hotels

"Yes, but there is no thermostat in the room. It was set at a good temp, but some people might like an extra blanket. For us it was nice and cool with a ceiling fan to supplement."

"Nice motel. Clean and comfortable. They need new pillows "

"No ventilation in the roon unless the A/C is running. No ventilation in the bathroom. "

"My room was a bit dusty but overall was really nice. The restaurant has pretty good drinks and food and the property was really nice. Location was right in the middle of downtown, very walkable and across from light rail station. "

"the room was great; they did not mention that you are required to pay for parking and the elevators were not in the best condition. "

"Very friendly staff and easy check in. Comfortable bed but there was a fly buzzing around. Parking was convenient and easy but in a run down area of downtown"

"Horrible Service. Called front desk repeatedly, no one ever answered. Arrived at hotel around 3AM, to find out, the hotel doesnt allow check-ins after 12AM. Never talked to anyone. Had to book another stay somewhere else for the weekend."

"The view from the rooftop bar was stunning!"

"I arrived at around 4 PM and checked in, and within two hours, the entire building had been cleared because of a carbon monoxide leak in which three people were hospitalized. It took another 90 minutes or so of waiting outside to be told that the building was going to be closed down for the night, and then be escorted upstairs by the fire department to retrieve my bags. I did not get any explanation for why this occurred, but I don’t think I am going to be staying at another hotel across this company’s various brands if the conditions to allow something like this to occur are allowed to happen at one of their properties."