Bilbao Ensanche Hotels

"Perfectly clean room, very nice staff"

"Good and complete breakfast"

"The hotel is very clean and in a good location. No frills, which is expected for the price I paid. The rooms are comfortable and well appointed, there are restaurants and coffee shops directly outside for convenience. It is very walkable to the major sites of Bilbao. Would stay again, if I were to return to the city."

"Very centric and confortable hotel"

"Not really 4atar -evening staff v helpful but the morning reception chap wasn’t very pleasant I had to leave pre breakfast and was told there would be food/drinks available in the foyer . When I got down there was nothing -asked at reception and he just rolled his eyes and begrudgingly got a coffee machine out and then went for some some very lukewarm milk tutting so I could basically make an almost cold coffee No food so paid for a breakfast I couldn’t have Corridors were very enjoy and noisy but bed v comfortable and food generally good No extractor fans in bathroom it wasn’t working if was present and bath handrail rusty and hanging off the wall"

"Excellent service from very kind staff."

"Great location opposite Guggenheim "

"The wifi didn't work, could only get access to the Internet for an hour to get disconnected and then no access at all"

"So disappointed with our very expensive room with terrace. Bilbao is wonderful and the view from the room was spectacular but there were lots of little details that let the experience down; there was a cigarette burn on a cushion on the terrace chair, another large burn mark on the bathroom sink surround (hot hair tongs?), the planting on the terrace was looking very sad and eaten by bugs, a raucous party on first night in the room next door, scraping sounds of furniture from 6am which were from the breakfast terrace directly above. It’s not what we expected from a 5 star hotel and certainly not for the price. "