「This is the best hotel I have stayed in Spain in price vs money relationship, top staff, clean, renewed great location and is one of the best breakfast I have had ! 」
「The location is perfect for a day tour at Bilbao. Right next to the Guggenheim Museum within walking distance to the old city, other tourist spots and nice restaurants.」
「maravilloso, lo mejor es la atencion de la gente, la habitacion no tiene television, baje a preguntar donde podia ver la final del tenis, no habia, de pronto aparece un chico del staff super amable con un pedqazo de telvisor , lo conecto cerca y pude ver el partido completo, para mi eso vale oro.
impecable, amplia la habitacion, la ubicacion de lujo.」
「Location is great if you like to spend time in the old quarter, which I do. Alberto was helpful, providing good information and fast to make everything smooth for guests.」
「Absolutely loved our stay, clean and comfortable. Some noise from the street as expected. The walls are thin so could hear "adult time" from the room next door. Luckily it did not go on all night, but someone was being very naughty (judging by the spanking that was going on.)」
「Hotel bien situado, céntrico al lado de la estación de autobuses y con una cafetería con una gran terraza, lo único que las habitaciones un poco minimalistas, pero en general todo muy bien.」
「Bad service and accommodation for the price!
For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up.
Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very...
「Excellent hotel. Very quiet when you close the windows and great to see what is going on in the pedestrian areas when you open the windows. Bathroom is big!!! In the heart of the old town and literally half a block from the the Plaza Nueva where all the Pintxo bars are located and you can eat and have wine and people watch. 」
「The hotel room is nice, there are metro station and Euskotran station near the hotel, it is easy to access the old town and some famous attractions, like Guggenheim Museum.」
"A disappointing experience - written by my husband who was the one who stays at this hotel
Spent a night in the Artist Gran hotel of Arts on my way back from the Camino de Santiago. I do not know if it was because of my backpack and casual pilgrim dressing but from the start, the service was a bit arrogant. I booked a room with queen size bed (indicating preference on high floor), but was given a DOUBLE bed for 3rd floor. As for the view, Smart Inner View means facing the window of your neighbor (welcome back to the dormitory in the Albergue!). An experience certainly not to be repeated. Get yourself an hotel with better service. You deserve better!"