Etterville hotels from HK$440

"No constant fan option for the AC. The sheets weren’t changed. The had stains on them as well. The shower curtain and bathroom as a whole were dirty and dingy. "

"Very clean rooms, breakfast was delicious "

"The staff was very helpful and polite. Parking and check-in was easy. Had a great view of the lake. Close to fast food and Pizza!"

"Room was semi clean and bedsheets seemed new or at least clean. The whole property is just really run down and reminded me of a summer camp horror movie. "

"The food from Breakfast was of poor quality "

"Great cabin on the lake in Osage Beach. Patrick was amazing to work with and we loved our time there."

"Loved it! "

"Check in was horrible. The young girl was very rude. She was outside somewhere originally. When I walked in no one was at the counter and I just waited there thinking someone was possibly in the back or helping someone. Once she walked inside she walked behind me and around the corner to the counter and I said hello. She never greeted me. In fact minutes go by and she said “you say something?” I said, I said hello. She said oh and sat down. A few more minutes go by and she said do you need something. She was rude and unprofessional the entire time she checked me. She was sarcastic and said oh I didn’t know if you were here for groceries. Being that it was 10pm and we were exhausted I did not escalate the situation and because she looked like a child, maybe 18. However, that’s no excuse to tolerate this behavior as a company and she should be properly trained if she’s going to be in hospitality. Everyone else was good. The person at the front the next day was pleasant and the room keepers were very nice. Breakfast could’ve been warmer but that’s not a huge deal. I can obviously see this young lady was a fluke however she put a very bad taste in my mouth for holiday express and I don’t think we’ll choose them again. "

"The breakfast was not healthy nor did it taste good. Our ceiling was leaking above the large window."