Good was very good including the buffet. Rooms were nice and clean, bed very comfortable! Lots to do for adults and children.
Saquiah
2025 年 7 月入住 4 晚
2/10 糟糕
Petrena Lorrie-Ann
2025 年 7 月 31 日
不满意:清洁度、员工和服务、住宿条件和设施
Nothing
Petrena Lorrie-Ann
2025 年 7 月入住 6 晚
6/10 一般
Artur
2025 年 7 月 31 日
满意:服务设施,清洁度
不满意:住宿条件和设施,员工和服务
I would expect more from new hotel, finish trims and caulking around bathtub made me stay away. Terrible smell from shower drain. other than that room was ok.
We got sweet spot in the middle of the building so close to beach and pool and close to restaurants. Crowded place, line everywhere you go except Diners. Breakfast was bad, same thing every day. Not much of choices on day 3rd was sick of menu, but that is not worse thing If you get to buffet after 8am shelfs were empty. Empty plates on the display made me wonder what was on them. Forget about getting a banana for kids after 8am. So go to sleep early.
Favoritism for natives noticeable. Was told by lifeguard that adults cant go down with their kids on water slide and that's a rule. While parents with better tan than mine went down the slide like it was their back yard. Beach small and full of vegetation don't expect to much from it. Nice size pool, clean and maintained to pay for the beach. Lunch was ok. Diner options I would give 5star rating. Good entertainment system.
Artur
2025 年 7 月入住 7 晚
10/10 超赞
Deshaun
与家人出行
2025 年 7 月 30 日
满意:清洁度、服务设施、住宿条件和设施
Beautiful place food was good
Deshaun
2025 年 7 月入住 4 晚
10/10 超赞
D'Angela
2025 年 7 月 30 日
满意:住宿条件和设施,员工和服务
Nice Resort Excellent service
D'Angela
2025 年 7 月入住 4 晚
10/10 超赞
Farrah,Darby
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 7 月 30 日
满意:清洁度、服务设施、住宿条件和设施
The butlers are the worse Randell was the only one that made sure I had a great time and my housekeeper she was awesome but the rest ugh change them I only got a restock on my mini bar when I text making reservation with butler service was stressful but we did enjoy our time thank you got the experience
Farrah
2025 年 7 月入住 4 晚
10/10 超赞
Heike
与家人及幼儿出行
2025 年 7 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved that it has varieties of foods to eat.
Heike
2025 年 7 月入住 6 晚
2/10 糟糕
Sujay
与家人出行
2025 年 7 月 30 日
不满意:清洁度、服务设施、住宿条件和设施
Hotel room air condition had problem. Even after reporting issue to hotel and Expedia representative on site issue was not resolved or different room was offered. There other issues in the accommodation and restaurant thali closed most of the days in week.
Sujay
2025 年 6 月入住 5 晚
10/10 超赞
Shyniece
团体旅客
2025 年 7 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great time had, food was good. entertainment good
Shyniece
2025 年 6 月入住 4 晚
10/10 超赞
Elizabeth
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great customer service and food
Elizabeth
2025 年 7 月入住 5 晚
6/10 一般
Rachelle
与家人出行
2025 年 7 月 28 日
满意:清洁度
不满意:住宿条件和设施,服务设施
When we checked in the front desk staff were pleasant & friendly. The room was clean & they came daily for house keeping. One day I didnt want house keeping I just needed new towels & toliet paper but the housekeeper did not have it on her cart & advised she would send someone back with the items but no one ever came back. There are not enough activities for adults at the resort. They seem to cater to the kids too much on the Ocean Coral side. Also the restaurant staff was very unfriendly & never came back to check on our table when we would dine for lunch or dinner. We never got refills & had to always ask a server when we needed something. It was very apparent that they catered to white guest more than the blacks & that was very disappointing especially since we were tipping EVERY time for ALL services but most other people did not. As for the food it was often bland and over cooked or dried out. The drinks were all made with little to NO alcohol. The biggest issue we had was actually with Expedia. The service was horrible, it was next to impossible to speak to a live agent and when I did they rarely spoke good English. Also all my flights were changing constantly and according to Delta Airlines, Expedia did NOT do their job updating our information which is why it made checking into our flights EXTREMELY difficult. I dont plan to book though Expedia ever again if I can help it.
Rachelle
2025 年 7 月入住 5 晚
2/10 糟糕
Erik
与配偶出行
2025 年 7 月 28 日
不满意:员工和服务
Was not what i expected. Unfortunately mee and my wife missed our flight so the hotel was informed that i will me checking in late. When me and my wife arrived no room was ready for us and we was told that when a room becomes available they will let us know even though i was being charged for the previous day and we wasn't there. It took us 2hrs to get a room and was because my wife got frustrated and went to front desk and asked for a manager. Staff look miserable, food make me sick and i was refuse a refused of 214 for an excursion. Was thrown out my room at 12 even though my transportation to airport was not until 1:30. When asked if i could leave at 1 the reply was yes but the hotel will charge me for that hour. Then the transportation so call came to the lobby and didn't see me or my wife. Even though we've been in the lobby since 12. So now i had to pay 70 dollars to get to the airport. Me and my made the most of the trip and vow not to ever go back. Me personally i wouldn't even recommend this resort to my worst enemy.
Erik
2025 年 7 月入住 4 晚
6/10 一般
Kamar
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Ok
Kamar
2025 年 7 月入住 1 晚
6/10 一般
Sarada
与家人出行
2025 年 7 月 27 日
不满意:清洁度、员工和服务、服务设施
Upon arriving, we were offered beverages to accommodate the long check-in process. After a long travel day, we visited the Red Snapper for a quick meal. The greeter was frustrated which resulted in her being rude. The food took a long time to be delivered and some items on the menu they did not have. Finally, I was looking forward to some much needed rest only to learn my bed was wet with urine. Although the manager did all he could to accommodate all of the above, I will not be visiting this property again. This was a waste on money.
Sarada
2025 年 7 月入住 3 晚
8/10 还可以
Emily
2025 年 7 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
very nice stay
Emily
2025 年 7 月入住 4 晚
10/10 超赞
Jane
与配偶出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great. We stayed in a Privilege room. Was told mini bar would be restocked daily, however it was not. We had to ask for it to be restocked and some days no one ever came to do that. Also, housekeeping came by one evening around 8:00pm and another night at 9:23pm after coming earlier in the day after we told them we didn’t need any housekeeping that day. Luckily we were not asleep.
Jane
2025 年 7 月入住 7 晚
10/10 超赞
Cristal
与家人及幼儿出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My family and I enjoyed our visit 10/10 no bad reviews
Cristal
2025 年 7 月入住 5 晚
10/10 超赞
Anika-Jo
与家人出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome
Anika-Jo
2025 年 7 月入住 3 晚
10/10 超赞
Melvin A Castro
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love the resort. All the different things to do and how good the service was.
Melvin A Castro
2025 年 7 月入住 4 晚
10/10 超赞
Courtney
与家人出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was Great
Courtney
2025 年 7 月入住 3 晚
10/10 超赞
Yvonne
与家人出行
2025 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff very nice
Yvonne
2025 年 7 月入住 2 晚
10/10 超赞
Kathy Maillard
与家人出行
2025 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoyed our time here. The resort had many amenities, restaurants, shops onsite and the staff was so wonderful and friendly. People were constantly cleaning the ground areas. Our room was great and clean. It is humid there so there was a bit of a smell to the room. The food was delicious and we loved that the resort was all inclusive and absolutely beautiful. It was a tropical paradise. We just wished for more reggae music!!
Kathy Maillard
2025 年 7 月入住 5 晚
10/10 超赞
Azamat
与家人出行
2025 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay at the resort was absolutely amazing! From the moment we arrived, the staff made us feel welcomed and well taken care of. The rooms were clean, spacious, and had beautiful views. The amenities were top-notch – from the pool to the spa to the dining options, everything was well-maintained and enjoyable. The atmosphere was peaceful and relaxing, exactly what we needed for a perfect vacation. We truly appreciated the hospitality and attention to detail. Highly recommend this resort and would definitely come back!
Azamat
2025 年 7 月入住 7 晚
10/10 超赞
Parimal
2025 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
For Vegetarian, we have Thali restaurant which good option.