Richmond Firehouse Theatre Hotels

"Great stay and easy check in "

"Such friendly staff, beautiful grounds, and the cutest cat named Annabelle! "

"It was a little noisey"

"It stated there was breakfast but it was closed"

"Great experience during Christmas time. The hotel was decorated beautifully. Highly suggest making reservations in advance. The room was amazing, loved the tv in the bathroom. The mattress was not comfortable at all, my husband almost resorted to the floor but ended up turning horizontal across the bottom of the bed and it was slightly better. We will definitely return but maybe with a mattress topper! "

"It was great!"

"The pool was not available and the room was not vacuumed. "

"Arrived and the type of room we booked was unavailable. No attempt to remedy the situation just a shoulder shrug and sorry. Front desk staff extremely unhelpful and indifferent. Asked for a late checkout to accommodate the errors upon arrival. Was told I’d need to book the room for a full extra day if I wanted to check out 2 hours later than standard time. When asked why the rate the front desk was offering was $60/night more than what was shown online met with another shoulder shrug. Air conditioning brutally loud all night long. Poor reflection on the Hilton brand stay elsewhere."

"The room was left with dirty panties hanging from the bathroom pole. Told staff and they were polite but all they did was comp my parking, when i told the staff the next day, they didnt even know about the incident"