Bar (on property)

Reviews of Radisson Hotel Fort Worth North-Fossil Creek

3.5 out of 5
Radisson Hotel Fort Worth North-Fossil Creek
2540 Meacham Blvd, Fort Worth, TX

Reviews

7.6

Good

Rating 10 - Excellent. 483 out of 1171 reviews" "
Rating 8 - Good. 273 out of 1171 reviews" "
Rating 6 - Okay. 179 out of 1171 reviews" "
Rating 4 - Poor. 104 out of 1171 reviews" "
Rating 2 - Terrible. 132 out of 1171 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

6/10 Okay

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was unclean, the microwave has food inside from the last guest and the carpet wasn't vacuum
Stayed 2 nights in May 2024

2/10 Terrible

Caleb

Travelled with partner
This is the worst hotel experience I ever had. I’m a truck driver here for work. Went to the front desk for a fork early Sunday morning at 1:30am. They were out of spoon and forks. Lady was not professional at all ,not even in uniform. Microwave to my room didn’t work. Elevators are old. Had to keep resetting key card. Whole room was a disappointment. Paid 400 for the room couldn’t get a decent tv. Bed sheets don’t fit the bed. Overall 0 stars.
Stayed 3 nights in May 2024
Response from Front Desk Team on 13 May 2024
We are deeply sorry to hear that your stay fell short of expectations and that you encountered several issues during your time with us. Rest assured, we take your feedback seriously and are committed to addressing the concerns you raised. We apologize for any inconvenience caused by the lack of utensils and the non-functional microwave in your room. Additionally, we apologize for any inconvenience caused by the key card and room amenities. Your comments regarding the professionalism of our staff and the condition of our facilities are also noted, and we will take steps to ensure improvements are made. We understand your frustration and disappointment, and we sincerely apologize for any inconvenience you experienced. We hope you will consider giving us another opportunity to provide you with a more positive experience in the future.

6/10 Okay

Alma

Travelled with family
We have stayed here more than a couple of times. We were not satisfied with the room we got this time. The toilet didn’t work properly, the tub water did not drain properly. When they cleaned our room they left us 1 towel for my husband and I. No soap to wash our hands, so we used the body wash as hand soap. We were really disappointed this time around.
Stayed 2 nights in May 2024
Response from Front Desk Team on 13 May 2024
We sincerely apologize for the disappointing experience you had during your recent stay with us. It's concerning to hear that the room cleanliness and amenities fell short of your expectations, especially considering your loyalty as returning guests. Please know that this does not reflect the high standards we aim to uphold. Your feedback is invaluable, and we will address these issues immediately to ensure they are rectified. We truly value your continued patronage, and we hope to have the opportunity to regain your trust and provide you with the exceptional stay you deserve on your next visit.

2/10 Terrible

Keisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience and I won't be returning.
Stayed 2 nights in May 2024
Response from Front Desk Team on 13 May 2024
We're truly sorry to hear about your disappointing experience. We strive to provide all our guests with exceptional service and accommodations, and it's disheartening to learn that we fell short during your stay. Your feedback is important to us, and we would greatly appreciate the opportunity to address any specific concerns you may have had. Please feel free to reach out to our team directly so we can make things right. Thank you for sharing your experience, and we hope to have the chance to welcome you back in the future and provide you with the exceptional stay you deserve.

2/10 Terrible

Ana

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mattress spots of blood
Stayed 2 nights in May 2024
Response from Front Desk Team on 13 May 2024
We are deeply concerned to hear about your experience during your recent stay. The cleanliness and comfort of our accommodations are of the utmost importance to us, and it is distressing to learn that we fell short in meeting your expectations. Please accept our sincerest apologies for any discomfort or inconvenience this may have caused. Rest assured, we take your feedback very seriously and have taken immediate steps to address this issue with our housekeeping team to prevent any recurrence. We hope you will consider giving us another chance to provide you with the exceptional experience that we strive to deliver to all our guests.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was nice. Close to everything we had planned.
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 7 May 2024
Thank you for your feedback! We're delighted to hear that our location suited your plans perfectly. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

elethea hyacinth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and so we extended it .
Stayed 1 night in May 2024
Response from Front Desk Team on 7 May 2024
Thank you for choosing to extend your stay with us! We're delighted to hear that you enjoyed your time here. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to welcoming you back again in the future!

10/10 Excellent

elethea hyacinth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean area staff where very friendly courteous, Ready to help I got my favorite front desk agent a you mighty man of Valor I don't not sure of his name Jarod but he is one of the best I say he is a Fixer.Resturant delicious breakfast Buffet, Lunch and Dinner my husband and I we enjoyed stayed there.
Stayed 5 nights in Apr 2024
Response from Front Desk Team on 7 May 2024
Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you found our staff to be friendly and courteous, and it's wonderful to know that you had such a positive experience with your favorite front desk agent - sounds like he's truly a gem! We're glad he made such a lasting impression on you. It's also fantastic to hear that you enjoyed our delicious breakfast buffet, as well as lunch and dinner. We always strive to provide a memorable dining experience for our guests, and we're delighted to hear that you and your husband had such an enjoyable stay with us. We hope to welcome you back again soon for another wonderful experience!

10/10 Excellent

Gema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2024
Response from Front Desk Team on 6 May 2024
Looks like you had a good stay! Thank you for leaving a review and we hope to have you back again soon.

6/10 Okay

Kathleen

Decent hotel providing all you need for a comfortable stay
Stayed 2 nights in Feb 2024
Response from Ashley Henson on 30 Apr 2024
Thank you so much for taking the time out to leave us a review. Looks like we could have done better. If there is anything we can do please feel free to reach out!

6/10 Okay

Patti

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Would not be staying here again. Rooms were out dated with stains on the beds, walls and floor. Bathroom walls were coming out and shower tub was dirty. First room were in had ants and bugs, the stuff was nice enough to let us move rooms.
Stayed 4 nights in Apr 2024
Response from Ashley Henson on 30 Apr 2024
I'm sorry to hear about your disappointing experience at our hotel. Your feedback is incredibly valuable to us, and we sincerely apologize for the condition of the rooms you encountered. Rest assured, we are taking immediate action to address the issues you've mentioned, including a thorough inspection of our rooms to ensure they meet the standards we strive for.We appreciate your acknowledgment of our staff's efforts in accommodating your room change, but it's clear we fell short of providing the comfortable and clean environment you expected and deserve. Please know that we're committed to making necessary improvements to regain your trust and confidence in us.If there's anything else you'd like to share or if you'd be willing to provide more details about your stay, please don't hesitate to reach out. We genuinely value your input and hope for the opportunity to welcome you back in the future for a much-improved experience.

10/10 Excellent

Leticia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely wonderful. Staff was friendly & knowledgeable about attractions. Pool & hot tub were clean & a big plus for us! Breakfast buffet was good!
Stayed 2 nights in Apr 2024
Response from Front Desk Team on 28 Apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We look forward to welcoming you back in the future!

6/10 Okay

kristi

Stayed 1 night in Apr 2024
Response from Front Desk Team on 26 Apr 2024
Thank you for taking the time out to leave us a review! Looks like we could have done better based on this review score. If you would care to share on the issues you had, so we can address them and get them fixed.

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 16 Apr 2024
Thank you for taking the time to leave us a review! We appreciate your positive feedback. We look forward to welcoming you back in the future!

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Front Desk Team on 15 Apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We look forward to welcoming you back in the future!

4/10 Poor

Jordyn

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The shower/tub was broken.
Stayed 2 nights in Apr 2024
Response from Front Desk Team on 14 Apr 2024
We are truly sorry to learn that you encountered issues with the shower/tub during your stay with us. Providing a fully functional and comfortable experience for our guests is our top priority, and we sincerely apologize for falling short in this regard. We value your feedback and hope to have the opportunity to welcome you back for a much-improved experience.

6/10 Okay

Melissa

Travelled with partner
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Front Desk Team on 14 Apr 2024
Thank you for taking the time out to leave us a review! Looks like we could have done better based on this review score. If you would care to share on the issues you had, we can address them and get them fixed.

10/10 Excellent

Shukuru

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay
Stayed 2 nights in Apr 2024
Response from Front Desk Team on 14 Apr 2024
We appreciate the great review score and we're super glad that you had a wonderful stay. We re known for our great service and value and I hope you will come back soon and bring friends!

8/10 Good

Mary

In an industrial area but did the job.
Stayed 1 night in Apr 2024
Response from Front Desk Team on 12 Apr 2024
Thank you for taking the time to share your feedback. We're glad to hear that our facility served its purpose for your needs, despite its location in an industrial area. If there's anything specific you feel we could improve upon to enhance your experience further, please don't hesitate to let us know. We appreciate your business and hope to welcome you back again in the future.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and rooms. It was completely booked due to the eclipse, and we had no noise issues at all. The pool and hot tub were a perfect way to start the day.
Stayed 2 nights in Apr 2024
Response from Rick The GM on 9 Apr 2024
So glad you were able to get a room with us and hopefully you were able to see that amazing full eclipse. So Cool! It is also nice that you were able to enjoy our indoor, heated pool and hot tub while you were here with us. I do hope you will be able to come back and see us in the future and thanks so much for the great review!

10/10 Excellent

Rebecca

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient location
Stayed 2 nights in Mar 2024
Response from Rick The GM on 9 Apr 2024
Thanks so much for the great review score! We love to hear from our guests when we do a great job and we would love t have you back at the property in the future! See you soon!!!

10/10 Excellent

Rebecca

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Rooms were clean and hotel has a fun bar and club.
Stayed 2 nights in Apr 2024
Response from Rick The GM on 8 Apr 2024
Thanks so much for the great review! We do have a great dance club Cassidy's and we pride ourselves as having the best maintained and cleanest rooms in Fort Worth!Hope to see you back at the Radisson in the future for more great stay experiences.

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rick The GM on 9 Apr 2024
We appreciate the great review score and we're super glad that you had a wonderful stay. We re known for our great service and value and I hope you will come back soon and bring friends!

4/10 Poor

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was awesome, the night club was so much fun but let's discuss the hotel itself. It has such potential but there are soo many issues. First the fountain has green alge in it, that is just lazy. It is such a beautiful space, it just desperately needs some attention. The rooms were a good size but the mattress was so bad that my husband and I both rolled to the middle because of a massive sinking spot. The air conditioning did not work at all, we couldn't even get the fan to come on and everyone on our side of the hotel was having trouble with the key cards. There were 5 couples, like us, trying over and over to open their doors. This is such a cool place, please invest and upgrade or I fear the new hotels around will be the end of this diamond in the rough.
Stayed 1 night in Apr 2024
Response from Rick The GM on 8 Apr 2024
Thank You so much for your thorough and candid review of our property. We do have the best staff and overall friendly atmosphere in our area of town. While we are in need of a little renovation "love" we are still maintaining our product and cleanliness to overcome some of our "challenges". The hotel will be undergoing significant renovations hopefully beginning late in the fourth quarter, 2024 so be on the lookout for more information on that coming soon!

10/10 Excellent

Patricia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Love the hot tub, it was great. The room was not cleaned well but it was taken care of pretty quickly
Stayed 1 night in Apr 2024
Response from Ashley Henson on 6 Apr 2024
Thank you for your feedback! We're delighted to hear that you enjoyed the hot tub during your stay. However, we apologize for any inconvenience caused by the cleanliness issue in your room. We appreciate your understanding and are glad to know that our team promptly addressed the issue for you. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a flawless experience in the future.

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashley Henson on 3 Apr 2024
Thank you for taking the time out to leave us a review! Looks like we could have done better based on this review score? If you would care to share on the issues you had we can address them and get them fixed.

4/10 Poor

Richard

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ashley Henson on 2 Apr 2024
It appears that you had a decent stay but it could have been a little better. If there is anything we can do better for your next stay, please do not hesitate to reach out to me and i will try to make it happen. Thanks for the review and I hope to see you back soon!

10/10 Excellent

Savannah

Travelled with family
Liked: Amenities
I love this place i wish they had a Radisson in every city
Stayed 1 night in Mar 2024
Response from Front Desk Team on 22 Mar 2024
Thank you so much for your wonderful review! We're thrilled to hear that you love staying with us and that you had such a positive experience. We truly appreciate your kind words and your loyalty. While we may not have a Radisson in every city, we hope to continue providing you with exceptional service and memorable stays whenever you visit us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 Good

Athena, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and reasonably priced
Stayed 5 nights in Mar 2024
Response from Front Desk Team on 22 Mar 2024
Thank you for taking the time to leave your feedback. We're pleased to hear that you found our hotel convenient and reasonably priced. Providing a positive experience for our guests is our top priority, and we're glad to know that we met your expectations in this regard. If there's anything else we can do to improve your next stay or if you have any further comments, please feel free to let us know. We look forward to welcoming you back in the future!

2/10 Terrible

Faith

Liked: Staff & service
Disliked: Property conditions & facilities
The room smelled, the towels were dirty, the floors were uneven, there were cracks in the walls and ceilings, and the tank in the toilet was empty and would not flush
Stayed 1 night in Mar 2024
Response from Front Desk Team on 18 Mar 2024
We sincerely apologize for the disappointing experience you had during your stay. Rest assured, we take your feedback seriously and will address these issues immediately to ensure a better experience for future guests. Thank you for bringing these concerns to our attention.

10/10 Excellent

Amanda

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Front Desk Team on 19 Mar 2024
Thank you immensely for your glowing review! We genuinely appreciate your support and hope to have the pleasure of welcoming you back soon

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It showed on the reservation that there was a 55 in tv in the room and there wasn’t it was a smaller that was kind of a let down
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 16 Mar 2024
Thank you for your feedback. We apologize for the discrepancy regarding the TV size in your room. Your satisfaction is our top priority, and we regret any disappointment this may have caused. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Rick The GM on 16 Mar 2024
Thanks for the good review score from your last stay! I appreciate the feedback and I hope you will come back soon!

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good quality for price.
Stayed 2 nights in Mar 2024
Response from Rick The GM on 12 Mar 2024
Thanks for the review! We are known in Fort Worth as a great value hotel for the money. We are clean, well-maintained and safe. Hope to see you back again in the future!!!

8/10 Good

Jennifer

Liked: Amenities, property conditions & facilities
I didn’t have an ironing board in my room and for a king size bed they had 4 very flat pillows. Unfortunately I was woken a few times by drunken adults after 3am yelling profanities throughout the hallway and none of the employees said anything to the individuals.
Response from Rick The GM on 12 Mar 2024
Thanks so much for taking the time to let me know about your recent stay. I am so sorry about the drunken Spring Break idiots. We did end up kicking out about 10 rooms of "adults" who were making way too much noise over the weekend. Unfortunately, it took some time to get them out and they really made our staff and many guests uncomfortable. I am sorry we let you down and I assure you, this is NOT the norm for this property as we have a ZERO tolerance policy for noisy and unruly guests.

10/10 Excellent

Kileigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rick The GM on 12 Mar 2024
Thanks so much for the great review score! So glad you had a great stay and we do hope you will come back in the near future!!!

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was kind and the food was delicious. Beautiful lobby and room
Stayed 1 night in Mar 2024
Response from Mary Margaret, Sales Office on 7 Mar 2024
Hi Tessa, thanks for the great review! We are so glad to hear that you had a wonderful stay at our hotel!

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Rick The GM on 5 Mar 2024
It appears lie you had a great stay with us! We sure hope you will come back soon for more great memories and value at the Radisson!

8/10 Good

Nashua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice .
Stayed 2 nights in Mar 2024
Response from Rick The GM on 5 Mar 2024
Thanks for the Shout Out to our amazing staff here at the Radisson!! So nice to see that you had a good stay with us and we do hope you will come back to see us again in the future!

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Rick The GM on 5 Mar 2024
Uh Oh! I guess we let you down in a really big way based on this review score? If you would care to opine on what happened, we would love to hear about it. I am sorry for letting you down.

2/10 Terrible

Benjamin

Stayed 1 night in Mar 2024
Response from Front Desk Team on 22 Mar 2024
We are deeply sorry to hear about your disappointing experience. Please accept our sincere apologies for any inconvenience or dissatisfaction you encountered during your stay.

6/10 Okay

Cadyn

Stayed 2 nights in Feb 2024
Response from Rick The GM on 2 Mar 2024
It appears that your stay was "OK" but there may have been some opportunities for improvement. I'm sorry if we let you down in any way. We do care about our guest's stay experience so if there is anything we can do to make your stay better next time, please let us know.

6/10 Okay

Kimberlee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff were very nice and the breakfast was good. We slept well, the bed was comfortable and the shower was nice. The condition of the property made it feel run down. The doors to the rooms, the lighting in the hallway, the scratches on the walls and in the elevator, the decor in the lobby didn’t make it feel like a nice motel though we paid nice motel price for the room. Also, there was a sign in the elevator asking people to not leave a review if it wasn’t an 8 or higher.
Stayed 2 nights in Feb 2024
Response from Rick The GM on 2 Mar 2024
Thanks so much for the review of your recent stay. While we are an older property, we are known for our cleanliness and well-maintained product. We do care about our guests stay and I am sorry if the overall property did not make you feel comfortable. Our elevator sign is designed to elicit feedback from our guests. If you cannot give us an "8" or higher, we urge you to let us know so we can fix whatever issues you may have experienced.

2/10 Terrible

Deborah

Travelled with family, Travelled with pets
Disliked: Staff & service, property conditions & facilities
When we checked in staff was more interested in telling me about the night life offed at the hotel than all the extra fees that were applied to my bill after the fact. When I made reservations I told them that we had a dig with us paid fee then was charged additional pet fees as well as some type of extra charge in case we stole a TV or messed up the room. Place was dirty toilets in room very hard to flush. Cleaning staff all spoke Spanish and couldn’t even understand when I asked for clean towels called front desk asked them for clean towels never got them. Finally took them myself off maids cart. Just very poor for a Radisson hotel.
Stayed 2 nights in Feb 2024
Response from Rick The GM on 2 Mar 2024
I regret that you had so many bad experiences while staying with us recently. It is our standard script to let all of our guests know about the services and amenities offered at the hotel upon check in. All of our fees, taxes and any credit "holds" are printed on our registration cards. Perhaps we need to do some training as to what the credit hold is for. We trust our guests but there is unfortunately that 2.0% that cause damage or leave without paying remaining balances; this is the reason for the hold and all Fort Worth hotels use this standard practice. I am sorry that we let you down. I have shared your comments with my entire team as an example of the impression we DO NOT want to leave with our future guests.

10/10 Excellent

JOHNNY

Liked: Staff & service, property conditions & facilities
Awesome staff
Stayed 2 nights in Feb 2024
Response from Ashley Henson on 1 Mar 2024
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff, we strive to provide exceptional service and create memorable moments for our customers. We appreciate your feedback and look forward to welcoming you back soon! If you have any further comments or suggestions, please don't hesitate to reach out.

2/10 Terrible

Brandi

My husband and myself made reservations in Fort Worth because it was reasonably priced. Our first morning there was a cockroach on the curtains then went to shower and no hot water. Thought the problem was resolved but no found another roach and the next morning into the afternoon no hot water. We checked out and found somewhere else to stay.
Stayed 3 nights in Feb 2024
Response from Ashley Henson on 28 Feb 2024
We are deeply sorry to hear about your disappointing experience during your stay with us. Providing a clean and comfortable environment for our guests is our top priority, and it's clear that we fell short of meeting your expectations. Please accept our sincerest apologies for the issues you encountered with cleanliness and the lack of hot water. We understand the importance of these basic amenities and take your feedback very seriously.Rest assured, we have immediately addressed the concerns you raised with our housekeeping and maintenance teams to ensure that such incidents are not repeated in the future. We are committed to upholding high standards of cleanliness and maintenance throughout our property.We would like to extend our apologies once again and hope that you would consider giving us another chance to provide you with the exceptional experience that you deserve. Please don't hesitate to reach out to us directly if you would like to discuss your stay further or if there's anything we can do to make it right.

8/10 Good

Cassidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great housekeeping staff-daily thorough cleanings.
Stayed 4 nights in Feb 2024
Response from Rick The GM on 27 Feb 2024
We appreciate the good review score and we do hope you will come back again in the future. More great times are waiting for you at the Radisson!!!

6/10 Okay

Carla

Liked: Cleanliness
Disliked: Staff & service
They were ok. The toilet didn't flush very well. The maid staff understood no English.
Stayed 2 nights in Feb 2024
Response from Rick The GM on 26 Feb 2024
Thanks for letting us know about your recent stay. I am sorry about that slow toilet; I will certainly get that looked at in the room you stayed in. We do hire a wide and diverse staff and we encourage them to learn practical "working English" so I am sorry that you were unable to communicate with your room attendant. I will continue to work with all of our staff that have a native tongue that is different than English.

8/10 Good

Krissty

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rick The GM on 27 Feb 2024
Thanks for the positive review score! So glad you had a good stay and I do hope we will see you again soon!!!