外觀

WoodSpring Suites North Ft Worth Alliance TX Speedway的評價

2.5 out of 5

評價

7.0

不錯

10 分評分,優異;61 則評價中有 20 則" "
8 分評分,不錯;61 則評價中有 17 則" "
6 分評分,一般;61 則評價中有 8 則" "
4 分評分,欠佳;61 則評價中有 4 則" "
2 分評分,很差;61 則評價中有 12 則" "

8.2/10 

整潔度

6.0/10 

設施服務

7.8/10 

住宿狀況

4.0/10 

環保程度

評價

4/10 欠佳

Miguel

商務旅客
讚好:設施服務和住宿狀況
There were constantly little kids in the parkinglot. The airport is right there so be ready for them loud ahh landings. My car got broken into the night before I left. I realize this is no fault of the proprietor, but they aren't getting a full pass either.
於 2024 年 1 月住了 7 晚
MGT 於 2024年5月26日的回應
Thank you for the review.

10/10 優異

Jose

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 23 晚
MGT 於 2024年5月3日的回應
Thank you for all 5s!

2/10 很差

Nathan

伴侶同遊
不滿:設施服務和住宿狀況
Beds were extremely uncomfortable and the staff was hardly available and rude at times. Would not recommend staying here. 0 out of 10
於 2024 年 3 月住了 8 晚
MGT 於 2024年3月11日的回應
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with beds and getting ahold of front desk staff. Your satisfaction is important to us as a valued guest. Our staff is available 24/7, if no one was at the front desk dial #500 from the lobby phone.

2/10 很差

Thi

於 2024 年 2 月住了 7 晚
MGT 於 2024年2月20日的回應
We apologize for not meeting your expectations.

10/10 優異

Angel

於 2023 年 10 月住了 8 晚
MGT 於 2023年12月5日的回應
Thank you for the 5 stars!

10/10 優異

CARMEN LIGIA

讚好:整潔度和客房舒適度
EXCELENTE CUSTO-BENEFÍCIO
Para o preco, ótimo. Considerações a serem feitas: colado do aeroporto, os aviões passam acima do hotel, mas, não incomodou. Não ha limpezas diárias, mas, vc pode pedir toalhas, papel higiênico, pano de chão etc. Vc tem de jogar seu lixo fora. A cada 14 dias, apenas, há uma faxina por parte do hotel.
於 2023 年 11 月住了 13 晚
MGT 於 2023年11月27日的回應
Thank you for the review! We hope to see you next time!

8/10 不錯

Tommy

讚好:整潔度和客房舒適度
於 2023 年 10 月住了 8 晚
MGT 於 2023年10月31日的回應
Thank you for the review. We hope to see you again soon!

6/10 一般

Atsuko

於 2023 年 9 月住了 1 晚
MGT 於 2023年9月25日的回應
Thank you for your review.

6/10 一般

Elaine

家人同遊
讚好:整潔度和客房舒適度
Too many added charges
Too many extra charges I was disappointed about the extra charge for additional devices and the one device wifi was very poor. The charge weekly for towels was ridiculous. Hotel was clean and adequate but I wont go back
於 2023 年 8 月住了 24 晚
MGT 於 2023年9月5日的回應
Thank you for your review.

8/10 不錯

Amel

讚好:整潔度和住宿狀況
No breakfast
於 2023 年 8 月住了 7 晚
MGT 於 2023年9月5日的回應
Thank you for your stay.

10/10 優異

Juan

親子同遊
讚好:整潔度和住宿狀況
Cómodo y bonita instalación
於 2023 年 4 月住了 7 晚
MGT 於 2023年4月12日的回應
Thank you for the great review!

8/10 不錯

Patricia

商務旅客
讚好:整潔度、設施服務和住宿狀況
Brianna & Trish are nice, caring & good manager/asst.manager the staff Everett, YaYa, Jasmine & Brandon are all so respectful & nice, if you have any concerns it’s addressed & brought to the manager on duty. Rooms & the wood floors were clean
於 2023 年 3 月住了 16 晚
MGT 於 2023年4月6日的回應
Thank you for the great review!

8/10 不錯

Betty

於 2023 年 3 月住了 2 晚
MGT 於 2023年4月4日的回應
Thank you, we hope to see you again soon!

6/10 一般

Kassandra

於 2023 年 3 月住了 7 晚
MGT 於 2023年4月5日的回應
Thank you! We hope to see you again soon!

6/10 一般

Gabor

8/10 不錯

Renee'

伴侶同遊, 商務旅客
讚好:整潔度、設施服務和住宿狀況
The facility itself is great! Comfortable beds, very clean rooms, quiet other than the airplanes that are flying into and out of the airport but even that wasn't to bad The only thing that I had issues with is getting to and from hotel. The road construction is a nightmare!
於 2022 年 10 月住了 7 晚
MGT 於 2022年10月24日的回應
Thank you for the review! We understand the traffic situation, hopefully the road construction will be done soon.

10/10 優異

真實旅客

商務旅客
讚好:整潔度和客房舒適度
Great Stay
Great location, rate, service overall
於 2022 年 9 月住了 7 晚
MGT 於 2022年10月5日的回應
Thank you for the great review! We hope to see you again soon! :)

2/10 很差

Zuleima

不滿:整潔度、設施服務和住宿狀況
於 2022 年 9 月住了 7 晚

4/10 欠佳

Robert

伴侶同遊
讚好:整潔度和住宿狀況
I specifically asked for and needed a handicap bathroom. I was sent an email confirming that our reservation was for a handicap accessible bathroom. We we arrived at 6pm- the room did not have a handicap accessible bathroom. This makes my husband’s bathing extremely difficult.
於 2022 年 9 月住了 2 晚
MGT 於 2022年9月27日的回應
We apologize for any mess up with your reservation.

8/10 不錯

richard

讚好:整潔度和住宿狀況
Good
於 2022 年 9 月住了 2 晚
MGT 於 2022年10月12日的回應
Thank you, Richard!

8/10 不錯

Alisa

家人同遊
讚好:整潔度
Good clean place in a pinch accommodating longterm
It was good. The floor in my room was sticky and I had to clean it myself because it was not the my floors cleaning week. But they did provide a mop. Their staff was very kind and sweet. It felt like they were truly happy you were staying there. There were no pests and everything else was clean and very well maintained. The freeway is under construction so give yourself 10 extra minutes when going somewhere. It is not luxury so special requests will cost more, not sure how much, but it makes sense. I think it is a great value for what you are getting and those needing long-term housing, it really does help. I'm grateful for it.
於 2022 年 9 月住了 7 晚
MGT 於 2022年9月12日的回應
Thank you for the review! We hope to see you again soon!

8/10 不錯

Robert

商務旅客
讚好:整潔度和客房舒適度
It was a clean & tidy, comfortable
於 2022 年 7 月住了 7 晚
MGT 於 2022年7月23日的回應
Thank you for the review! We hope to see you again soon!

2/10 很差

Felipe

不滿:整潔度和客房舒適度
於 2022 年 5 月住了 7 晚
MGT 於 2022年6月6日的回應
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 優異

David

商務旅客
讚好:整潔度和客房舒適度
Recommended.
The hotel served our needs. It was clean, new, and comfortable. Staff was very friendly and helpful. The only drawback was there is a lot of construction going on all around the area, which would have affected and other hotel as well, but we managed. I would stay here again.
於 2022 年 5 月住了 8 晚
MGT 於 2022年5月23日的回應
Thank you for the review! We hope to see you again soon!

4/10 欠佳

Andre

家人同遊
不滿:設施服務和住宿狀況
The best thing about this property was the employees! Very apologetic for the location and amenities. Absolutely the worst hotel! Airport planes fly overhead. Can't get out of parking lot on most days because of traffic and road construction.
於 2022 年 4 月住了 7 晚
MGT 於 2022年5月10日的回應
Thank you for the review, we understand the frustration of the road traffic. Hopefully it will be completed soon!

2/10 很差

Zach

於 2022 年 4 月住了 1 晚
MGT 於 2022年5月6日的回應
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯

Larry

商務旅客
讚好:整潔度和客房舒適度
於 2022 年 3 月住了 7 晚
MGT 於 2022年4月4日的回應
Thank you, we hope to see you again soon!

10/10 優異

Luciano

商務旅客
讚好:整潔度和客房舒適度
於 2022 年 1 月住了 7 晚
MGT 於 2022年1月17日的回應
Thank you for all 10s! We hope to see you again soon!

10/10 優異

Luis

讚好:整潔度和客房舒適度
We loved our stay and the entire facility was well maintained and exceptionally cleaned
於 2021 年 12 月住了 7 晚
MGT 於 2022年1月6日的回應
Thank you for the great review! We look forward to seeing you again!

8/10 不錯

Mel

Fair
The comforter was stained. Room was clean.
於 2021 年 11 月住了 1 晚
MGT 於 2021年11月16日的回應
Thank you for your review! We hope to see you again soon!

6/10 一般

Nathan

不滿:客房舒適度
於 2021 年 10 月住了 9 晚
MGT 於 2021年10月25日的回應
Thank you Nathan for the stars. We hope to see you again soon!

2/10 很差

Derrion

家人同遊
不滿:客房舒適度
Doggie Hotel
WoodSpring suites or should I say the doggie hotel I was very disappointed with my stay here. There was dog hair in every place that I turned. My room was extremely smelly and they didn’t give me any washcloths. I requested a washcloth around 11 PM because that’s when I returned from my night out and the staff on duty told me there was no towels right now they were being washed. I informed him that my room didn’t come with any towels to begin with and is there anyway that he could give me the next clean towels that were available which was extremely ridiculous for $100 a night! The toilet was dirty and the beds were hard and uncomfortable they felt like dorm room beds The next morning I requested a refund or another room the manager was very friendly and helpful and she pointed me to two separate rooms I went onto the second floor and as soon as the elevator open it reeked of dog piss I also went to the fourth floor and that room smelled horrible as well luckily it came with the house. I am mediately went back downstairs told her I wanted a refund because I couldn’t Deal with staying there another night especially because my children would be staying with me there that following night. I’m so upset that I was unable to get any of my money back for that one night because I was so unhappy I will never book here again and I’ve told all of our family and friends to never deal with the WoodSpring suites.
於 2021 年 9 月住了 2 晚
MGT 於 2021年9月22日的回應
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯

Tyler Marcel

商務旅客
讚好:整潔度、設施服務和住宿狀況
Nice rooms to stay in with a good staff keeping everything very clean. The internet is a bit slow and an extra charge to get better speeds, and a lot of construction around the property but either than that a great place to stay.
於 2021 年 8 月住了 8 晚
MGT 於 2021年9月13日的回應
Thank you for taking the time to complete a review! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 很差

真實旅客

家人同遊
不滿:整潔度和客房舒適度
Woker whi cked me in was very nice. The room stunk like wet dogs and i couldnt get the smell out. Dog hair all over the floor!!!
於 2021 年 7 月住了 1 晚
MGT 於 2021年8月2日的回應
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Richard

讚好:整潔度和客房舒適度
Clean new place
New place quite exceptional stay
於 2021 年 6 月住了 10 晚
MGT 於 2021年7月9日的回應
We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 不錯

Caralotta

家人同遊
讚好:整潔度和客房舒適度
Functional
It was a great location near where I was moving. It was clean and functional.
於 2021 年 6 月住了 7 晚
MGT 於 2021年6月9日的回應
Thank you for the review! We hope to see you again soon!

10/10 優異

Jamie

商務旅客
讚好:整潔度和客房舒適度
於 2020 年 12 月住了 13 晚
MGT 於 2021年6月4日的回應
Thank You Jamie for the 10 stars! We hope to see you again soon!

2/10 很差

Adam

Wasn't the greatest had the most issues
於 2021 年 5 月住了 1 晚
MGT 於 2021年6月1日的回應
Thank you for review.

2/10 很差

真實旅客

家人同遊
讚好:整潔度和客房舒適度
You gave who a key to my room?
It was horrible my car got broke into and everything stolen and then the same people that broke into my room asked for a key to my room and the front desk gave them a key with no. I.d.
於 2021 年 3 月住了 7 晚
MGT 於 2021年5月27日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

2/10 很差

Adam

家人同遊
不滿:整潔度和客房舒適度
於 2021 年 4 月住了 7 晚
MGT 於 2021年5月25日的回應
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

8/10 不錯

Blake

商務旅客
讚好:整潔度和客房舒適度
Very nice hotel and comfortable. Would stay here again
於 2021 年 5 月住了 13 晚
MGT 於 2021年5月17日的回應
Thank you for your great review! We hope to see you again soon!

4/10 欠佳

真實旅客

家人同遊
讚好:整潔度
不滿:客房舒適度
Better Than Nothing
Most uncomfortable bed I've ever slept on. We ended up taking the mattress off the frame and laying on the floor. Bare bones room. I've had so much better for so much cheaper.
於 2021 年 5 月住了 1 晚
MGT 於 2021年5月10日的回應
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯

真實旅客

多人同遊
讚好:整潔度和客房舒適度
Stay was overall good. Property was very clean and the room comfortable. Would stay again.
於 2021 年 3 月住了 2 晚
MGT 於 2021年3月24日的回應
Thank you for your review! We hope to see you again soon!

8/10 不錯

Linda

讚好:整潔度和客房舒適度
Clean & Newer
We needed to stay in the area for 2 weeks and this place fit the bill perfectly. We weren't sure of the location since it's next to an air strip but it wasn't too bad. It's clean and new and the ladies at the front desk are attentive and make sure you're happy and that the guest adhere to the rules and are quiet, etc. The walls aren't too thin like most hotels and you really don't hear your neighbors, which is great. Make sure you read the type of hotel this is. Since it's an extended stay and very economical you don't have many in room amenities, but knowing that going in you won't be disappointed, like you may read in other reviews. We'd stay here again for sure.
於 2021 年 3 月住了 7 晚
MGT 於 2021年3月18日的回應
We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 優異

Keely

讚好:整潔度和客房舒適度
於 2021 年 3 月住了 3 晚
MGT 於 2021年3月8日的回應
Thank you for the 10 out of 10! We hope to see you again soon!

8/10 不錯

Decori

商務旅客
讚好:整潔度和客房舒適度
於 2021 年 2 月住了 7 晚
MGT 於 2021年3月8日的回應
Thank you for the 8 out 10. We hope to see you again soon!

10/10 優異

真實旅客

於 2021 年 2 月住了 7 晚
MGT 於 2021年3月1日的回應
Thank you for the 5 out 5! We hope to see you again soon!

2/10 很差

真實旅客

讚好:整潔度和住宿狀況
不滿:設施服務
Lousy location. Huge freight plans fly low over hotel as it is next to landing runway. Must drive two miles west to turn around and go east on Highway 35
於 2020 年 12 月住了 3 晚
MGT 於 2021年1月6日的回應
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 不錯

真實旅客

於 2020 年 12 月住了 10 晚
MGT 於 2021年1月4日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 優異

真實旅客

讚好:整潔度和客房舒適度
於 2020 年 12 月住了 7 晚
MGT 於 2021年1月4日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!