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"There was makeup on the sheets Q-tips in the bathroom floor. Wasn’t much to pick for breakfast same thing two days in a row didn’t clean the tables."

"Clean and big comfy bed. Much better than I expected for the price."

"Hotel was within walking distance to everything we wanted! Friendly, helpful staff, bartender was great! Extremely clean hotel, would absoulty stay again!"

"Weird set up... bedroom bathroom connected without a door. Getting ready is loud f9r other person sleeping. Bathroom should be connected to the living room. Other than that, great hotel!!"

"Great stay!"

"Perfectly located in the Old Port. Beautiful rooms with views"

"The hotel was very very clean, it's new so it should be. Check in was a little different, you need to down load the OpenKey app so you can get in your room. The tub was very deep, which is greet for bath lovers. There was a HUGE TV in the sleeping area and a HUGE (65-70 IN) in the sitting area. I don't drink coffee but I noticed there was not a coffee marker in the room, no blow dryer and no iron/ironing board. The bed was a little on the firm side and the pillows were comfy. I would definitely stay there again."

"The staff person named Princess in the dining room was great. She was very helpful and was always in tune with what the guests needed and was very ready to provide what the guests was looking for. Very friendly and always with a great smile. The other thing that I love was the coffee. I don’t know the brand but it was the best coffee I have had. I would stay at this hotel just for the amazing coffee. My room was very clean and it was cleaned daily"

"Well, it was definitely an over priced hotel stay. The bathrooms in the rooms could definitely use some updates. The ceiling is very low in the bathrooms and had many peoples hairs stuck to the ceiling which was nasty. How the cleaners do not notice is disgraceful. The ceiling could be easily reached to clean it. The bottom of the tub was crumbling. No bags were in my trash cans when I arrived. I had to go ask for some. No apologies either. Also, you would think with all the $ paid to stay there that it would include guest parking but nope, they charge you $20 a day to park at the hotel. It is ridiculous. If they have to valet park your car they keep your key and give you a hard time if you ask where your vehicle is. I needed my coat out of my car and it was an act of congress to use my own key or be told where my own car is. The location is sketchy. It is a good size city not at all like you imagine being near the ocean, all you smell is car exhaust. I checked out the day before I was due to check out (4pm) but was told they would not really check me out until the following day (just so they could charge me more $). I asked for a receipt and was told they would easily email me one after they charge my card the next day, well I have called twice and still no receipt. Proper Hospitality is definitely lacking here at the Holiday Inn in Portland ME. I suggest looking elsewhere"