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"Awesome view from hotel room, hot spring is very clean and comfortable. Room is little outdated, but very clean. Great experience with Japanese transitional room! Highly recommended."

"Everything. All amenities were so well thought off. The free drinks and welcome cake, the footspa on the balcony, the binoculars, the heated floors in the bathroom. "

"The quality of the dinner that we stay on the second night was not very good but the assistant manager helped us to solve the problem right away. In the next coming, the restaurant manager do the follow up on the issue. They are so considerate. My friends and my family have a very pleasant stay in here. Thanks all the staff."

"Fuji mountain view"

"Absolutely breathtaking views of Fuji, staff were more than accommodating (and I was pleasantly surprised how good their understanding of English was). Perfect resort"

"Lovely place to stay with incredible food. It does rain a lot in Hakone but it is nice to just stay at the resort in a downpour. The staff was so helpful and the food was superb. Would highly recommend this. "

"We arrived to Hyatt regency hakone and were immediately escorted in and were told they were waiting for us. From that moment on, it was nothing but first class treatment from the entire staff. It was an incredible experience and the staff experience alone should make people run here in droves!! It sadly rained (4.5 inches in one day alone) while we were there but the staff was always helpful with information, alternative advice, and wonderful smiles. Would definitely recommend as they went above and beyond. "

"This place is beautiful, comfortable, easily accessible. Staff is very friendly and efficient. The hotel is stunning, with lovely views. Couldn't recommend more, it was the most beautiful relaxed experience I've ever had. "

"Very convenient, right next to Shizuoka station. Lots of eating and shopping options within walking distance. "