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"Feels 3 star, best thing was the in room laundry. Walked into the hallway with dirty linen and towels on the ground. If that’s how they operate, made me question how clean the rooms actually were."

"My only significant problem was the laundry, which consisted of 4 or 5 small machines in a very small room with no table to put clothes on. The machines were combination washer-dryers, one of which had a "Broken" sign on it. Although the machine I used got the clothes clean, the drying phase was useless. I ran it through 3 drying cycles of 30 minutes each, but the clothes were still so damp that I had to drape them over the furniture in our room overnight."

"Great breakfast "

"Good location, clean rooms, excellent public bath with good view of the city"

"Me encanto. Es un hotel muy cómodo y súper acogedor. Todo excelente"

"The room was very comfortable, and had adequate space, though one bed was pushed against the wall. Lots of helpful amenities. There were various refreshments in the lounge through out the day, which was nice. The onsen is small, but fully equipped. My only complaint was that there was a very bright light on a motion sensor in the entryway, and there was no way to turn it off. If you got up in the night to use the sink or toilet it came on blinding you (and anyone else) in the room. We found a creative solution, but there should be a way to turn the motion sensor off. "

"Absolutely fantastic. Loved the room and the onsen was everything I needed. Lots of amenities and freebies which really surprised me. A nice little getaway while still being central to Kanazawas tourist spots."

"Small room but good layout"

"Good location andshiping restaurants"