Reception
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Reviews of & Hotel Hakata

3 out of 5
& Hotel Hakata
9-6 Reisenmachi, Hakata, Fukuoka, Fukuoka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 208 out of 345 reviews" "
Rating 8 - Good. 99 out of 345 reviews" "
Rating 6 - Okay. 27 out of 345 reviews" "
Rating 4 - Poor. 5 out of 345 reviews" "
Rating 2 - Terrible. 6 out of 345 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Choi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and overall condition of property was so good. Strong water pressure, nice A/C, good sound proof.
Stayed 2 nights in Oct 2023

10/10 Excellent

Derrel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and spacious.

8/10 Good

Amanda

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Decent hotel
We were a group of friends who got a room with 3 beds. Decent size with A/C and on the top floor. Coin laundry on our floor was available. It appeared very clean, but it seems as you move around in the space you find things like food down the side of the bed that looks like it's been there a while Walking distance from the metro station.
Stayed 1 night in Sep 2023

10/10 Excellent

K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new and clean. Close to metro station. Staff is polite
Stayed 3 nights in Sep 2023

8/10 Good

K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to Gion station, which is connected to the Hakata station, so you can reach hakata station by foot easily if you want to. Room is clean and staff is friendly. Just the table is small.
Stayed 1 night in Sep 2023

10/10 Excellent

jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean. The staff was super friendly. Everything was perfect
Stayed 1 night in Aug 2023

10/10 Excellent

CS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

8/10 Good

Stephen

Stayed 2 nights in Jun 2023

10/10 Excellent

Natsuko

Stayed 1 night in May 2023

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Close to shopping, restaurants, subway. The hotel is nice and clean, nice bed sheets, friendly receptionists. Will definitely stay here again.
Stayed 2 nights in Apr 2023

8/10 Good

Yih Wey, Port Dickson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a pleasant stay. Staff were friendly and helpful. Howeverr the air-conditioning should not be centralize. It will be best for guest to choose whether they like to have heater or aircond. There is no internal phone to call reception, always need to go down to 1st floor if need to request or inquiry anything.
Stayed 4 nights in Mar 2023

10/10 Excellent

Hiroshi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for good location.

10/10 Excellent

WOOHYEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
작은 방, 훌륭한 위치와 시설.
다소 방은 작았습니다. 하지만 쓰기 불편할 정도의 크기는 아니었습니다. 방 자체는 물론, 샤워실의 수압과 화장실의 청결도 등 시설 자체도 마음에 들었습니다. 외국인 직원이 많아 영어로 소통하기 쉬웠으며, 한국어가 가능한 직원도 있었습니다. 기온 역과 가까워 하카타 옛 거리에 잡힌 위치도 기본적으로 만족스러웠으며, 상권과는 멀지도 가깝지도 않은 거리기에 조용하면서도 접근성이 좋았습니다. 아 콘센트가 멀티포트가 아닙니다. usb-a타입은 있으나, 필요시 여행용 멀티어댑터 플러그를 지참하시길 추천드립니다.
Stayed 2 nights in Nov 2022

8/10 Good

Edward, Hirosaki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A boutique-like hotel in a convenient location, albeit a little far from Hakata station. It's quite convenient if attending an event at the International Congress Center--it's right between the station and the event center. The breakfasts were delicious and cooked individually for each guest. It was the same each day: fried egg, bacon, salad, yogurt, bagel and drink. Quite satisfying. I'd stay there again if in the area on business, but not really conducive to family stay (maybe a couple, but not kids).
Stayed 4 nights in Nov 2022

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Huifen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
連住宿兩晚 第二天沒有打掃及提供水 無法代約計程車到機場的服務、有點可惜
Stayed 2 nights in Apr 2024

6/10 Okay

HIROTO

Stayed 2 nights in Apr 2024

10/10 Excellent

JONG TAEK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ya Jung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一切都不錯，只是第二天回房間時發現打掃人員沒幫我們關門，我們的房門就這樣開著一個下午….. 反應後櫃檯人員也沒有致歉…… 以及這裡如果要叫計程車要自己下載app叫車，飯店不會幫你叫～
Stayed 7 nights in Mar 2024

10/10 Excellent

Akihisa

Liked: Cleanliness
Stayed 2 nights in Dec 2023

8/10 Good

かずき

Stayed 2 nights in Feb 2024

2/10 Terrible

YUKA

Travelled with family
Disliked: Staff & service, property conditions & facilities
2泊したのにお水が1日目の1本目しかもらえず、2日目分欲しいとスタッフに言ったら有料で提供できると言われた。２日分の宿泊料金払っているのに、損した気分でホテル運営してるのにありえないと思った。また、バスタオルは交換されていたがバスマットは交換されてなく、使用したカップもそのまま、ベットメイキングもされてなく掃除もされていなかった。ビジネスホテルでもないのにこんなホテルが日本なるのかとても驚いた。男性スタッフの態度も悪くあまりにひどかった。
Stayed 2 nights in Feb 2024

6/10 Okay

HARUHIKO

Stayed 1 night in Feb 2024

6/10 Okay

???

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
スタッフの方の対応が　とてもよかったです。
Stayed 1 night in Feb 2024

10/10 Excellent

jeongyeon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
숙소 근처에 시장도 있고 조금만 걸어가면 나카스강이 나와서 관광하기 편합니다. 한국어 가능하신 직원분이 계셔서 편하게 숙박하고 왔습니다. 다른 직원분들도 친절하셔서 불편한 점 없었습니다. 다음에 또 이 곳으로 예약하고 올게요~
Stayed 3 nights in Jan 2024

2/10 Terrible

Pui Man

Stayed 2 nights in Jan 2024

10/10 Excellent

TOMOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

よしまさ

Stayed 1 night in Jan 2024

2/10 Terrible

Eunlan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
실망스러운 곳
이틀 묵었는데 둘째날 오전 11시부터 매트리스 교체한다고 짐을 욕실에 놓아달라고 해서 욕실에 뒀다. 일정 마치고 들어가보니 침대 헤드쪽 선반 조명에 먼지 쌓여 있었고 침구에도 눈에 보일 정도로 먼지가 있었다. 청소상태가 엉망이었다. 첫날이랑 너무 달랐다. 매트리스 교체했으면 먼지가 많이 났을거고 청소에 신경을 써줘야 하는 거 아닌가…… 리뷰&평점 보고 선택한 곳인데 너무 실망스러웠다.
Stayed 2 nights in Jan 2024
Response from ＆HOTELフロント on 18 Jan 2024
この度は当ホテルへご宿泊いただき、誠にありがとうございました。マットレス交換の急な依頼に、ご協力いただきましたことを感謝いたします。交換後の客室清掃の不備にて、不快な思いをおかけし誠に申し訳ございませんでした。客室の清掃状況の確認を徹底し、今後も清潔な客室の提供をおこなってまいります。貴重なお時間を、ご感想の共有にご協力いただきありがとうございました。

8/10 Good

?

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Yutaka

Stayed 1 night in Jan 2024

8/10 Good

Ya-Ning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

ヨシヒロ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

tae

Stayed 1 night in Dec 2023

10/10 Excellent

??

Stayed 3 nights in Dec 2023

4/10 Poor

AYUMI

Stayed 1 night in Dec 2023

8/10 Good

あいり

Travelled with family
Liked: Cleanliness, staff & service, amenities
部屋がとても暑く感じた 真冬でも暖かすぎたので冷房つけたかったが、 付けれない設定になっていたのが過ごしにくかった。それ以外は綺麗な部屋でした
Stayed 2 nights in Dec 2023

10/10 Excellent

JONG HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Oi Win

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was friendly and the location is impeccable. But the room was very small and we could barely put our 2 suitcases unopened inside the room without blocking the way. The shower area was extremely small as well. I think for travelers with minimal luggage is ok.
Stayed 1 night in Dec 2023

8/10 Good

Chi Keung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very goid
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

YOKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

しゅういち

Stayed 1 night in Dec 2023

10/10 Excellent

Yusuke

Stayed 2 nights in Nov 2023

8/10 Good

Chizuru

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent place. Definitely good bang for your buck.

10/10 Excellent

Akari

Stayed 1 night in Nov 2023

10/10 Excellent

SHOKO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
綺麗でおしゃれなホテルでした。
Stayed 1 night in Nov 2023

6/10 Okay

Mei

Travelled with family
Liked: Cleanliness, staff & service
バスに乗るにも、電車に乗るにも便利な立地だった。お風呂が小さかったら、アメニティが簡素だったりするが、値段にあった宿だと思う。
Stayed 2 nights in Nov 2023

10/10 Excellent

Wai Shan

Stayed 2 nights in Sep 2023