Front of property – evening/night

Reviews of Hotel Wing International Hakata Shinkansenguchi

3 out of 5
Hotel Wing International Hakata Shinkansenguchi
1-17-17 Hakatahigashi, Hakata-ku, Fukuoka

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 1001 reviews" "
Rating 8 - Good. 407 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from ホテルウイングインターナショナル博多新幹線口 フロント on 26 Apr 2024
Thank you for choosing Hotel Wing International Hakata Shinkansen Exit.Thank you again for taking time out of your busy schedule to write this review.We are very glad to hear that you had a pleasant stay at our hotel, although we understand that there were some inconveniences during your stay.We look forward to welcoming you back to our hotel when you return to Fukuoka.All of our staff look forward to serving you.Translated with www.DeepL.com/Translator (free version)

6/10 Okay

Kung chi

Travelled with family
Liked: Cleanliness, staff & service
I don’t like room cleaning services
Stayed 4 nights in Apr 2024
Response from front desk on 21 Apr 2024
Thank you very much for choosing Hotel Wing International Hakata Shinkansen Exit.We would also like to thank you again for taking time out of your busy schedule to write this review.We are very sorry to hear that you were not satisfied with the cleaning.We will take your comments into consideration and make improvements in the future.Thank you very much for your feedback.We hope you will have another opportunity to visit our hotel again.We look forward to welcoming you again.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ホテルウィングインターナショナル博多新幹線口 フロント on 11 Apr 2024
Thank you for choosing Hotel Wing International Hakata Shinkansen Exit.We would also like to thank you again for taking time out of your busy schedule to write this review.We hope you will have another opportunity to visit our hotel again.All of our staff look forward to serving you.

8/10 Good

CHOR MING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and closed to the main train station with shopping and dinning. Rooms are very very small but reasonable rate.
Stayed 4 nights in Mar 2024
Response from ホテルウィングインターナショナル博多新幹線口 フロント on 1 Apr 2024
Thank you for choosing Hotel Wing International Hakata Shinkansen Exit.We would also like to thank you again for taking time out of your busy schedule to write this review.We will do our best to satisfy you even more, and we hope you will have another opportunity to stay with us.We look forward to welcoming you back.Hotel Wing International Hakata Shinkansen Exit Front Desk

8/10 Good

LAI HING

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location. 10 mins walk to hakata station.
Stayed 3 nights in Jan 2024
Response from Front Desk on 2 Mar 2024
Thank you very much for staying at Hotel Wing International Hakata Shinkansenguchi. Once again, we would like to thank you for taking the time out of your busy schedule to post and give us a high evaluation.As our customers have said, our hotel is conveniently located within walking distance from Hakata Station, and has received favorable reviews from many customers. Thank you very much for your feedback. We will continue to strive to provide even better services so that our customers can use our services comfortably. If you come to Hakata again, please nominate us.All of our staff are looking forward to your next visit.

8/10 Good

Yu

Travelled with family
Liked: Amenities
Location is perfect. near 博多station. Room is clean, like the spa of hot spring.The only thing is the breakfast is too simple and we go outside for breakfast.
Stayed 2 nights in Dec 2023
Response from front desk on 6 Dec 2023
Thank you very much for staying at Hotel Wing International Hakata Shinkansenguchi. Once again, we would like to thank you for taking the time out of your busy schedule to post and give us a high evaluation. We are very relieved that you gave us a good review regarding the location and service of our hotel. We are glad that your room felt clean. We apologize for not being able to meet your wishes regarding the complimentary light breakfast service provided by our hotel. We will use your feedback as a reference for future service improvements. Thank you. We will strive to improve our service so that you can have a more comfortable stay next time. If you have a chance to visit Hakata again, we hope that you will use our hotel.We look forward to seeing you again.

8/10 Good

Junko, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not that close to the JR Station.
Stayed 1 night in Oct 2023
Response from Front Desk on 29 Nov 2023
Thank you very much for staying at Hotel Wing International Hakata Shinkansen Exit.We are sorry to hear that the hotel was not as close to Hakata Station as you expected. You need to cross the traffic signal at the intersection, so there may be some waiting time, but it is only a 5-minute walk from the hotel. If you are using the subway, please use the East 6 or East 7 exit as they are the closest.We hope you will have another opportunity to visit our hotel again. Our staff looks forward to serving you again.

10/10 Excellent

Hatsue

Stayed 1 night in Nov 2023
Response from ホテルウィングインターナショナル博多新幹線口 フロント on 16 Dec 2023
この度はホテルウィングインターナショナル博多新幹線口にご宿泊下さいまして、誠に有難うございました。またお忙しい中ご投稿頂きましたうえ最高のご評価を下さいましたこと、重ねて御礼を申し上げます。今後もお客様には快適にご利用頂けます様、より良いサービスの徹底に努めていきたいと思います。また博多にお立ち寄りの際は、是非当館をご指名下さいませ。次回のご来館をスタッフ一同、心よりお待ち致しております。

10/10 Excellent

Hinrich

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 18 Nov 2023
Thank you for using Hotel Wing International Hakata Shinkansenguchi. We would also like to thank you for taking the time out of your busy schedule to post and for giving us the highest rating. We will continue to strive to provide even more comfortable services, so please use our hotel again when you are in the area. We sincerely look forward to your next visit.

8/10 Good

Rosalina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, though rooms are tiny. small public bathing room is available for guests. Access to free coffee, tea, and juice available throughout the day. Light breakfast consists of bread and coffee/tea.
Stayed 1 night in Oct 2023
Response from front desk on 5 Nov 2023
Thank you very much for staying at Hotel Wing International Hakata Shinkansenguchi. Once again, we would like to thank you for taking the time out of your busy schedule to post and give us a high evaluation. Our guest rooms are simply designed and equipped with everything you need. We apologize that the space did not meet your request. For the free light breakfast, we offer several types of bread that change daily. Please use us again next time. We will strive to improve our service so that you can have a more comfortable stay next time. If you have a chance to visit Hakata again, we hope that you will use our hotel. We look forward to your next visit.

10/10 Excellent

Deidere

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to Hakata Station.
Stayed 1 night in Nov 2023
Response from front desk on 2 Nov 2023
Thank you very much for staying at Hotel Wing International Hakata Shinkansenguchi. Once again, we would like to thank you for taking the time out of your busy schedule to post your review and for giving us the highest rating. Our hotel is within walking distance from Hakata Station, and there are convenience stores, drug stores, and other facilities nearby, making it very convenient, and our guests use it for a variety of purposes, including business trips and sightseeing. Thank you very much for your feedback. We will continue to work hard to provide services that satisfy our customers. Please be sure to nominate our hotel again when you come to Hakata. We look forward to seeing you again.

10/10 Excellent

Nettie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Front Desk Staff on 31 Oct 2023
Thank you very much for using our hotel.Furthermore, we are very honored to receive such recognition from you.We will continue to make you even more happy.If you have the opportunity to come to Hakata again, please use our hotel.We look forward to seeing you again.

8/10 Good

Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Rooms could be much more user friendly with simple modification, e.g., raise bed for luggage storage.
Stayed 5 nights in Oct 2023
Response from Front desk on 30 Oct 2023
Thank you very much for using our hotel. We would also like to thank you for your compliments regarding the location of our hotel. Thank you very much for your kind advice regarding our compact room. Based on your advice, we will do our best to make your stay as comfortable as possible even in a compact room. We look forward to using your service again. Thank you for taking your valuable time to comment.

6/10 Okay

Yuen Man

Liked: Cleanliness
Stayed 4 nights in Oct 2023
Response from Front desk on 27 Oct 2023
Thank you very much for using our hotel. After seeing the results of the evaluation, I feel that we are lacking in ability. We will continue to work hard every day to create services and environments that are close to our customers. We would be happy if you could use us again if you have the opportunity. Thank you very much for taking your valuable time to evaluate us.

10/10 Excellent

kulkanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
สะอาด พนักงานอัทธยาศัยดีมาก ใกล้สถานีรถไฟฮากาตะ ที่สำคัญให้ฝากกระเป๋าก่อนเช็คอินได้ ดีเยี่ยมค่ะ
Stayed 4 nights in Oct 2023
Response from front desk on 25 Oct 2023
ขอบคณมากสำหรบการเขาพกท Hotel Wing International Hakata Shinkansenguchi เราขอขอบคณอกครงทสละเวลาจากตารางงานทยงของคณเพอโพสตบทวจารณของคณและใหคะแนนสงสดแกเรา นอกจากนเรายงยนดเปนอยางยงทไดรบคำชมเชยเกยวกบการตอบกลบของพนกงาน ขอบคณ เรายงโลงใจมากทไดยนวาหองพกดสะอาดและสามารถอยไดอยางสะดวกสบาย เราขอแสดงความขอบคณอยางจรงใจสำหรบคำชมเชยของคณ เราหวงวาคณจะใชโรงแรมของเราอกครงระหวางการเขาพกระยะยาว เราจะพยายามปรบปรงบรการของเราเพอใหลกคาของเราสามารถเขาพกอยางสะดวกสบายในครงตอไป เราหวงวาจะไดพบคณอกครง

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and the light breakfast was nice. Your room won’t be cleaned until the 4th consecutive day I believe. I only stayed 3 nights, so my room was getting a bit messy with overflowing trash. Unsure if staff will take your garbage, as I don’t speak Japanese and didn’t want to ask at the front.
Stayed 3 nights in Oct 2023
Response from Front desk on 25 Oct 2023
Thank you for using our hotel. Thank you for your evaluation and comments. We apologize for not being able to explain our hotel's room cleaning system properly. Of course, we collect trash and change towels every day.Our staff can also speak English, so please feel free to ask. We hope that you will use us again when you have the opportunity. Thank you for taking your valuable time to comment.

6/10 Okay

Kwun Wing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows are not that comfortable. Included simple free breakfast
Stayed 1 night in Oct 2023
Response from Front Desk on 23 Oct 2023
Thank you very much for staying at Hotel Wing International Hakata Shinkansenguchi. Thank you again for taking the time out of your busy schedule to post. We apologize for not being able to meet your expectations regarding the pillows. I sincerely apologize. We will take your comments into account in order to improve our services in the future. thank you. We will strive to improve our service so that you can have a more comfortable stay next time. If you have a chance to visit Hakata again, we hope that you will use our hotel. We look forward to your next visit.

6/10 Okay

Verified traveller

Travelled with family
Stayed 3 nights in Apr 2023
Response from Hotelwinginternational HakataShincnasenguchi Front on 1 Oct 2023
Thank you very much for staying at Hotel Wing International Hakata Shinkansenguchi. Thank you again for taking the time out of your busy schedule to post. We will continue to work hard to provide services that will satisfy our customers, so please nominate us when you come to the area again. All of our staff are looking forward to seeing you again.

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and polite. The room we stayed in was right by the elevator, so it wasn’t the most pleasant in the mornings as you can hear all the other guests. The location is the main reason I chose this hotel as it’s super convenient to walk to many great restaurants and shops.
Stayed 2 nights in Sep 2023
Response from Hotelwinginternational HakataShincnasenguchi Front on 25 Sept 2023
Thank you very much for using our hotel from among the many hotels.Thank you again for your feedback on this stay.We apologize for any discomfort you may have caused during your stay.If there is anything we can do during your stay, please feel free to let us know.We will do our best to make your guests feel comfortable.If you have a chance, please use our hotel.Thank you.

10/10 Excellent

Tng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to subway
Stayed 6 nights in Sep 2023
Response from Hotelwinginternational HakataShincnasenguchi Front on 19 Sept 2023
Thank you very much for staying at Hotel Wing International Hakata Shinkansenguchi. We would also like to thank you for taking the time out of your busy schedule to post your review and for giving us the highest rating. We will strive to improve our service so that you can have a more comfortable stay next time. If you have the opportunity to come to Hakata again, we hope that you will use our hotel. We look forward to your next visit.

8/10 Good

Takako

Stayed 1 night in Aug 2023
Response from ホテルウィングインターナショナル博多新幹線口 フロント on 16 Sept 2023
この度はホテルウィングインターナショナル博多新幹線口にご宿泊下さいまして、誠に有難うございまます。またお忙しい中ご投稿頂き、高いご評価を下さいましたこと、重ねて御礼を申し上げます。今後ともお客様には快適にお過ごし頂けますよう、サービス面の向上に努めて参ります。また博多にお立ちよりの機会がございましたら、是非当館をご利用下さいますと幸いでございます。またのご来館を、心よりお待ちしております。

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen at the front desk was wonderful. He assisted us with information on the airport subway and answered all questions. All of the staff was wonderful. A nice free light breakfast with jam and bread and juice or coffee. There is evena sauna available. The subway is less than a 5 minute walk. Don't believe the reviews which said you can walk there in 15 minutes..at least not with kids or heavy luggage. We enjoyed the beds..they are not soft. After a long day and sore backs, the beds were amazing! Also they have a laundry room..¥200 a load and ¥100 to dry for 30 min. Bring soap or buy up front. Definitely a nice place to stay if you're not going to sit in the room your whole vacation(no view and on smaller side for some)...and many conveniences! We will definitely be back!
Stayed 1 night in Aug 2023
Response from front desk on 15 Aug 2023
Thank you for using our hotel this time. Thank you very much for your high evaluation and many kind words. We will continue to provide heartfelt service so as not to be ashamed of the words of praise from our customers! looking forward to seeing you coming again. Thank you for taking the time to comment

2/10 Terrible

Kam Siu

Travelled with family
Disliked: Staff & service, amenities
The staff named Kawasaki is impolite and unprofessional.
Stayed 1 night in Aug 2023
Response from Front Desk Staff on 14 Aug 2023
Despite the fact that you chose this hotel from among many hotels, we are very sorry for the discomfort caused.All the staff will do their best to provide everyone who stays with a safe and comfortable stay.We apologize for the inconvenience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All close to all location, stores, restaurants transportation.
Stayed 3 nights in Jun 2023
Response from front desk on 23 Jun 2023
Thank you for using our hotel this time. We are delighted to receive your high evaluation and nice comments. We will continue to devote ourselves to providing services that will please our customers, so we would appreciate it if you could stay with us again. Thank you for taking the time to comment

4/10 Poor

Arada

Stayed 5 nights in May 2023
Response from front desk on 7 Jun 2023
Thank you very much for staying at Hotel Wing International Hakata Shinkansenguchi this time. Thank you again for posting while you are busy. We will try to improve our service so that you can spend more comfortably next time. If you have a chance to visit Hakata again, please use our hotel. We are looking forward to seeing you again.

6/10 Okay

Hasnain

Liked: Cleanliness
The most expensive hotel, amazing to know that no linens would be changed and no cleaning of the room, so our room on 3rd day was stinking. No breakfast, just bread and juice. I have been all over the world but never experienced such expensive place. Never stay here again.
Stayed 3 nights in May 2023
Response from front desk on 9 May 2023
Thank you for using Hotel Wing International Hakata Shinkansenguchi this time. Thank you very much for taking the time out of your busy schedule to post your comments. I am very sorry that we could not meet your expectations, even though you chose our hotel from among many hotels. We apologize again.

8/10 Good

CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice
Very close to the Hakata JR Station, good security of the entrance and use of elevator, huge tv screen, adorable stylish kettle, comfy bed. They charge an extra 200yen each night as "tax of accomodation". The library in the lobby has excellent art, culture and travel books, If you find time to read them. The breakfast îs only by name. They serve bread, bread and margarine, marmalade in the library - very crowded and uninspired, but probably it's the only available space.
Stayed 3 nights in Apr 2023
Response from ホテルウィングインターナショナル博多新幹線口 フロント on 30 Apr 2023
Thank you for using Hotel Wing International Hakata Shinkansenguchi this time. Thank you from the bottom of my heart for taking the time out of your busy schedule to post your comments and for giving us a high evaluation. We are very happy to hear that you enjoyed your stay with us. We will continue to devote ourselves to providing services that satisfy our customers, so please nominate our hotel when you come to the area again. We are looking forward to seeing you again.

10/10 Excellent

Yeachan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023
Response from ホテルウィングインターナショナル博多新幹線口 フロント on 30 Apr 2023
Thank you very much for using Hotel Wing International Hakata Shinkansenguchi this time. Thank you from the bottom of my heart for giving us the highest rating. All the staff will continue to strive to improve the service so that you can spend more comfortably next time. When you come to Fukuoka again, please come to our hotel. We are looking forward to seeing you again.

8/10 Good

Patrick

Liked: Staff & service
Stayed 1 night in Apr 2023
Response from ホテルウィングインターナショナル博多新幹線口 フロント on 18 May 2023
Thank you for using Hotel Wing International Hakata Shinkansenguchi this time. Thank you again for taking time out of your busy schedule to post. We will continue to strive to provide better services so that our customers can use our services comfortably in the future. When you visit Hakata again, please nominate our hotel. We look forward to welcoming you back on your next visit.

10/10 Excellent

Juzair

Stayed 1 night in Mar 2023
Response from ホテルウィングインターナショナル博多新幹線口 フロント on 9 Apr 2023
Thank you for choosing Hotel Wing International Hakata Shinkansen Exit. We thank you from the bottom of our hearts for giving us the highest evaluation. We will continue to make every effort to provide better service to our guests so that they can enjoy a pleasant stay with us in the future. We hope you will choose our hotel again when you visit Hakata again. All of us at the hotel look forward to seeing you again.

10/10 Excellent

Patrick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and location is very easy to get to.
Response from ホテルウィングインターナショナル博多新幹線口 フロント on 31 Dec 2022
Thank you for staying at our hotel.We would like to provide customer service that is close to our guests.We look forward to seeing you again.Thank you verry match.

8/10 Good

Wasim

Stayed 1 night in Nov 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in May 2022

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from フロント 光安 on 13 Feb 2022
Douglas様 この度はホテルウィングインターナショナル博多新幹線口にご宿泊下さいまして誠にありがとうございました。 お忙しい中アンケートにご回答頂きましたうえ、 最高の評価を頂けたこと、重ねて御礼を申し上げます。 次回お客様がご宿泊頂いた際には、より快適にお過ごし頂けるよう、さらにサービス面の向上に努めて参ります。 また博多にお立ち寄りの際は、是非当館へお越しくださいませ。またのご来館を心よりお待ちしております。

10/10 Excellent

SHINJI, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from 生永 on 5 Oct 2021
この度はホテルウィングインターナショナル博多新幹線口にご宿泊下さいまして誠にありがとうございました。 また、この様な高評価を頂くことが出来、スタッフ一同大変嬉しく思っております。 さらにサービス面の向上に努めて参ります。 また博多にお越しの際は当館をご利用下さいませ。 スタッフ一同心よりお待ち致しております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from 生永 on 26 Apr 2021
この度はホテルウィングインターナショナル博多新幹線口にご宿泊下さいまして誠にありがとうございました。 また、この様な高評価を頂くことが出来、スタッフ一同大変嬉しく思っております。 更にサービス面の向上に努めて参ります。 また博多にお越しの際は当館をご利用下さいませ。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and comfortable. The relaxation area was great and has free drinks (water and coffee). There is also a small onsen that I used several times. The room has as expected for a Japan business hotel, small but had everything I needed. Bed was comfortable and had 2 pillows. Windows doesn't open though FYI.
Stayed 2 nights in Feb 2021
Response from Front staff on 16 Feb 2021
Thank you for using this time. We are honored to be satisfied with our customers. We sincerely hope that you will use it again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from フロント 山本 on 30 Jun 2020
この度はホテルウィングインターナショナルは方新幹線口にご宿泊いただき、誠にありがとうございました。またお会いできますことをスタッフ一同楽しみにお待ちいたしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2020
Response from YAHIRO on 5 Apr 2020
Thank you for staying at our hotel. We look forward to seeing you again.

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Find
I enjoyed my stay and was pleasantly surprised by the public baths available. The staff were really friendly and the room was nice and really clean. The location was convenient, about 3 minutes from Hakata station on foot and easy to find. It was also nice to have the free, if simple, breakfast of bread with jam with tea. I will definitely stay here again the next time I visit.
Stayed 1 night in Mar 2020
Response from Ikinaga on 27 Mar 2020
Thank you for using Hotel Wing International Hakata Shinkansen Exit. In addition, all the staff are glad to receive such praise. If you come to Hakata again, please use this hotel to further improve the service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay, location was great, staff were awesome and it was super clean. However, they do not have an English news station and they need one.
Stayed 5 nights in Mar 2020
Response from FRONT YAHIRO on 25 Mar 2020
Thank you for staying at our hotel. All of the words of the compliments are very happy. Some staff members are not good at English. We look forward to working with you to communicate more with your guests. We look forward to your visit again.

8/10 Good

Queenie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free drinks in lobby, can plan your trip comfortably. Free breakfast, simple bread and drinks, even prepared bags for take away, really nice. Hotel has deep fried chicken, snacks and beer at reasonable price, convenience for those who want some snacks at night.
Stayed 5 nights in Feb 2020
Response from IKINAGA on 1 Mar 2020
Thank you for using Hotel Wing International Hakata Shinkansen Exit. In addition, all the staff are glad to receive such praise. If you come to Hakata again, please use this hotel to further improve the service.

8/10 Good

Nad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property only had one elevator which becomes difficult when it’s time to checkout. Had to let the elevator pass at least twice since it was full.
Stayed 6 nights in Feb 2020
Response from YAHIRO on 28 Feb 2020
Thank you for staying at this hotel. The hotel has only one elevator from the second floor front desk to each guest room front desk. We apologize for any inconvenience. However, it is difficult to improve the structure of the building. Please understand. We will work hard to make our customers happy with other services. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably one of the bigger rooms I’ve ever stayed at in Japan. Super clean and all the staff was so friendly and kind.
Stayed 1 night in Jan 2020
Response from IKINAGA on 10 Feb 2020
Thank you very much for using Hotel Wing International Hakata Shinkansen guchi this time. In addition, we receive words of praise like this, and all the staff are happy. In addition, please use our hotel when you come to Hakata.

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hakata Fukuoka
A telephone with wifi service was included and you can even call some international countries for free.
Stayed 2 nights in Jan 2020
Response from IKINAGA on 25 Jan 2020
Thank you for using Hotel Wing International Hakata Shinkansen Exit. In addition, all the staff are very happy to receive such a high evaluation. If you come to Hakata again, please stay at this hotel as the service will be further improved.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020
Response from IKINAGA on 25 Jan 2020
Thank you for using Hotel Wing International Hakata Shinkansen Exit. In addition, all the staff are very happy to receive such a high evaluation. If you come to Hakata again, please stay at this hotel as the service will be further improved.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and not too far away from Hakata JR station but public hot bath is way too small.
Stayed 3 nights in Jan 2020
Response from IKINAGA on 25 Jan 2020
Thank you for using Hotel Wing International Hakata Shinkansen Exit. In addition, all the staff are very happy to receive such a high evaluation. If you come to Hakata again, please stay at this hotel as the service will be further improved.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from IKINAGA on 25 Jan 2020
Thank you for using Hotel Wing International Hakata Shinkansen Exit. In addition, all the staff are very happy to receive such a high evaluation. If you come to Hakata again, please stay at this hotel as the service will be further improved.

8/10 Good

Ka, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent. The room is also very clean though as is the case with most Japanese hotel rooms, quite small. Breakfast provided is simple but quite good.
Stayed 1 night in Jan 2020
Response from Ikinaga on 18 Jan 2020
Thank you for using Hotel Wing International on the Shinkansen Exit. Thank you for such a high evaluation while busy. Breakfast is improving every day. Please use this hotel when you wake up in Hakata.