Washington GALA Hispanic Theatre Hotels

"The staff was phenomenal; especially Estella at the front desk and Michael the concierge. Everyone smiled and acknowledged you when you walked by and were very helpful. A nice little touch was macaroons in our room on check-in. There’s a lovely café for coffee, pastries and sandwiches in addition to two restaurants on site. The rooms were nice and a good size however they could use a little updating with the carpet and the bathroom grout in the shower. Wonderful location, easy to take public transportation I would stay here again. "

"All good thx"

"Not sure why this place has a resort fee. But maybe because the rooftop was closed out of season while I was there (opens Memorial Day?) The gym is big and well outfitted, but no pool or sauna or even showers outside the main room. There is a restaurant/bar on-site that is nice, but being a guest doesn’t seem to have any benefit. Good location, nice building. Some of the staff were helpful, others seemed overworked or generally put out. We had a major issue with no hot water for several hours which went uncompensated even though I explained I had to take a cold shower to get ready for my event. No attempt to get me to a space with a hot shower available. The nighttime door was locked and keys wouldn’t get us in, so another guest had to let a group of us in, no staff in sight. Made me nervous to go out later, so I stayed in. Pretty room, nice art, overall could be a luxury stay if the staff could keep up with the issues guests experienced."

"Kind of a converted multistory motel situation with terrible views "

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"I lovw the Lyle ...it's been our D.C go to foe several years!!"

"Our experience was horrible. We booked only for 1 night and the room beside us, there were 3-4 people talking and laughing the whole night, Since midnight till 8 AM none stop. I called lobby 3 times, and they came to give them notice 2 times. but they weren't listening. It was a horrible night and we both didn't sleep even 5 mints. and in the next morning we went to eat breakfast at the restaurant located in the lobby and although they had at least 6 empty and clean tables they said we should wait at least 20 mints and finally after 30 mints they let us to sit which it was unreasonable. The lady said her manager asked for waiting list and other guests were so upset as well. won't book this hotel anymore."

"The location was amazing it was right along a bus line and very near everything that we wanted to do during our vacation. The main lobby was a cozy space that made you feel at home and the staff was very nice and also helpful. We will definitely come and stay again. "

"Great place, beds remarkably comfortable! Quiet. Kitchen had everything we needed. Heating worked well. Parking easy. Safe and great location!"