East St. Louis Arsenal BG Ballpark Hotels

"This is my favorite hotel in the united states of America"

"They used to have a shuttle bus to the casino and back. Not anymore. 😞 I went down to the lobby this morning and there was 2 containers of milk but no coffee. 😞"

"It was ok the staff was pleasant and nice"

"There was black long hair in the shower on the wall. There were 2 body was and 1 conditioner but NO shampoo. The lower shower head was facing the door so when I turned on the shower it sprayed me and all my stuff on the bathroom counter. I ordered room service and SPECIFICALLY said I had a gluten allergy and they sent my steak up with fries all over it. I did not order fries because they have a shared fryer! And there was only 1 bartender at the bar. We sat for at least 10 minutes waiting on a drink. When I did receive my drink the rim of the glass had brown stuff all around it. I did receive a new one after letting the bartender know. Valet was great on both check in and check out!"

"Great vibe"

"No Parking!! This hotel was very nice! Our room was great, but we arrived late. We arrive and self parking was $40.00 and the directions they gave us was for a parking deck a block and 1/2 from hotel. We are in our late 60’s and walking back in the dark was scary with all our bags etc. so we paid for valet which was $8.00 more plus tip. So the room was cheap but add that parking to it and it was no bargain. Also no breakfast offered. After this stay, I looked for free parking and breakfast provided. There are many choices out there."

"I selected a room with a view of the Gateway Arch but the window facing it was completely covered with something that obsructed the view. Also, there were no plug ins next to tables so we had to set our cell phones on the floor to charge them."

"Staff were all super friendly and accommodating! Beautiful hotel!"

"The room and staff was fabulous but was not told they had major interior renovations being done. It was loud full of workers and construction trucks parked everywhere. I paid for the "Best" stay for my daughter, granddaughters and a great grand baby. My health is not well at nearly 70 and wanted it to be special. Which it was not. Pool and hot tub closed. The staff was incredible and evening meal fantastic. I hv no problem with the Drury staff but we would hv stayed at Union Station if we knew ahead. Next time I will research instead of blowing $400 for one night. "