Middletown Galleria at Crystal Run Hotels

"Staff was attentive. Someone brought us up some soap when needed after hours. Place was nice and clean. Lobby was nice and spacious. Room was nice. The only thing was the pool was too small for our liking. Other than that it was great stay."

"It stank in the room and when I asked for a different I was given attitude"

"clean room"

"The rooms were nice, but the pillows were very uncomfortable. They were too thick. Yeah that we found it a little bit annoying that there was someone doing swim lessons for kids at the same time as we were trying to enjoy the pool and then she asked us if we could stay only on 1/2 of the pool. And the breakfast was ok. Other than that, it was a nice place."

"Good place "

"Stay was great no complaints!"

"I purchase a studio suite, when I checked in, they gave me a regular queen room. I explain to them that this is not the room I purchased. First the worker told me that there was nothing he could do about it since it was purchased through a third party and I needed to contact Expedia. Because the room cost more than what I paid for that's why I got the room they gave me. So, I pulled up my receipt and showed him so he could see that this is what I purchase and if he was unable to accommodate, I would like to speak to his manger. He then begins to make in excuse why I couldn't speak to the mangers; mangers are not available on the weekend it may take some time. To make a long story short they switch my room no charge, but all night they kept coming to my room saying they were receiving noise complaints the first time my sister answered the door and said she was rude as she was telling the lady that it wasn't our room she was walking away as she was speaking. Yes, we did have kids in the room, but they were 10,11, and two 12-year-olds so they were not running they were laying around on their phones so the second time she came I answer the door because I was up cleaning up. I said yes. She said this is the second time I had to come here for running and jumping it too loud. So, I open the door so she could see in the room to show her that the girls were sitting down and as I was speaking to her, she walked off they were very rude in nasty. meanwhile I was hearing the same noise."

"Clean room. Good breakfast, Lack of soundproofing between floors."

"Good location, clean rooms"