Galveston Galveston Island Convention Center Hotels

"Elevator broken - room cancelled mistakenly - could hear people next to us entire conversation in morning! Shades in room didn’t work."

"One King-size bed room was large, clean, and comfortable. The only suggestion is to offer guests free cup of coffee at restaurants coffee bar - staff said we must pay for it. Experience at all other hotels is that morning coffee is complimentary."

"Fairly new building. We had a nice clean room overlooking the gulf. Staff was very attentive, and the pool was clean."

"I was happy to be able to check in half an hour early, since we went to the beach and we needed a shower. The man working the front desk seemed to naturally have a lot of attitude and seemed to be kind of rude from the beginning but I didn’t let it bother me until we made our way to our room. Our bathroom smelt like someone had just smoked cigarettes inside the bathroom. When we reported it to the front desk. The man did not believe us saying”if someone was smoking in the room we would get an alert” it smelt so terrible. But that man in the front desk asked Arturo I’m guessing he was a house man to help us. Arturo was very friendly and very empathetic towards us. He sent one of the house cleaners upstairs to help clean the smell out of the bathroom. The house cleaner was super nice. The only person that ruined our trip was the front desk guy, he had terrible customer service, shouldn’t work in this type of industry since he had no hospitality. We even asked if we can switch rooms and he responded really sassy “ there is no other rooms available” it just sucked because it was my birthday and the interaction with this man ruined it for me. Basically if the bathroom didn’t smell like fresh cigarettes and the front desk guy was much nicer I would give a higher rating. Next time I’m in Galveston I’ll spend extra money on a better hotel with better service. "

"Breakfast was one of the best I've had at a Hotel. We intend to stay here from now on when we visit Galveston. Kroger is next door, and the beach is right across the street. The room was clean and comfortable. "

"I had a good time. It was very nice."

"Good times "

"Had a long wait to check in. No one was there to help"

"Bed was so uncomfortable and not much of a breakfast selection but staff were friendly and hotel and rooms were clean. "