Gateway hotels in Truckee

"Clean room, pet friendly. Our daughter had fun in the game room "

"Location was convenient and easy to access. Room and lobby were clean and inviting. Veiw of the surrounding mountains and creek were very nice."

"Everything is good. Pool was not as warm as it has been in previous years especially in winter. The hotel is now charging a 10 dollar parking fee. Beware. Why they are charging after all these years is beyond me. There is nobody who parks their but hotel guest. The nights are already over 200 dollars. "

"Very nice stay. The rooms might be a little bit dated but everything is very high quality. Check out at 10 might be rough but they were kind enough to let us use the amenities at the club. All in one a very good experience. "

"easy access to ski resorts, lake view nice...older motel with some updates. Comfortable."

"Clean , quiet. Good breakfast, friendly staff "

"several time ask them clean the sheet they keep me going up down to lobby request change sheet because was sick finally they change room after 3th or 4th time request sheet change. Next day went down stair ask if it written down change sheet in this room she stated yes. Went back to room it was clean. so I want to sleep feeling worst turn cover over and they were same sheet. because I mark sheet with eye shadow and it was still there. went down stair told them and also drop apple powder on floor and still there too. day i left ask for my check invoice he give to me and i ask for policy information because desk manager stated you need have request room service before. that it on check in with sign in and on policy too. this information is not on invoice stating that as I requested that copy, no look at check in request it not there and so desk person with back get print of policy. than owner came out told me it can not be print. so i told him I'll call corp. office and to go head I'll get me because own this hotel. he was mad and shout out in front customer. than he told me get out several time and call security guard on me and than i just walk out calmly with guard. i did shout or refuse to leave. wait out side for son to get there. he also stated that I yell at his worker with ask change sheet . I think if that was case i would of been talk to or ask to leave. also asking me to get out of hotel he should took to other room calmly. his name is (dave) also call chase"

"Juan who works the front desk and more was a gem. Made me feel so welcomed and relaxed after I had a very stressful day. The whole environment was homey, safe, and comfortable. I will be staying here again!"

"The spa was perfect. Parking is convenient. Sean is really helpful for late check in."