熱諾亞酒店 | 熱門熱諾亞住宿限時優惠每晚可低至 HK$578

「friendly staff」

「Had to be moved 4 times each room worst than the last. First room had bodily fluids in the sheets and pee stains on the comforter, the second had black dog fur covering the entire bed, the thri」

「Average」

「I had a very pleasant stay overall. My room was very clean and comfortable. While the curtain had a slight tear and the AC unit cover was broken, the rest of the room was quite nice. The bed was incredibly comfortable, and the pillows were absolutely amazing (I’d love to know where they got them). The bathroom was spotless, although the towels were a bit rough and the shower water pressure left a lot to be desired. The grounds were beautiful and peaceful, the pool was cold but clean, and...

「Carpet was nasty, towels, sheets, pillows were not good. No comforter, beds were made up with 2 sheets & a cheap blanket in between & it looked like someone had already slept on them. Breakfast: no juice, no yogurt, only milk, biscuits & gravy, cereal, toast, waffle」

「This is my third stay and again, the room was clean, 」

「There was cockroach’s in my room, the staff was understanding and gave me my money back and I went somewhere else.」

「The breakfast was horrible and the lady on nightshift was ridiculously non professional was out from behind counter on her phone and outside」

「Do not stay here.Management and attendants rude. Brianna was the only nice one. She should be the General Manager. Do better !!!」

「Hot tub didn't work and i only rented the room for that a very bad disappointment 」

「great room and service, but unfriendly breakfast staff, slow repalcement of food, lack of hot coffee and chocolate」

「Horrible」

「The smell from the refinery was in the room the whole time coming in through the wall unit. It was horrible. 」

「Wonderful clean quiet place to stay. I loved it. No strange smells. 」

「Our room was invested with lady bugs. Changed rooms and very accommodating. Other room was good」

「Our room was a complete disaster. Very dirty and lamps were broken. Bedding hadn't been changed just straightened up. Now I've gotta file a claim to get my money back. Very frustrating experience!!!」

「Uncomfortable room with bad smell 」