2/10 糟糕
Deokie
与家人出行
2026 年 2 月 17 日
满意：住宿条件和设施，清洁度
Paid for 2 queen beds for 2 person 3 months ahead and arrived after midnight and was told that was not avaliable. I was given a king bedroom instead, we had a third person where we can pay for, very disappointed and unprofessional, didn't acknowledge that they are wrong and will not fix it to accommodate us, my family members had to leave after midnight, become they have rules, I will never go back there, that was the manager instructions, because the front desk was on the phone with the manager. No customer service, no compassion and to treat people like that at midnight, we didn't get what we paid for which is their problem but they don't have the courtesy to do something about what they have done. It's a nice place but I am so disappointed, I will never go back.
Deokie
2026 年 2 月入住 1 晚
