格拉基尼海滩附近酒店

“Really bad customer service! It is as confirmed about only a bot saying exactly the same polite sentences promising to help or to contact the hotel but never do. They quickly received the hotelpayment and the information about the hotel was missleading information,  unexisting services were mentioned on the hotel, no resoect of requests either and they did not even have a cooperation with the hotel. Absolutely a scam! I wasted hours to contact them 4 times to get the status of my ticket,……

“Apartment was clean, bright and lovely to stay in for 8 nights. The owner is great and helped us a lot. The room gets cleaned every day, we got fresh towels, coffee pods, shower gel. It’s 10 min walk to the beach, which was great. There’s a few restaurants and cafes close by. There’s no public transport or taxis local, one bus that’s irregularly runs, so best to rent a car and get around. ”

“Ok stay, but some details did not match a 5-star luxury suite experience Overall, our stay was okay, and there were some very positive aspects. The service at the outdoor restaurant was great, and the spa service was exceptional. That said, considering this is a 5-star hotel and the Pomegranate Suite is presented as a luxury/high-end room, there were several details that could be improved. We had just spent a week at Sani Dunes, and the contrast was noticeable. A small touch such as fresh……

“Nice hotel, the facility is generally new, clean and comfortable room. Awesome reception staff The breakfast was nice and fresh, great pankakes. The hotel location is in the middle of the street close to restaurants and beach ”

“Many thanks to Nico who made our stay fantastic, the place is 8 of 10 but with Nico 10/10 hope his employer value him as much as we were! ”

“Sad to say the hotel stay was substandard. We booked two nights hoping for a solid 4 star hotel as advertised. We got a room and noticed some mold on the AC. When we asked to leave and get our money back, we were refused. We deiced to stay. Once we looked closer the mold turned out to be much worse than originally thought. Bathroom was affected by mold too and the visible parts of drain pipes were very dirty. It was fifty beyond what words could describe. See photos attached (if possible, I want……

“The staff were so lovely and attentive! The rooms are clean, with cleaning every day. You could order delicious cocktails and food to your sunbed or room, and they also brought round cold water at the pool free of charge! The hotel was a short walk to the town, with delicious restaurants and lovely sea front bars. Would highly recommend! Thank you:)”

“Stanza con bella vista sul mare. Il vero punto di forza è stata Irina, la cameriera che è stata simpaticissima, molto disponibile a dare consigli sui posti da visitare, è entrata subito in sintonia con me e la mia compagna, facendoci sentire come a casa nostra. Per noi Porto Matina è Irina, con la sua empatia e la sua propensione al cliente. Ottima la pulizia, effettuata tutti i giorni, con cambio lenzuola quotidiano e talvolta cambio asciugamani. Consigliato per coppie e famiglie con bimbi……

“As we arrived after the reception closed, the owner reached out via WhatsApp to provide us with the check-in procedure. He explained how to get our key and gave us our room number. He also gave us some local recommendations for restaurants. The room was clean and comfortable, and the electric blackout blind was fantastic. A few more pillows would have been welcome. When we requested a taxi the following day, one of the team members offered to take us wherever we needed to go, which was really……

“Great accomodation; location is very good, walking distance to beach and restaurants and a quiet street. Also the rooms are cozy and comfortable. What I was missing is a breakfast service. There are only a few beds at the pool. And when you have a room with pool access, you don't have a sunbed at your terrace.”

“Wonderful place to stay, very kind and friendly staff that go out of their way to make sure your stay is best. It’s our second time there and definitely coming back.”

“Very comfortable bed and a nice hotel. ”

“Fantastische plek. Huur wel een auto want er is niets in de buurt op loopafstand maar genoeg leuke restaurants in nabijgelegen Afytos. Uitgebreid ontbijt. Top kamers, vriendelijke personeel. Een hele relaxte vakantie gehad.”

“Great spot. Easy access. ”

“ Es ist in ordnung”