Glens Falls Spa Hotel

"Very outdated hotel. Rooms were clean but very old. Water park was ok "

" Breakfast buffet was so so other than that the place was good . I would stay there again"

"Clean rooms, great breakfast, and a very friendly staff."

"The Saratoga Casino Hotel has everything you need."

"Excellent "

"Always enjoy our stay here. "

"This establishment's advertising and most reviews certainly create a mismatch between expectations and reality. At a minimum, any usage of words by this establishment to describe themselves as "luxury" or "deluxe" (or any other related synonyms used) are inappropriate. This stay was intended for my wife and I's anniversary. When we checked in, the staff made the interesting comment after telling us our room number, "You can't change rooms." And we asked "What do you mean? We just got here, why would we ask you to change rooms?"... 😅 Little did we know how relevant that would become. Firstly, let's begin by how ridiculous it is that they charge a resort fee for places that weren't open, unavailable, some under construction, and not being allowed to really stay near the resort. The premises features a detached wing on the west thats in worse shape than any common budget hotel chain despite being advertised as "newly renovated". Sincerely, to all readers, there are waterfront views of Lake George in better quality rooms for better prices. But for completeness and transparency, it's important to further illustrate the lackluster quality. I think that recently renovated "resorts" would have a better installation of higher quality flooring. The owners felt it acceptable to use the cheap peel and stick vinyl flooring throughout a large portion of the property--like the cheapest a landlord would ins. In our room in particular, that flooring had started to peel. "

"Very large hotel and excellent front area staff especially the night front desk employees. They offer a decent continental breakfast. Located just off of broadway making it easy to enjoy Saratoga Springs."

"Staff at front desk are horrible and not welcoming at all! Every time we go no service but we have been going for 12 years so we try to ignore the rudeness at front desk "