Komatsu Gold Leaf Museum Hotels

"こちらの不手際にも対応していただきスタッフの皆様ありがとうございました。"

"A beautiful place and a real honour to stay here as a westerner. Robes and amenities were provided and the baths were excellent including an outdoor area. Very helpful and friendly staff made us feel welcomed. There was even a mini stamp rally around the building which was great for us and our teen child to explore. The building interior was like a maze with beautiful objects and resting places all around and overlooking the garden."

"トイレの戸がうるさかったのでなおしてほしい。"

"客室の古さも感じました。 宿泊者特典もあったが、全て終了時間が早かった。 (カラオケ1時間無料とあるが 、21時までとか)。チェックイン15時からの時間でないと取れない。 フロントスタッフが笑いながら、私達に説明している姿に腹が立ちそうになりました。 また、お風呂入替え制でしたが、女性風呂時間に男性が入っていた。スタッフが注意をしてくれたが、そもそも、わかるようにインフォメーションしてほしい。 夕食バイキングでしたが、食材盛り皿の回りが、落ちていても気にならないスタッフでした。雄山閣は人には進めないと思いました。"

"Add in-hotel spa would be amazingly convenient"

"It’s a clean , old Japanese style hotel with excellent service and reasonable price."

"The facilty is old & the room smelled of cigarettes, but everything else was wonderful. If looking for authentic Japanese experience (for the working and middle class Japanese) this is a very good experience. Dinner and breakfast buffet was really good. However there's little to do around the lake, unlike Yamashiro ir Yamanaka onsen area. "

"Excellent onsen "

"Nice hot spring."

"Thoroughly enjoyed our stay here. Room was fantastic and the private onsen terrific. Set dinner experience was great too and they were able to cater for my wife’s gluten allergy, which some other ryokans we checked would not. Staff were great too!"

"Exceptional hotel, great to stay, great meal and great front desk service. Staff are very friendly and eager to assist. Will return to stay for sure!"

"Staying here was an expei"

"Wonderful place to stay - room was beautiful, service impeccable, and I would like to thank the staff helping us for making our stay nothing but the best. "

"Good staff. Room very clean but old, in-room open air onsen tub was excellent with great view. Breakfast was very so so. "

"This was my first time to stay in a Ryokan (traditional Japanese inn) and I really like it! The hotel was a bit old but still in good condition. They have indoor & outdoor hotspring pool plus many other facilities for you to enjoy during your stay. Buffet breakfast & dinner both were great too. Free shuttle service available too to pick up from/drop off to Kagaonsen station. Thumb up!"

"It was a nice traditional Japanese hotel and the onsen (hot spring bath) was fantastic."

"外観は趣きがあり、温泉もすごく良かったです お部屋もキレイでした スタッフさんも良く気がついて、色々と動いてくださいました ありがとうございました"

"Berry good ！"

"スタッフ対応がとても良かった。 別邸宿泊者のみの奏の湯は人が少なくゆっくり入れてとてもとても良かったです。 部屋にマッサージチェアーがあり良かった。 お庭が広く素晴らしかった。 80歳代の父母憧れの百万石に泊まれて大満足でまた行きたいと話してました。 "

"貸し切り風呂が一杯で使用できない。使える共用の温泉は平均以下。また、湯舟の温度が熱すぎて入れない。"