莱斯特葛雷丝路附近酒店

“房間乾淨，地點離車站很近，櫃檯服務很好，早餐好吃。”

“Very nice hotel with friendly helpful staff”

“has many kinds of kitchen stuff for cooking.”

“Very good. Big room, good sleep.”

“Beautiful building, spacious room, center of the city. This was a great spot, and I’m glad we stayed there! It was a hike up the stairs, so be prepared with your bags. However, the spacious room was worth the hike.”

“Poor service & understaning of client needs ”

“On arrival, we were shown to the "penthouse", a twin room on the third floor. The large bedroom light worked, but none of the smaller, bedside lights worked, so not great at night - totally or all nothing. Floor-space in the room was significantly compromised by a dismantled wooden bed-frame cluttering up the room. The toilet adjacent to our room was ok but we were told that the shower room was not usable so we had to use one on the lower floor (which was for several other rooms). My partner……

“Due to a rather very poor inter-floor sound insulation between the 2nd and 1st floor,from 5am to 6:37am, a constant thudding more akin to an elephant 's footfall, repeated loud dropping of heavy items,by a guest who probably wasn't aware of, or cared very little, meant disturbed sleep floor below. Will not be staying here again!”

“Despite a request for a disability friendly room we found ourselves at the very top of the guest house and having to carry heavy luggage with a disability was totally unacceptable. In addition to this we were met with a pungent smell of cigarettes and cannabis and the smell unfortunately was rife in our room and we were unable to remove the smell despite having windows open all night and using our cleaning products as air freshners . The bathroom was in a despicable state very very dirty……