Elgin Grand Victoria Casino Hotels

"One of the best hotel stays we’ve had in a while. Staff was wonderful. A small hotel with big amenities! Great hot tub and pool area. Basic breakfast was just fine. Evening reception with snacks and drinks. Rooms had clearly been renovated. So many places to charge devices! Would absolutely stay again. "

"Staff can Sametimes be very rude. I stayed at Motel 6 in Bridgeview IL and got to stay 3 months now you can only stay 14 days before having to leave and wait 72 hours before you can come back. It's really different now especially when you are homeless. "

"Staff were very helpful "

"Check in starts at 3pm, I arrived at 2:07 pm they still wa"

"The hotel had no electricity upon arrival, inexplicably as there were no severe weather conditions. I was handed two glow sticks to be able to guide my way around the hotel and my room. You can’t make this stuff up. The fact that there was nothing provided to compensate for the matter (discount, credit, voucher, etc) is ridiculous. Apparently being the only on site hotel option allows for the hotel to not care about its guests and still retain business. I won’t be back. "

"Clean room"

"Served the need, stayed the night before a flight."

"We stayed one night and while the staff was wonderful, the parking/location easy to find and our room clean, there was no heat in our room and the remote didn't work (even after changing batteries). We didn't find out about the heat until the middle of the night, we told the staff the next morning and they offered a new room and sent maintenance in right away. The breakfast was solid."

"Magda is wonderful. He took us to and from the train station. Very nice and friendly staff. We will be back. "