泰恩河畔纽卡斯尔汉考克大北方博物馆附近酒店

“Beautiful, posh accommodations. Helpful, friendly staff. A real treat.”

“Great spot, on the river, they messed us about with us kids breakfasts but generally a lovely place”

“Great experience and smooth process checking in/out.”

“The room was massive and clearly newly decorated. It was let down on the first night by the previous occupants filthy towels still being in the room. The other major issue with the room is the noise. The room is at the front of the hotel and the noise from the revellers outside and the sound system just below the room meant no sleep. There should be a new word for places that charge you to stay but you can’t actually get any sleep. On the plus side the staff were friendly and the cocktails……

“这个酒店太美了，服务也很好”

“房间不配备牙刷拖鞋等，当服务还不错。”

“We arrived in the hotel early and left our luggages to the hotel staff. When we got back our luggage in the evening, one of the suitcases was apparently damaged. The staff tried to fixed it twice but failed. I was promised to be given at least a letter confirming the damage so that I could send it our insurer, and that the hotel would give us membership points as a compensation. The manager also said he would check the cctv and come back to us. However, nothing happened until we chased for an……

“Great ”

“Very central”

“超級方便，就在火車站出口，附近行街購物飲食也很方便，早餐豐富，房間光猛，唯獨是沖涼的水壓比較低”