Hotusa Greenvale hotels

"The front desk staff is not very friendly at this hotel. We had a leak in our sink the first night of check-in and they did not even offer to change our room. I had to request the change and they did not even apologize for the inconvenience. The hotel needs a make over, everything felt old and dirtly."

"The room is too small but clean. The location is excellent."

"Room was clean. Bathroom space ridiculously small without even a shelf to put toiletries. Dangerous Metal shower door with sharp edges. Safe deposit did not work. Talked to staff about all these issues, however did not help. "

"Hotel nice and clean staff are super helpful/ friendly very welcoming 2nd time around used the pool and it was so relaxing perfect for a quick swim supermarket was down the block quick snack run quiet Neighbourhood "

"Staff was abrupt and inpatient at times. It was a very busy day for the hotel. This site states rollaway beds are available for an extra fee. The hotel said that there wasn’t enough room for another bed. There was no hand soap in the bathroom or hand towels. The location was awesome. The restaurant was gorgeous and all staff there were very friendly. I was hoping for more amenities "

"Awesome"

"Great location! Great price. I will stay again. "

"We like the side of the room. We appreciate the view, the location, and the fact that it’s situated in the heart of Manhattan on Madison. "

"Our room was clean and fully stocked. It was an enjoyable stay. The staff were very friendly and helpful as well. "