Thetford Grimes Graves Hotels

"No AC and room was so hot, no lift and had a heavy suitcase and lots of stairs, room service menu limited, missing items that I had to ask for. Room furniture old and dated, bad smell when you opened your room door. Would not stay again."

"A little dated now in all fairness. Shower was warm, no pressure. Decor dated but still so very retro. Could do with a freshen up. Very clean, attentive staff and I would still stay again. I'm not a picky person at all and still slept very well. Great location and plenty of parking. "

"Not much choice of shoos .AC worked well"

"Staff were excellent and lovely, definitely our favourite hotel we’ve ever stayed at "

"Finding the car park was tricky to be honest - but I parked up elsewhere, walked to the hotel and asked the staff, so got sorted in the end."

"Pool was lovely, not cold! Hot tub perfect. Our room was very nice with a big comfortable bed. We ate in the restaurant and found the food and service excellent. We wouldn't hesitate to stay here again. "

"Relaxing, quiet clean room, staff very helpful, plenty parking, "

"Yes"

"The pub itself was lovely and welcoming, check in was easy, however there were a few things that i personally consider needs addressing The restaurant doesn’t start serving food for guests until 6.30 pm and when you have been on business all day i just wanted to relax with some nice food and a glass of wine, the reception told me the chip shop was open, that is where i went. The room on arrival was very cold as the radiator was not on, blinds in the bathroom did not close and the towel rail was very dirty, the netflix channel was stuck on a foreign language so couldn’t access or add my account, please also consider removing the green light that stays on all night inside the room by the door, it was very difficult to block it out, however breakfast was amazing "