Playa del Carmen Guadalupe Church Hotels

"The staff were lovely and a huge thank you to the your maids who had to clean up our messes every other day! The pool was also nice, but would have nice to know that the jacuzzi wasn’t actually hot and was pool temp water. The hotel room was decent but not the best, the shower head wasn’t working and then by the end of our stay the toilet seat was coming loose, but they fixed the shower head right away which was very nice. I love the staff at this hotel though, everyone was so kind and helpful. "

"Poor"

"They were under construction the riviera princess and was close, would like that Expedia notice that property was on construction "

"Excellent little boutique hotel, wonderful staff, and comfortable rooms. If you’re looking for a quieter, cozier stay in Playa, this is a good place. Rooms are clean, bed was comfortable, and the balcony was very nice. Spacious room and bathroom, especially for the price. It’s definitely worth it to get one of the balcony side rooms. The staff were incredibly friendly and helpful, being very flexible with our check in and check out, and allowing us to upgrade rooms at no additional cost."

"We had an ocean view room. The room was beautiful and well equipped. The staff are exemplary, very attentive and kind. Having the 24/7 snack bar was appreciated as well as the coffee bar (with pastries and ice cream). The nightly entertainment was outstanding. Cons: For an adult only large resort, there should be more than one bar (and it closes at 11:00). The gym was filthy and machines were old and rusty. Towels weren’t replenished as needed. The food is mediocre at best but you should be able to find something you like. Lastly, there is NO beachfront. The sargasso is overwhelming and very stinky. If you want beach, you must walk away from the resort to public access. "

"Staff were lovely, room was very clean with comfy bed."

"Staff (Elvis at pool bar especially) Great amenities and food Nice vibe"

"Room was outstanding, food was high quality and varied, and the staff were great. I enjoyed to low-key vibe, great service, and effort to provide a slightly upscale experience. My only issue was the terrible beach. It’s completely eroded and covered in seaweed. If you’re looking to spend time on the sand and in the ocean, look elsewhere. It’s a shame because otherwise this place was great."

"This hotel is a real good deal and a gem in the area! Tough to beat prices, parking on-site, nice pool, very short walk to beach, nice shops, great AH Cacao coffee and exciting clubs and activities with a staff truly attentive and kind! My group totally wants to return"