Reception

Reviews of Guangzhou Mustin Hotel

4 out of 5
Guangzhou Mustin Hotel
No.3, Xihe Avenue, Metro Station Longgui, Guangzhou, Guangdong

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lucian, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Mustin Hotel are incredibly helpful, and further improved a 2 way stay I had there. The local area is a fascinating insight into real Chinese life. Highly recommend the “night flame garden” place down the road, authentic Chinese BBQ and beer served. The gym down the road.. I believe it’s called Li Yun Fitness? Is of great quality and happily sold weekly passes. As a business traveller for the Canton Fair this ticked every box for me - friendly staff, free transport to and from the event, and a cultural glimpse of the real Chinese in the evenings once work at the fair was done. Thanks to Jack and the team for being so supportive, there really weren’t any issues that the staff wouldn’t go out of their way to help me me with. 5*
Stayed 13 nights in Oct 2019
Response from Jack on 21 Nov 2019
Thank you so much for your kind comments,Lucian. It's so nice of you for saying so. It's great honor for us to have a gentleman like you here. All of our staff were deeply impressed by your kindness and quietness.Yes, indeed,maybe our location is not as fancy as the city center, but like you said, you can spot the image of real Chinese people life. Because we are in the heartland of Made in China.Thanks for your recommendation of our neighborhood. It will definitely help many other potential customers. Thanks again, Lucian. We are very moved. So much looking forward to seeing you back here.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the center is far, clean and comfy, very good room and bath room
Stayed 2 nights in Sep 2019
Response from Jack on 24 Sept 2019
Thanks for your kind comment. We will keep imprvoving with your ecouragement. Thanks again, we really appriciate your kindness. Looking forward to seeing you back again.

10/10 Excellent

Verified traveller

Stayed 6 nights in Aug 2019
Response from Jack on 1 Sept 2019
Thanks for your kind comment. We will keep imprvoving with your ecouragement. Thanks again, we really appriciate your kindness. Looking forward to seeing you back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2019
Response from Jack on 11 May 2019
Thank you for your comment! So nice meeting you. It's our honor to have you here. I'm humble that our rooms didn't let you down. Our hotel is 2.7 km from Longgui Metro,you can exit at metro Exit B2 and take bus 510/711/840/753 to our hotel through 3 or 4 bus stops. Our hotel locates in the heartland of Pearl River private businesses area. And I believe we are the best CPR hotel in this area.We provide free shuttle bus to Canton Fair.Thank you again!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It's obviously not by the metro as description stated so I was lost in the area. Not speaking Chinese did not help.
Stayed 1 night in Apr 2019
Response from Jack on 4 May 2019
Thank you for your comment! So nice meeting you. It's our honor to have you here. I'm humble that our rooms didn't let you down. Our hotel is 2.7 km from Longgui Metro,you can exit at metro Exit B2 and take bus 510/711/840/753 to our hotel through 3 or 4 bus stops. Our hotel locates in the heartland of Pearl River private businesses area. And I believe we are the best CPR hotel in this area.We provide free shuttle bus to Canton Fair.Thank you again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes far out of your way to give you good service. Any and every request that I made was met.
Stayed 3 nights in Apr 2019
Response from Jack on 1 May 2019
Hey, thank you for saying so! The service you mentioned above is just what I should do. It's so nice of you to say that. Yeah, I can assure everybody that not only I but also all our staff will do as much as we can to help any customer from all over the world. Language barrier, I think, can not stop us to provide the best service to our overseas customers like. The breakfast is a must we have to improve. And I promise we will invite professional western breakfast chef to teach us in the near future. Hope we can provide better breakfast options when you are with us next time. Truly looking forward to seeing you again! Best wishes to you and your family!

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2019/04/08建議提升早餐的菜色,內容要加強,感謝。
Stayed 3 nights in Apr 2019
Response from Jack on 3 May 2019
感谢您的光临与点评!特别感谢您对我们早餐的评价!我们早餐秉承健康、营养、新鲜理念,以蒸、煮为主,尽量少煎、炸。所有出品均当天自制,包括小菜。有鲜牛奶、自磨咖啡、自磨豆浆、橙汁、杂粮、炒粉/面、蒸陈村粉、时蔬、蔬菜沙拉、自助汤粉/面、煎蛋、水煮蛋、粥、小菜、英式焗豆、培根、小香肠、蒸包、各式糕点等中西自助早餐,我们餐厅全体员工看到您的评论特别开心,再次感谢!但透过您的打分看出我们仍有太多不足,我们一定会再接再励,在原有基础上不断提高改善,希望您下次过来时做到您心目中完美五星好评!沐澌汀酒店·人生理享家,等您再次“回家”^_^