1 bedroom, premium bedding, minibar, in-room safe
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Reviews of Iway International Holiday Apartment

4 out of 5
Iway International Holiday Apartment
Floor 1, Block 9, AoYuanChengShiTianDi, Han Xi Avenue, Panyu District, Guangzhou

Reviews

5.8
Rating 10 - Excellent. 1 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 5 out of 22 reviews" "
Rating 4 - Poor. 4 out of 22 reviews" "
Rating 2 - Terrible. 4 out of 22 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not happy. The property was not where it was listed on your site. I choose this property purely on its location within the South Guangzhou Train Station. I was purely transiting through Guangzhou arriving late in the evening and leaving early in the morning. The hotel is located at least a 15 to 25 minute cab ride away from the train station. After walking around the train Station trying to find the property I ended up ring the hotel and found out that it was no near the train station. And after traveling for close to 18 hours (two plane flight and two trains) I was less then impressed. So after arriving the quality of the property was seriously bad. Not happy with the quality of the accommodation was below par. The hot water was non existent. The pictures on your website were of illustrations and do not give a clear interpretation of the overall standard. Overall it cost me more money due to paying 2 cab fares, reduced sleep and a great deal of inconvenience. I should be refunded.
Stayed 1 night in Apr 2019

2/10 Terrible

justin, annapolis md

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel doesnt allow foreigners.
Reservation not honored.no plan b a d would not accomadate us. Needed to find alternate hotel in the middle of no where at 11pm
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
inconvenient traffic
Far from the station, the location of map on Hotels is incorrect.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
IWAY does not exist people
We chose this hotel based on their supposed closeness to guangzhou south railway station. It says they r less than 10mins walk to the station, but it turns out to be 15mins car ride! Travellers beware chinese hotels may have different names for the same property! In the IWAY case, u'll end up in a hotel called "a" hotel!very confusing in the end to reach there as u wont c any IWAY! Our taxi was completely lost n they wont ans phone call. Reaching the address I asked if I was at IWAY, the person at the reception wasn't sure! Can u believe this? Plus my name wasn't on the computer despite having already paid my stay in full! Not to mention I paid more than the ongoing rate! They finally accepted to give us the room we paid for, but to me it wasn't professional at all! The room wasn't bad at all but they really need to get their act together n stop taking travellers for a ride! That ruined our first night in china.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Siu Fai

Disliked: Staff & service, property conditions & facilities
冷氣機滴水，浴室漏水，雪櫃不夠凍，房卡得一张不能單獨出入，客時常壞影響出入。
Stayed 1 night in Apr 2019

8/10 Good

HUNG FAT ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体尚可
公寓邻近地铁方便。附近多餐庁。公共地方比較污糟。早餐較少選擇。房間大，很適合一家大小，整体尚可。For foreigners, please note that the location of the hotel on the map is wrong. The hotel is near exit C of the MTR instead near the GZ South Rail Station.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hôtel absolument pas à côté de la gare et quasi in trouvable. Il ne porte pas le nom de Iway mais de A Hotel et n'est pas situé à 7 minutes à pieds de la gare mais à 20 minutes en voiture.
Stayed 1 night in Oct 2018

8/10 Good

YU WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Janet, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
酒店房間舒適, 空間感十足, 屋內韆鞦更令人開懷, 重拾童年回憶. 惟附近設施尚在進行中, 到處塵土飛揚, 美中不足, 可幸食館林立, 種類繁多, 因住宿時間太短, 未能一一嘗試, 若有機會, 一定再次到臨, 但希望酒店能改善以下之不足 : 1. 網絡電視永遠都是loading, 以致晚上未能欣賞電視節目, 十分納悶 2. 衛生紙不足. 3. 電熱水壺於水滾後不能自動切斷電源, 十分危險. 4. 房間內沒有雪櫃, 現在冬天還可以, 如是在熱天就不能接受了.
Stayed 1 night in Mar 2018

10/10 Excellent

mengnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿体验很好，有个冯先生 服务特别到位，有一天晚上我发高烧，我老公跟冯先生去沟通酒店有没有冰袋，他人很好，关心顾客，给了两条换洗毛巾，又跟我老公介绍附近的医院什么的。由于hotels无法开发票，第二天也一直在办公们沟通此事，特别感谢他。但hotels不给开发票这事儿就真的是不能理解。

8/10 Good

Lok yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯
算是性價比高的公寓，設計頗特別，只是隔音不太好。
Stayed 1 night in Dec 2017

8/10 Good

KA YIN

Liked: Staff & service
不太差，下次同樣會選擇。 附近食店多，便利店多。 地鐵c出口行十分鐘就到。 去長隆也是行十分鐘就到。
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악이네요
호텔 위치가 어딘지 제대로 적혀있지도 않아서 새벽에 택시타고 남역 주변만 계속 돌다가 공항으로 돌아갔어요 전화는 아예 번호가 잘못된 번호라고 하구요 후기에 남역이랑 멀다고 돼있는데 근처에 아예 이런 건물이 없어요 8만원 넘게 주고 결제했는데 결국 공항에서 노숙했음; 장난하는 건지 택시비가 더 많이 나왔어요
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

2/10 Terrible

sytse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
niet te vinden
slecht verkeerd telefoon nummer geen website is gps locatie klopt ook niet. dus niet boeken!!!
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
超差評，地點顯示錯誤，酒店無收booking?
apps 地址完全唔啱, 呢度話近高鐵車站，但我地去到比個地址啲司機睇先話我地知原來係長龍, 晩上11點去到酒店，竟然話無收到我個booking, 又話全酒店無房，我比晒資料前枱睇，佢都話地址沒錯, 攪左一大輪 ，最後去左去後面街比左間垃圾房我住！又話有接送，打去問又話無！超差評！！！！！！！！！
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
酒店房間不錯，但是服務一般
酒店地點靠近長隆地鐵Ｃ出口，出地鐵站後大概走路5-10分鐘之內可達，地鐵長隆站到廣州南站費用是3RMB。 從廣州南站搭出租車到酒店要30RMB。行李不特別多的話，搭地鐵是最方便的。 酒店是在當地一個新的大商城- 奧園城市天地 最裡面，商城很多餐廳也有超市，因此周遭飲食是很便利。 以下為酒店待改進項目： 早餐7:30才開始供應，但我上午7:00就得出門，因此只得錯過早餐。 前一天雖然跟酒店櫃檯反映這個問題，而櫃檯人員告知會交代廚房人員特別安排， 但當天早上跟餐廳確認，才知道廚房未收到通知，什麼也沒準備，所以我就空著肚子出門了。
Stayed 1 night in Jun 2017

6/10 Okay

Mei Lan

Liked: Room comfort
Disliked: Property conditions & facilities
Hotel.com的酒店資料描述,與真實的有點出入. 酒店位置並不在高鐵南站附近, 走路根本去不了,要打車15分鐘才能到達,車費約30元. 酒店附近很難叫車, 一定要請服務員幫忙, 不然要自己用叫車的app來叫,對於不熟路的遊客來說,不是很方便, 附近似是新開發區,計程車很少走到那邊. 酒店走出外走路約10分鐘有地鐵站,往廣州地鐵沿線其他地方尚算方便,但往廣州南站會很迂迴,所以打車還是比較快. 酒店剛開不久, 還在整修, 早餐選擇很少,餐廳似是兩個房間改裝而成, 要求不多,吃飽是可以的. 房間分兩層,樓下是客廳,樓上是睡床,床很舒服,睡得很好.

4/10 Poor

Abdelhakeem

Disliked: Cleanliness, staff & service, property conditions & facilities
reservasjonen ble slettet og ingen snakket engelsk
aircon oversvømte rommet og de tok ikke kort