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"The reception staff was very friendly and helpful, especially the gentleman who tended to us last night. He was very patient and especially helpful to our multiple queries and tried his best to help. We were very grateful for his sincerity in wanting to help. Recommended us to a wonderful place for dinner too which we enjoyed tremendously. The view from our room is fantastic! Thank you for everything! "

"Wonderful experience, very relaxing and refreshing. "

"Extremely pleasant villa, beautiful view, great ambience and facilities!"

"員工有禮，泳池舒服"

"Very nice staff and easy to find."

"We really enjoyed staying at this place. Thank you!"

"Loved it all! Onsened 3 times during a one night stay. 2x indoors. One time outdoors! Yummy buffet breakfast. Traditional dinner was an experience! Highly recommend! "

"全て良かったです！"

"Room was great, staff were very helpful. Hotel configuration is such that there are a set of about 10 steps that cannot be avoided, even though there is an elevator. That means that luggage has to be hauled up the steps. Staff were very helpful, we arrived in two groups. Second group after the kitchen closed. First guest had to go to Kansai airport to pick up second group. All missed dinner. Hotel was very understanding and did not charge us for that dinner."

"Nice room and shared bathroom. The bathroom was very clean. The beds are sofa beds and they aren't the comfiest, but it was fine for 1 night."