淡路島日式旅館

「We like the private onsen compartments for family use. We hope that the hotel can further improve their service by sending emails to customers 2 days before the booking about the hotel shuttle, so that the customers would know how to contact and arrange for shuttle bus to the hotel and where to wait for the shuttle to pick them up when they arrive at the bus stations, carrying heavy baggage.」

「和之前一樣高質」

「環境乾淨舒適，職員有禮。溫泉小巧但乾淨，遇上人多時會比較擠迫。期待下次有更多時間可享用旅館早餐及設施。」

「飯店人員非常親切、晚餐也非常美味！ 提供一個良好的親子友善環境～ 小孩玩得很開心」

「親切有禮」

「-The kaiseki dinner was excellent, offering a great selection and a private dining space. -The breakfast buffet also had plenty of choices. -I last visited a few years ago — the hot spring was outstanding back then, quiet and relaxing. This time, it seems to have been renovated, and the number of guests has clearly increased. -On a side note, there was an uncomfortable incident in the onsen area: a woman (who spoke English and appeared to be Chinese) was holding a mobile phone under her yukata,...

「The general hardware of the hotel is good. I dislike most is the confusing check-in and check-out time information I received from the hotel and Expedia. In the information I got from Expedia, both the check-in time 3 pm and 5 pm and check-out time 10 am and 11 am appeared. When my wife and I checked in at the hotel, the front desk indicated that the check-in time was 3 pm and check-out time was 11 am. On my last day, the front desk informed me that the check-out time was 10 am, not 11 am. To me...