Jacksonville HCA Florida Memorial Hospital Hotels

"Parking is safe and easy. The reception team is wonderful and super quick for check-in and check-out. Rooms are clean but the housekeeping is not responsive and took the towels without replacing them."

"The older guy that does breakfast or works at the desk is rude and has a nasty attitude. He told me that it is against the law to transfer me over to a room for a guest which was a friend of mine. That is not correct, I work at a hotel now. You are not allowed to give out room number information, tell anyone about a guests room number, let anyone in the room that’s not a registered guest in the room and if you mistakenly give out a guest room number while telling them about where their room is the room number needs to be changed IMMEDIATELY. So to say it’s against the law is a LIE. The proper term would be per the policy of this hotel I am not allowed to transfer calls to guest rooms but to lie and say it’s against the law is just SORRY. Indians have such nasty attitudes and think they can just say some crap cause they own hotels. No you still should have respect for your guests and potential customers but still protecting in house guests. I’ve worked at 8 hotels. I’ve done hospitality for 10 years. I’ll never stay here again EVER. It was an emergency and I didn’t ask for the room number cause I’m not stupid. We see who is the stupid one."

"Clean room, staff was great and near lots of amenities, Dave & Busters and restaurants."

"The front desk staff was amazing very friendly and helpful! House keeping came to do our room and they apparently don’t empty the garbages or anything tho so we cleaned our room our self and then they made the bed and gave us towels. The pool area was okay but most of the chairs on the pool deck were ripped and broken and the pool itself inside was pretty dirty. The hotel bar / restaurant didn’t have much , everything we tried to order they were out of so we got fries. Other than that it was a great location. "

"We had an amazing time staying in this home! If I am ever back in the area I look forward to staying here again."

"Everything was good "

"Excellent "

"There were roaches in the room "

"Clean room"