“The room was very large and new! It was great that the bathroom was equipped with a washer and dryer. Unfortunately, the air conditioner had a very strong odor. It definitely needs to be cleaned. That was very unpleasant. The staff is extremely friendly, and the entire facility is very well-maintained.”
“Unfortunately room.was not cleaned properly on arrival. I was too tired though to say anything. The staff were good though. Just a request to ensure a room is clean before a new guest. Was told area was not so safe to walk alone at night, which is sad as I love Cairns. Thank you.”
“There were serious concerns about security and privacy. Some room key cards were broken, and the large opening around the lock was covered only by a cheap plastic panel that could easily be removed by hand.
I was also shocked that housekeeping entered my room twice while I was in the shower, without warning...
These issues made me feel uncomfortable and unsafe during my stay.”
“Easy check in
Peaceful stay.
Bed was too soft.
Fridge made one heavy noise every few minutes for 2-3 hours.
Couldn't make the room dark at night.
TV light sensor was bright and stayed on all night/ need a card cover.
”
“Everything's great except that the teapot provided during breakfast was not clean once in the 5-day stay. The staffs have always been friendly and the room was nicely prepared.”
“Nice and decent hotel, friendly and helpful staff, 10 min walk from centre, reasonable price, lovely air-con, clean room and comfortable bed.
Furniture is a bit old but still very solid and useful.
I will recommend it to my friends.”
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