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Park Hyatt Hangzhou

Photo gallery for Park Hyatt Hangzhou

Exterior
Terrace/patio
Premium bedding, minibar, in-room safe, desk
Meeting facility
Miscellaneous

Overview of Park Hyatt Hangzhou

Park Hyatt Hangzhou

4.5 star property

9.6/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
No. 1366 Qianjiang Road, Hangzhou, Zhejiang, 310020

Guests rated this location 8.6/10 - Excellent

Explore the area

  • Popular LocationMIXC Mall4 min walk
  • Popular LocationHangzhou Grand Theatre5 min walk
  • Popular LocationHangzhou City Planning Exhibition Hall6 min walk
  • AirportHangzhou (HGH-Xiaoshan Intl.)27 min drive

Room options

About this area

Hangzhou

Located in Jianggan neighbourhood, Park Hyatt Hangzhou is connected to a shopping centre. Qinghefang Old Street and Hu Xueyan Former Residence are local landmarks, and the area's natural beauty can be seen at No.2 Park and West Lake. Hangzhou Stadium and Xihu Tiandi are also worth visiting. Guests appreciate the hotel's convenience for public transportation: Jiangjin Road Station is 3 minutes on foot and Xinye Road Station is 7 minutes.
Visit our Hangzhou travel guideOpens in a new window
Map

What's nearby

  • MIXC Mall - 4 min walk
  • Hangzhou Grand Theatre - 5 min walk
  • Hangzhou City Planning Exhibition Hall - 6 min walk
  • Chongyi Church - 2 min drive
  • Zhejiang University Huajiachi Campus - 3 min drive

Getting around

  • Jiangjin Road Station - 3 min walk
  • Hangzhou Station - 5 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • 怡乡春竹 - 5 min walk
  • Do都城 - 4 min walk
  • 麦当劳 - 8 min walk
  • 快乐厨房 - 7 min walk
  • 金弟茶室 - 5 min walk

About this property

Park Hyatt Hangzhou

4.5-star luxury hotel located in Jianggan
Take advantage of a rooftop terrace, dry cleaning/laundry services and a fireplace in the lobby at Park Hyatt Hangzhou. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour fitness centre.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • A 24-hour front desk, a porter/bellboy and concierge services
  • Guest reviews speak well of the dining options, breakfast and pool
Room features
All 237 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Children's slippers and free infant beds
  • Designer toiletries, deep-soaking baths and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 218 for adults and CNY 108 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (9849 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Hangzhou
Hangzhou
Jianggan
Jianggan
Hotel
Hotel
Air conditioned
Air conditioned
Guest rating 4.5+
Guest rating 4.5+
Family-friendly
Family-friendly
4 star
4 star

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 218 for adults and from CNY 108 for children
  • Rollaway bed fee: CNY 408.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hangzhou
Park Hyatt Hangzhou Hotel Hangzhou

Frequently asked questions

Does Park Hyatt Hangzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at 杭州柏悅酒店?

As of 20 Mar 2023, prices found for a 1-night stay for 2 adults at 杭州柏悅酒店 on 26 Mar 2023 start from HK$1,923.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Hyatt Hangzhou?

Self-parking is free at this property.

What time is check-in at Park Hyatt Hangzhou?

Check-in is from 3:00 PM - anytime.

What time is check-out at Park Hyatt Hangzhou?

Checkout is at noon.

Where is Park Hyatt Hangzhou located?

Located in Jianggan, this luxury hotel is within a 5-minute walk of MIXC Mall and Hangzhou Grand Theatre. Hangzhou City Planning Exhibition Hall and Chongyi Church are also within 1 mile (2 km). Jiangjin Road Station is only a 3-minute walk and Xinye Road Station is 7 minutes.

Can I cancel my reservation for free at Park Hyatt Hangzhou and receive a full refund?

Yes, Park Hyatt Hangzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Park Hyatt Hangzhou cancellation policy on our site for more details about any exclusions or requirements.

Park Hyatt Hangzhou Reviews

Park Hyatt Hangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 42 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 8 out of 42 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 1 out of 42 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 0 out of 42 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 42 reviews" "
" "2 - Terrible 0%

9.4/10

Cleanliness

9.3/10

Staff & service

10.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shaoqi

Stayed 1 night in Aug 2020

10/10 Excellent

Lillian, Shanghai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time.
Stayed 2 nights in Jul 2020

10/10 Excellent

Chung Lai Eugene

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel has wonderful breakfast, great bed, excellent room very clean and calm
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service! Service! Service! First class! Located in a traveler friendly neighborhood, safe and convenient. Easy to reach the major tourist attraction-West Lake; as well as the transportation centers. Local cuisine is delicious. The famous Chinese silk products are readily available. Only a short distance ride to the international airport.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, we love the gym and restaurant on 48th floor. Food was excellent! Perfect for our staycation!
Stayed 3 nights in Mar 2019

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

J, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and comfy. Staff friendly. Chinese restaurant ssrves good food. However, lobby lounge’s lady singer is disappointing. Bad attitude.
Stayed 2 nights in May 2018