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Reviews of Chio Hotel and Apartment

Chio Hotel and Apartment
15 Cau Den (Nga Tu Cao Toc), Duong II - Noi Bai Airport, Soc Son, Hanoi

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 57 reviews" "
Rating 8 - Good. 24 out of 57 reviews" "
Rating 6 - Okay. 9 out of 57 reviews" "
Rating 4 - Poor. 3 out of 57 reviews" "
Rating 2 - Terrible. 3 out of 57 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wesley C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five minutes from the airport and the concierge provides on site transport around the area. I loved this hotel and my room. It was immaculate. The most comfortable bed, very clean and spacious bathroom, with a street side view. Ask for Quan if you need anything! His English is perfect.
Stayed 1 night in Apr 2024

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Property conditions & facilities, room comfort
Be more selective
Expensive for what it was. The bathroom door wouldn’t shut. The shower fitting was not attached to the wall and the shower attachment wasn’t attached to anything. It had string tied to it but nothing to attach the string to, so we had to hold the shower head in one hand whilst showering. The beds were so uncomfortable, a bit like sleeping in a ploughed field, I think the springs were coming through, it was so lumpy. We all had back ache for the next 2 days. We were told we could only leave the hotel from the second floor for some reason though we entered at ground floor level. The accommodation in all of our chosen hotels until this point has been excellent. It was our last day in Vietnam, a lovely country with lovely people but sadly this could be our lasting memory of Vietnam. I hope not. I chose this hotel as we had an early morning flight and didn’t want to risk traffic jams.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great affordable place to stay which is close to the airport only 1 mile away. We contacted the hotel and they sent a shuttle for us because the cab drivers all wanted $20 to go 1 mile! In the morning they also cooked us a homemade breakfast which was excellent! Highly recommended!
Stayed 1 night in Dec 2019
Response from Dinh Quan on 13 Jan 2020
Thank you so much for your nice feedfack

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, big rooms with good air con and views! Staff were very friendly and helpful and came and picked me up from the airport. Fantastic stay!
Stayed 1 night in Aug 2019
Response from Mr. Dinh Quan on 19 Aug 2019
Thank you so much for your kind feedback.

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019
Response from Dinh Quan on 3 May 2019
Thank you so much for your rating.!.

8/10 Good

Helmut

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very decent place for the price. The lady at the front desk was very nice.
Stayed 1 night in Mar 2019
Response from Dinh Quan on 29 Mar 2019
Thank you so much for your kind feedback!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet leaked. Staff friendly. Spartan but adequate for overnight airport stay
Stayed 1 night in Feb 2019
Response from Dinh Quan on 25 Feb 2019
Thank you so much for your kind feedback.!.

8/10 Good

Ronaldo Carvalho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place. Hassle free.
Convenient place if you need to get to or from the airport. Ot is quiet at night and the usual Vietnamese noise in the morning. Bed was comfortable and breakfast was good. The room was clean and the shower was really good. The air conditioning dis not work but this was not an issue as it was a fresh night. Housekeeping will wake you up in the morning with their noise. They shout in the corridors and play very loud music, even if they are not doing your room.
Stayed 1 night in Jan 2019
Response from Dinh Quan on 28 Jan 2019
Thanks so much for your kind reviews.!.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2018
Response from Dinh Quan on 28 Jan 2019
It's so nice to saw your kind reviews. We will change all the best to welcoming another guests.

10/10 Excellent

Verified traveller

Liked: Amenities
Great manager, great breakfast, rode back to airport
Stayed 1 night in Dec 2018
Response from Dinh Quan on 26 Dec 2018
Thank you so much for your feedback .!.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018
Response from Dinh Quan on 21 Nov 2018
Thank you so much for your feedback.!. It,s really important for us to improve our hotel service. We look forward to welcoming you back to our hotel with much better service.

10/10 Excellent

Dee, Boquete, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to stay in for an early flight to the airport. Has restaurants next door and breakfast is included. It’s quiet and you can get a shuttle to the airport for $5 Really recommend this place!
Stayed 1 night in Oct 2018
Response from Dinh Quan on 1 Nov 2018
Thank you very much for your Reviews.!.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chio hotel is very close to the Hanoi airport and an excellent place to sleep after a long flight. The staff are very friendly and helpful, including with transfer service from the airport. It is very quiet, and the breakfast is great.
Stayed 1 night in Oct 2018
Response from Dinh Quan on 1 Nov 2018
Thank you so much for your time to Reviews us on Expedia. We hope to welcoming you back to Our hotel soon.!.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2018
Response from Dinh Quan on 7 Sept 2018
Thank you very much for your kind feedback.!.

8/10 Good

Jinseon

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2018
Response from Dinh Quan on 4 Sept 2018
Thank you so much for your kind feedback.!.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Mr. Dinh Quan on 2 Aug 2018
Thank you so much for your kind feedback.!.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In-n-out
Highly recommend for friendly homey service within as distance from the airport. Loved the staff, couldn’t recommend more!!
Stayed 1 night in May 2018
Response from Mr. Dinh Quan on 4 Jun 2018
Thank you so much for your kind review. We look forward to welcoming you back to Chio hotel likely second home.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice for airport arrival or departure
Clean, comfortable & helpful staff! Perfect fly in & out of airport. Property is a little old & tired
Stayed 1 night in Mar 2018
Response from Mr. Dinh Quan on 24 Mar 2018
Thank you so much for your kind feed back.!.

10/10 Excellent

Surahn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy airport
Perfect stay for an early flight. Check in was easy and friendly, the room was clean and comfortable. Breakfast was lovely and the owners were super friendly. Definitely recommend.
Response from Mr. Quan on 1 Mar 2018
Thank you very much for your pleasant stayed in Chio Hotel and Apartment. We look forward to welcoming you soon in our hotel and service .!.

8/10 Good

Dominique, westbury, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel close to the airport
Friendly staff, good choice for breakfast from 6am. Loads of restaurants close by to eat in the evening.
Stayed 1 night in Feb 2018
Response from Mr. Quan on 28 Feb 2018
Thank you so much for your kind feedback. We look forward to welcoming again in our hotel and service.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Dear Sir and Madam, Thank you so much for your kind feedback. ! . We look forward to welcoming you soon in our hotel

8/10 Good

Mu Rou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service next to airport
Amazing service, friendly and helpful. Owner even helped me resolve dispute with taxi driver! Good wifi. 5min access to airport, but I did not notice airport noise.
Stayed 1 night in Aug 2017

8/10 Good

Uday

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, cheap, and convenient
This is a great hotel for transiting through Hanoi for an overnight connection. It is clean, cheap (I paid about USD 22). A jam and toast breakfast with fruit and coffee is included. It is literally 5 minutes from the airport. I would stay here again if needed.
Stayed 1 night in Jun 2017

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff / ownership
We stayed here the night before an early flight out of Hanoi. Very convenient location near airport, and they personally drove us very early morning for a very fair price. The staff here is amazing!! Thank you.
Dear Mr. Joseph, Thank you so much for your kind review and pleasure for your stayed in our hotel. We look forward to welcome you in our hotel with much better service. Yours Sincerely, Nguyen Dinh Quan

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Son

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to Noi Bai airport
Staff at the hotel is very accomodating. The area is remote. I stayed here as it is literally 10 min from Noi Bai international airport. The manager is great. They have a car so you can hire if you like.

8/10 Good

Kenta

Liked: Staff & service, amenities, property conditions & facilities
トランジットのために利用しました。 空港から歩ける距離ではありません。 宿のピックアップサービスは有料ですが、ありました。 宿の周りはローカルなエリアで朝散歩したのですが、通り沿いは車の通りが多かったり、裏道に入ったら野犬がいたりちょっと危ないかもしれませんが、泊まって翌日のフライトのためというのであれば良いのではと思います

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港に近い。送迎チップがちょっと高い
Stayed 1 night in Apr 2021

8/10 Good

Dean

Stayed 1 night in Oct 2019

2/10 Terrible

Gilles

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Dinh Quan on 13 Jun 2019
Thank you so much for your kind reviews.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très près de l'aéroport, mais aussi d'une intersection bruyante
Stayed 1 night in Mar 2019
Response from Dinh Quan on 29 Mar 2019
Thank you so much for your kind feedback!

6/10 Okay

Norbert

GEHT SO
Stayed 1 night in Feb 2019
Response from Dinh Quan on 8 Mar 2019
Thank you so much for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airporthotel
Nice hotel with friendly staff. Clean room and really big. Breakfeast simple and good. Close to airport charge 5 dollars for a ride, ok, but we walked took 20minutes which was ok. Would stay there again if needed
Stayed 1 night in Feb 2019
Response from Dinh Quan on 8 Mar 2019
Thank you so much for your really good stayed in our hotel. We hope to welcoming you again in our hotel.

6/10 Okay

Verified traveller

Nicht gefallen hat die defekte Dusche. Nach dem Duschen stand das Bad unter Wasser. Alles andere war o.k.
Stayed 1 night in Feb 2019
Response from Dinh Quan on 25 Feb 2019
Thank you so much for your kind feedback.!.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Yhden yön juttu
Jos tarvitset lyhyen majoituksen Hanoin lentokentän lähellä, tämä on ihan ok vaihtoehto. Tilava huone, puhdas peti, suihkusta tuli lämmintä vettä. Aamiainen (nuudelikeitto) oli oikein maukas, ja viidellä taalalla sai kyydin terminaaliin
Stayed 1 night in Dec 2018
Response from Dinh Quan on 28 Jan 2019
Thank you so much for your kind reviews.!.

6/10 Okay

SEBASTIEN

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Dinh Quan on 27 Aug 2018
Thank you so much for your feedback.

4/10 Poor

smart, Tokyo

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2018
Response from Mr. Dinh Quan on 2 Jul 2018
Thank you so much for your review and rating for us.!. We look forward to welcoming you again

8/10 Good

shonosuke, 京都市

Liked: Cleanliness, staff & service, room comfort
安い！空港の近くのホテルの中では綺麗な方！
まず、安いです。値段の割に、ベットも部屋もしっかりしてます。エアコンもあるし、冷蔵庫もある。 シャワーが弱いですが、そこは我慢しましょう。 空港からは直線距離的には徒歩圏内ですが、大きな道路を挟むので徒歩だと時間がかかると思います。 pick upサービスを使うか、タクシーを使うことをお勧めします。 おそらくバイト中ですが、スタッフに可愛らしい子がいました。笑 また、皆んな愛想も良かった。
Stayed 1 night in Mar 2018
Response from Mr. Dinh Quan on 27 Mar 2018
Thank you so much for your kind feedback.!. We look forward to welcoming you again

8/10 Good

Bente N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tæt på lufthavnen - fin service og god pris
Vi skulle bare have en overnatning tæt på lufthavnen grundet tidlig flyafgang så hotellet var rigtig fint til det og værelset var pænt og rent. Servicen var god og der var mulighed for at blive hentet og bragt til lufthavnen (mod betaling) der er ikke så meget at se på i lokalområdet men det er muligt at gå en lille tur
Response from Mr. Dinh Quan on 24 Mar 2018
Thank you so much for your kind feed back.!.

8/10 Good

T, 中国、広東省

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ハノイからホーチミンに日帰り出張があり、翌朝便で帰国しなければならなかったため空港近くのホテルを探したとき、評価が高かったので利用してみた。22:30頃ノイバイ空港に着きタクシーを拾おうとしたが近すぎて行ってくれない(ぼられる)。歩いて行くにはしんどい。結局ホテルに電話して迎えに来てもらった。翌朝も国際線ターミナルまで送ってもらえた。安いのに部屋も広くスタッフも親切で良かった。 送迎を頼む場合は事前に連絡しておくと良いだろう。
Stayed 1 night in Mar 2018
Response from Mr. Dinh Quan on 24 Mar 2018
Thank you so much for your kind feed back.!.

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget venlig personale. God kørselsordnibg til lufthavnen. 6$. Nærområdet kan vi ikke bedømme, idet det var nytårsdag og alt var lukket.
Response from Mr. Quan on 28 Feb 2018
Thank you so much for your kind feedback. We look forward to welcoming again in our hotel and service.

10/10 Excellent

Paata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Советую
Останавливались на сутки.Отель очень понравилось,большая комната,чисто,завтраки. Трансфер из аэропорта / в аэропорт.
Stayed 1 night in Feb 2018
Response from Mr. Quan on 17 Feb 2018
Thank you so much for your pleasure about your stayed in our hotel.

8/10 Good

Ayae

Liked: Staff & service, room comfort
いたって普通のリーズナブルなホテルです。壁がちょっと剥がれていたり、シャワーの出がいまいちだったりするのは、アジアではこんなものかな、と。 依頼すれば車を用意してくれますが有料。空港まで（２名で）１２０，０００ドンはメータータクシーよりだいぶ高かったですが、この辺を空車が流しているわけではないので仕方ないかな（メータータクシーを呼んでもらえるのかは試してませんが）。旧市街まで３５０，０００ドンだったのはメータータクシーと変わりませんでした。 建物のクオリティは普通でも、スタッフが家族的で気遣いしてくださったのが心地よかったです。 ちなみに、もともとは「グリーンホテル」と言っていたようで、建物上のネオンサインはチョーホテルではありませんでした。
Stayed 1 night in Dec 2017
Response from Mr. Quan on 17 Feb 2018
Dear Ayae, Thank you very much for your kind feedback. I am so really happy to know your pleasure about your stayed in Chio Hotel. We look forward to welcoming you again in our hotel.!.

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima opção no aeroporto de Hanoi
Precisava de um hotel pertinho do aeroporto e o Chio foi uma ótima opção, a 5 minutos e com shuttle disponível (mediante pagamento de US$5). Quarto enorme, com ótimo banheiro, silencioso, café da manhã ok. Simples e eficiente para minha necessidade.
Stayed 1 night in Dec 2017
Thank you .!.

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お値段以上
部屋 バスタブ付き 綺麗 朝食 美味しい 場所 便利 スタッフ 親切 料金 安い！ 全て良し
Stayed 1 night in Nov 2017
Thank you so much for your kind reviews.!. We look forward to welcoming you back to Chio hotel.

6/10 Okay

KIT LO

不過不失
位置方便，在機場需坐3-5分鐘(要跟司機議價)的士到酒店。我花了的士費10,000越南盾。除的士外，沒有其他交通工具可到達。可在機場大堂詢問處，查詢的士費。上車前跟司機講好價錢。酒店可安排私家車到機場(只限酒店到機場一程)，亦需付款，價錢跟的士一樣，10,000盾。對鄰近機場的酒店，只待一晚的，環境及設施要求不多。服務尚算可以。 經理是個英文說得不錯的男士。我們晚上到市中心玩，事前向他查詢，並交代如有需要，請他代為叫的士，從市中心回酒店。晚上，他見我們未回來，細心地發whatsapp信息問候。 訂房時，房間類型是2張床。Check in時，職員說2張床，要加錢。感覺有點不好。 優：位置近機場、包早餐(yogurt、水果、牛肉/雞肉河粉/公仔面、牛奶、果汁、面包+牛油...)。 缺：清潔度一般(估計床單及被不是新洗乾淨的，應該用了至少好幾個房客)，設施有點舊。
Stayed 1 night in Oct 2017
Thank you .!.

8/10 Good

Manfred, Chanthaburi

Liked: Cleanliness, staff & service, room comfort
Hotel vom Flughafen auch zu Fuß erreichbar
Hotel ist zweckmäßig ausgestattet. Grosse saubere Zimmer. Früehstüeck war auch in Ordnung.Eine klare Empfehlung.
Stayed 1 night in Aug 2017

4/10 Poor

Manuela

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room
Bad experience. The room was really dirty , in particular bed sheets. We had to change room , but , although sheets were clean, the rest of the room, ex included, was not clean at all
Stayed 1 night in Aug 2017

6/10 Okay

kangkyo

공항근저 좋습니다. 하지만 나머지 이용하기 힘듬. 주위에 갈만한곳이 없네요
Stayed 2 nights in Aug 2017