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Reviews of Dragon Airport Hotel

Dragon Airport Hotel
T2 International Terminal, Dien Xa Village, Noi Bai Airport, Hanoi

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 190 reviews" "
Rating 8 - Good. 75 out of 190 reviews" "
Rating 6 - Okay. 58 out of 190 reviews" "
Rating 4 - Poor. 17 out of 190 reviews" "
Rating 2 - Terrible. 10 out of 190 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room spacious, clean and tidy. Bathroom small and shower makes the whole room wet so the floor gets very slippery.
Stayed 1 night in Mar 2023

8/10 Good

Danielle

Liked: Staff & service, property conditions & facilities, room comfort
Not a non-smoking hotel!
The staff were very friendly and helpful and the hotel was quite quiet considering it’s proximity to the airport and a busy road. The corridors were quite echoey however. Unfortunately I didn’t realise that the hotel wasn’t non-smoking and the room stank of cigarettes and I woke up with a sore throat as a result. Based on that I would not stay here again as I don’t think it’s healthy. Otherwise the hotel was fine.
Stayed 1 night in Feb 2023

6/10 Okay

Vipin, FREMONT

Disliked: Property conditions & facilities

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Dushyant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice Place staff is so helpfull
Stayed 1 night in Sep 2022
Response from Dragon Airport Hotel on 18 Oct 2022
Dear sir,Thank you so much. Hope to see you agian.

8/10 Good

Khoa, Taipei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything are not bad, but the room kind of humid which was I did not like
Stayed 1 night in Feb 2020

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Walkable from the Hanoi airport. Stayed for a few hours, just enough to shower and take a 3-4 hour rest before next flight.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2019

2/10 Terrible

Ronald C.

Disliked: Staff & service, property conditions & facilities, room comfort
BEWARE
We were given room on the 5th floor where jackhammers and drills were being used at 8 a.m. making sleep impossible. Despite offering airport transfers, no one came to pick us up, and no one could offer any explanation. Meager breakfast, staff spoke little or no English. .
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay in this place
Terrible, old stinking place
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Basic hotel very close to airport with shuttle pickup. Breakfast included
Stayed 1 night in Feb 2019

10/10 Excellent

Bascha, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for overnight stay near the airport. Not fancy but clean and comfortable! Staff were great!
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

N.

YUCK!
We booked 1 night as we had a flight the next morning. This hotel is very close to the airport, so close that taxis refuse to come and drive us there! I called the hotel and they picked us up at 1am, thankfully. Here stops the positive of this hotel. The room is big enough, but the TV did not work, the cleaning was not done properly and the shower was dirty and there was no toilet paper. I can organize myself with a cheap room but when the dirty sanitary napkins of the client before us have been left in the trash of the bathroom, I wonder. I went to bed partly dressed and did not take a shower. There were dirty glasses in the hallway ashtray and people were smoking everywhere ... Yuck.
Stayed 1 night in Aug 2018

2/10 Terrible

melody, new Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort
close to airport
close to airport but that's all I can really say. the room was not clean but at least the air conditioning worked. we had to walk in the rain with our bags as no one was there to pick us up as prior arranged. Breakfast was meager. unfortunately we didn't enjoy this stay sorry
Stayed 1 night in Aug 2018

10/10 Excellent

Andy, Ottawa, Canada

Liked: Cleanliness, staff & service, room comfort
Nice for the price!!
1 km walk from the terminal and breakfast was awesome! Really cant beat it for 25$ a night :))
Stayed 1 night in Jun 2018

8/10 Good

David, Sydney Australia

Liked: Cleanliness, staff & service
Short stay only and good for transfers only. Breakfast is basic and there is not much around the area.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No air conditioning. So you open your window to the streets sounds of the airport, where the traffic and horns never stop, bathroom was not very clean and the shampoo/ body wash were half used. Disgusting.
Stayed 1 night in Jun 2018

8/10 Good

wuttichai, bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free shuttle transfers from airport. Noon used.
They provided free both legs, from and to airport. Really nice response, I can manage with staff in advance. Staff have nice service like expensive hotels. Worth for shot transfer at Hanoi airport. I slept at noon for three hours, took shower. Compare with same cost, better than lounge in Airport. Including wasted 30 minutes for both legs car transferring was still much better than sitting a sofa in Lounge.
Stayed 1 night in Jun 2018

10/10 Excellent

Brent, Te Kuiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel close to airport
Nice hotel close to airport

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2018

2/10 Terrible

Mr.PE, Denver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi airport hotel
Just returned from trip to Vietnam and Cambodia. This hotel was by for the WORST hotel I stayed at ! Needed to call for pickup initially. The staff spoke very little English and the room was dirty and the hotel was in a desolate area. I would sleep in the airport on the floor before choosing to stay at the Dragon Airport hotel.
Stayed 1 night in Apr 2018

10/10 Excellent

Brent, Te Kuiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal if need hotel close to airport.
Ideal if you have early departure or late arrival at airport.

6/10 Okay

Verified traveller

Disliked: Room comfort
OK airport hotel.
OK. Price was high for the offerings, compared to other similar options that cost 25% less. Breakfast was very basic (two sunny side up egg , two slices of white bread, two bananas, and a cup of tea or packaged coffee) I believe the check-in clerk purposely delayed from checking me into a room until after I tipped the hotel driver.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value for short stay
Free shuttle to hotel. Car not waiting upon srrival but did send when I called. Room clean with fan snd air conditioning. Bathroom had new toluet. Sink water drained into a floor drain which caught me by surprise. Shower came out frim wall and was ‘open’ between sink snd toluet. Breakfast was fried eggs, a toasted bun, fresh fruit, and coffee. Free shuttle to airport!
Stayed 1 night in Mar 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You could literally walk from the airport to here
I booked this hotel mostly because of its location near the airport, and the positive ratings from other guests. I was not disappointed. It's not fancy. The furnishings have seen some wear. The breakfast is spartan (fried eggs and toast) but freshly made for you on the spot.. It's clean, the staff are very helpful and friendly (though their English is limited), and make sure they will get to the airport promptly. I got the impression it's family run. The neighborhood has many small shops and restaurants, so you won't starve, and the owners there are also friendly. The area is really a Vietnamese neighborhood that happens to be right next to an airport. It won't be there forever. If the airport expands, which it probably will, the Dragon and the other shops will likely be razed. Enjoy a visit while you can.

2/10 Terrible

robert

Disliked: Staff & service, room comfort
terrible
absolutely terrible,arrived late and didnt want to travel to old quarter {BIG MISTAKE}.free shuttle didnt turn up at airport,room was freezing and air con did not work slept with coat on asked twice to sort but couldnt understand us ,area surrounding there is nothing apart from a vietnamese cafe or two which are filthy.if u just need a sleep over and arrive late and leave early then maybe you will be ok any longer FORGET IT.
Stayed 2 nights in Feb 2018

4/10 Poor

E, London, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient but horrible
Hotel room was unclean, damp and smelt terrible. Airport transfer times are at a time convemient to the staff rather than the prearranged time. The only thing in it’s favour is its proximity to the airport. It’s no way near a 3* hotel, 1.5 would be more realistic.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
ใกล้สนามบิน มีรถรับส่งฟรี
พนักงานเป็นกันเอง เหมาะแก่การค้างคืนก่อนเปลี่ยนไฟลท์
Stayed 1 night in Dec 2017

6/10 Okay

Claudia

Liked: Staff & service
Disliked: Cleanliness
Simple but comfortable. 10-min walk from T2
We stayed in this hotel because we had a late flight and then an early one in the morning and didn’t want to go into the city center (which is like 45-min away). The room was simple but comfortable. The staff was friendly and helpful (they drove us to the airport the next day for free). Breakfast: tea or coffee, fruit and two fried eggs. Excellent to start the day. The only downside was that it took us some time to find the path that leads to the hotel. Once we figured this out it was an easy 10-min walk. (If you arrive to terminal 1, take the free shuttle to terminal 2. From terminal 2, turn right as soon as you step out from the terminal and go straight until you see the hotel. You’ll find a path, a small bridge, and then the path continues.)
Stayed 1 night in Jan 2018

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is within the walking distance from the International airport. So it's convenient for the travellers who have the overnight transit. The staff is polite and have the adequate level of English communication.
Stayed 1 night in Dec 2017

6/10 Okay

Srisupa, Bangkok

Disliked: Cleanliness, property conditions & facilities
Free airport pick up and drop off!
Free airport pick up and drop off are the deal that we are looking for. The room was ok because we just need a place for waiting for our next flight.
Stayed 1 night in Dec 2017

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Airport Hotel
10 to 15 minutes walk from the international terminal. Or they have a free transfer if you don't want to walk. Rooms were clean, bathroom abit tatty but fine for 1 night. We didn't try the breakfast.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good room, good staff and everything .
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel's staff are very nice, called to check about flight arrival for proper airport pick-up. Everything was good.
Stayed 1 night in Nov 2017

8/10 Good

Anna-Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Bontle

Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for transit
It’s good enough for overnight transit. Very near airport with free shuttle provided by hotel.
Stayed 1 night in Oct 2017

6/10 Okay

Jin, Melbourne

Liked: Staff & service
Disliked: Cleanliness
Ok hotel close to the airport
Good location for those who needs a quick sleep before or after flight. Not a nice place to stay more than a day.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport but not Hanoi. Breakfast satisfactory. Free shuttle to airport is great.
Stayed 2 nights in Aug 2017

8/10 Good

Ellie, California

Liked: Cleanliness, room comfort
Efficient!
Both check-in and check-out were the fastest I've ever experienced. No time wasted on pleasantries. Includes free bottled water and a fast (~5 minute) ride to the airport terminal.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a try, you won't be disappointed.
The hotel is very close to the Hanoi Airport. It was a welcome relief after arriving to Vietnam in the evening to have a hotel within a few minutes from the Airport. The rooms are relatively small but besides the size issue, they were clean, inexpensive and quite comfortable. Next time I fly into Hanoi, I will stay at the Dragon Airport Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and close to airport
very good service and near to airport..thank you very much

6/10 Okay

Mu Rou

Liked: Staff & service
Convenient stay
Staff is super friendly. Great location, probably the most closest hotel to the airport. Free breakfast and shuttle are provided. The shortcoming is it's room facilities - no hairdryer and poor wifi service.

6/10 Okay

Verified traveller

Liked: Staff & service
Very convenient for Hanoi airport
I stayed 1 night. It was rather noisy. There was no hairdryer in room, but one was available at reception. It was reasonable value for money.