765A Nguyen Van Linh street, Sai Dong Ward, Long Bien District, Hanoi
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 3 out of 4 reviews" "
10 - Excellent
3
Rating 8 - Good. 0 out of 4 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 4 reviews" "
2 - Terrible
1
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
2/10 Terrible
Verified traveller
4 Feb 2019
Verified traveller
Stayed 15 nights in Jan 2019
Response from Ha Vu - General Manager on 2 Apr 2019
Dear Guest,
We are so sad to hear you were unsatisfied with your stay at Garco Dragon Hotel. It just have renovated with high class furnishing and modern facilities. From here, it only takes 30 minutes to Noi Bai international airport, downtown Ha Noi,... and many shopping mall such as Aeon Mall, Savico Mega Mall... Moreover, the hotel also provide 2 restaurants and bar with convenient location by the lake. In taking great care of our hotel, our main priority is to be able to offer a very well- maintained and comfortable atmosphere for all the guest.
We still hope that your lastest experience will not alter your trust in our hotel. We look forward to have the pleasure of welcoming you again.
With much appreciation
Ha Vu - General Manager
Response from Customer Service Department on 13 Jun 2019
It was so It was so wonderful to welcome you staying in our hotel. We are very happy to see your nice review and it become motivation to provide our good services. We hope that there will have many chances to see you again.
Thanks you so much