Dear FUMIMARO,Thank you for taking time to share your feedback following your most recent stay at InterContinental Hanoi Landmark72.Creating memorial experience to our guests has always been at the heart of everything we do here. It warms our heart to learn that what impress you the most is the warm hospitality and exceptional service rendered by our colleagues. Your shining words shall be shared with our team and we do hope to have pleasure of welcoming you back when your travel plan brings you back to Hanoi.Regards, Thao DoQuality & Continuous Improvement Manager

Dear Conrad Joseph, Thank you for taking time to leave us a review following your most recent stay at InterContinental Hanoi Landmark72.We are elated to learn that you had pleasant time while staying with us and found the hotel tranquil ambience perfect for your stay.I and the team hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manger

Dear José,Thank you for taking time to review about your recent stay at InterContinental Hanoi Landmark72.We are delighted to learn that you had pleasant time and appreciate the warm hospitality rendered by our colleagues. I and the team look forward to welcoming you back for another exceptional experience.Regards, Thao DoQuality & Continuous Improvement Manager

Dear Aminah, Thank you for your 5-star review.We are glad to learn that you have enjoyed an overall positive stay experience with us. We greatly value your feedback and look forward to your next visit to InterContinental Hanoi Landmark72.Regards,Thao DoQuality & Continuous Improvement Manager

Dear man stephanie Leung, Thank you for having chosen InterContinental Hanoi Landmark72 as your accommodation in Hanoi.At the InterContinental Hanoi Landmark72 we pride ourselves on delivering the most memorable of experiences to all our guests, and we are thrilled to hear you had such a wonderful visit. Your lovely comments are highly appreciated, and we are looking forward to create another unforgettable experience with you soon. Warm regards, Thao DoQuality & Continuous Improvement Manager

Dear Clemen,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our breakfast selection and found it to be diverse and of high quality. It's also fantastic to know that you appreciated the vibrant Korean restaurant scene in the area, which added to your overall experience.Regarding the location, we're delighted that our proximity to major tourist attractions in the city was convenient for you.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay with us.Best regards,Hotel Management Team

Dear Kenneth, Thank you for your shining compliments.At InterContinental Hanoi Landmark72,we take great pride to create memorable experience for our valued guests. We are glad that every aspect of your hotel was up to your expectation. We are glad to know that we have the best buffet breakfast in Vietnam and the dedicated service from our colleague left you with long lasting impression. We are much looking forward to welcoming you back for another amazing stay.Regards, Thao DoQuality & Continuous Improvement Manager

Dear Chanmoon,Thank you for having awarded such a high rating review following your recent visit to InterContinental Hanoi Landmark72. Guest satisfaction is our priority and your kind review let us know that we have succeeded in making your visit truly comfortable and memorable for you. I and the team hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

Dear Ralph,Guest satisfaction is our top priority and we are delighted to learn that you rated so high for your recent experience at InterContinental Hanoi Landmark72. I and the team look forward to welcoming you back soon.Regards,Thao DoQuality & Continuous Improvement Manager

Dear Lota, Guest satisfaction is our top priority and we are delighted to learn that you rated so high for your recent experience at InterContinental Hanoi Landmark72. I and the team look forward to welcoming you back soon.Regards,Thao DoQuality & Continuous Improvement Manager

Dear Azizur,We sincerely appreciate you taking a moment to share your experience with InterContinental Hanoi Landmark72. As we are dedicated to delivering exceptional service, it is most heartening to know that our colleague, especially our Duty Manager Mr. Tam Le, had gone the extra mile making sure your stay to be memorable. Your compliments are truly appreciated and will be shared with Tam and our team as I am sure it will be a great source of motivation for them to continuously exceed expectations.Best regards, Thao DoQuality & Continuous Improvement Manager

Dear Xing, Thank you for having chosen InterContinental Hanoi Landmark72 for your recent visit to Hanoi.We are enchanted to receive your 5 out of 5 star review as your satisfaction is our goal and achievement. We hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

Dear Il Kyung , Guest satisfaction has always been at the top of everything we do. Your 5-star review after your recent experience at the hotel let us know that we have succeeded in creating a memorable one for you. I and the team thank you for your patronage and we do hope to have pleasure of welcoming you back soon.Warm regards, Thao Do Quality & Continuous Improvement Manager

Dear Jun Ki ,Thank you for having awarded such a high rating review following your recent visit to InterContinental Hanoi Landmark72. Guest satisfaction is our priority and your kind review let us know that we have succeeded in making your visit truly comfortable and memorable for you. I and the team hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

Dear HYUNGSIK, Thank you for taking time to review your recent experience at InterContinental Hanoi Landmark72.Guest satisfaction has always been our top priority here and we are are delighted to learn that you had pleasant stay and rated so high for your experience.We do hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

Dear Abrum ,Thank you for having awarded such a high rating review following your recent visit to InterContinental Hanoi Landmark72. Guest satisfaction is our priority and your kind review let us know that we have succeeded in making your visit truly comfortable and memorable for you. I and the team hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

Dear nina,Thank you for taking time to leave us a review following your recent stay at InterContinental Hanoi Landmark72.We are enchanted to learn that you had pleasant time while staying at our hotel. We are look forward to welcoming you back for another amazing stay.Kind regards,Thao DoQuality & Continuous Improvement Manager

Dear Il Kyung, At InterContinental Hanoi Landmark872, guest satisfaction is our goal and achievement. It brings us joy to receive your 5 star review following your recent stay at our hotel. Hopefully we will have another chance to taking care of you when you come back to Hanoi.Kind regards, Thao DoQuality & Continuous Improvement Manager

Dear ari, Thank you for your recent stay at InterContinental Hanoi Landmark72 and taking time to leave us a review. Guest satisfaction has always been our top priority here. We are elated to learn that the warm hospitality and professional services rendered by our colleagues left your with fond memories. However it is pity that your experience at the hotel was not perfectly enjoyable. Please rest assured that we take your feedback seriously and all of your comments have been forwarded to the management team for action to ensure that the necessary corrective measures have been put in place.We do hope we will have second chance to welcoming you back at the InterContinental Hanoi Landmark72 for a more comfortable experience. Regards, Thao DoQuality & Continuous Improvement Manager

Dear Erick,Thank you for taking the time to share your fantastic experience at the InterContinental Hanoi Landmark72.We are absolutely delighted to hear that your stay exceeded your expectations and we sincerely appreciate your kind words and recommendations.I and the team look forward to hope to have the pleasure of welcoming you back for another exceptional stay.Kind Regards, Thao DoQuality & Continuous Improvement Manager

Dear antonio,We aim to deliver the true 5-star experience to our guest and it is a great pleasure to learn that you award 5-star for your recent stay at InterContinental Hanoi Landmark72.We hope to welcoming you back soon.Kind regards,Thao DoQuality & Continuous Improvement Manager

Dear RuiGuang,Thank you for your review.At InterContinental Hanoi Landmark72. guest experience has always been at the heart of everything we do here. It is encouraging to learn that you rated so high for your experience.We look forward to welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager

Dear Michael,Thank you for sharing a 5-star review following your recent stay at InterContinental Hanoi Landmark72. We are elated to receive your 5-star review as I and the team here always aim to deliver the true 5-star experience at our guests.We do hope your return will be just around the corner.Regards, Thao DoQuality & Continuous Improvement Manager

Dear Hyuk Sang, Thank you for your 5 star rating. At the InterContinental Hanoi Landmark72 we pride ourselves on delivering the most memorable of experiences to all our guests, and we are thrilled to hear you had such a wonderful visit. Your lovely comments are highly appreciated, and we are looking forward to create another unforgettable experience with you soon. Regards,Thao DoHotel Experience Champion

Dear Kanniphat,Thank you for taking your time to share your feedback and I am deeply sorry that we did not meet your expectations during you recent stay. Rest assured we will review your comments carefully and take the appropriate action.If possible, I would love to have an opportunity to make it up to you the next time to you come back to InterContinental Hanoi Landmark72.Kind regards,Thao DoHotel Experience Champion

Dear Gerry,Thank you for choosing InterContinental Hanoi Lanmark72 and taking your time to share with us a review.We aim to create memorable experience to our guest. It is a great pleasure to learn that you carried with you fond memories about our wonderful property with perfect service. Your kind endorsement is very much appreciated and we do look forward to see you again soon.Warm regards, Thao DoQuality & Continuous Improvement Manager

Dear Valued guest,Thanks for the glowing rating!We're delighted you had such a fantastic experience at InterContinental! It's great to know we left you with a wonderful impression and that the top-notch service rendered by our colleagues at 3 Spoons and Club Lounge made your stay thoroughly enjoyable. We look forward to hosting you again soon at InterContinental Hanoi Landmark72.Warm regards,Thao DoQuality & Continuous Improvement Manager

Dear Paul, Thank you for your recent stay at InterContinental Hanoi Landmark72. We pride ourselves on deliver the true InterContinental Experience to our guests. It is great pleasure to learn that it was the case of your stay.We do hope to soon have pleasure of welcoming you back to create another amazing experience for you.Warm regards, Thao Do Quality & Continuous Improvement Manager

Dear Kaoru ,Thank you for your recent stay at InterContinental Hanoi Landmark72.It has always been our top priority to create memorable experience to our guests and we are delighted to receive your perfect 5-star review for your experience at our hotel.Thank you for your patronage and we do hope to have pleasure of welcoming you back soon.Warm regards,Thao DoQuality & Continuous Improvement Manager

Dear Il Kyung,Thank you for your kind review.We strive for excellence so we're thrilled you appreciated our friendly staff and comfortable room. We look forward to welcoming you back to InterContinental Hanoi Landmark72 for another amazing experience.Regards,Thao DoQuality & Continuous Improvement Manager

Dear valued guest,Thank you for having chosen InterContinental Hanoi Landmark72 for your recent visit to Hanoi, and sharing your valuable feedback with us.I am glad to know that you had a pleasant stay and especially enjoyed the services and hospitality from our Club InterContinental team. We are very proud of our wonderful team who always strives to provide the best, most memorable experience to all valued guests like yourself. What you have shared truly inspires us to continue to do our best; and your kind words have been shared with the Club team.Once again, thank you very much for your patronage. I look forward to welcoming you back to our hotel in the not so distant future.Warm regards,Thao DoQuality & Continuous Improvement Manager

Dear Rinarisa,Thank you for your recent stay at InterContinental Hanoi Landmark72.We are delighted to learn that you enjoyed a pleasant experience with us and our colleagues impressed you with their warm hospitality.Thank you again for your patronage and we do look forward to welcoming you back in near future.Kind regards,Thao DoQuality & Continuous Improvement Manager

Dear Phiyen ,We are enchanted to receive you 10 out of 10 rating for your recent experience at InterContinental Hanoi Landmark72.At our hotel, your personal satisfaction is our goal and achievement. It is sad to learn that your stay with us was not thoroughly enjoyable due to small issue as mentioned in your comment. Please do accept our sincere apology for any inconvenience it may cause to you. Your constructive feedback has been shared with our Executive House-keeper for his follow-up action. We look forward to hearing from you soon, and hope we will have the pleasure to welcoming you back to InterContinental Hanoi Landmark72, to create an unforgettable experience. Best regards,Thao DoQuality & Continuous Improvement Manager

Dear JAGTAR ,Thank you for having chosen InterContinental Hanoi Landmark72 as your hotel of choice in Hanoi. I am glad to learn that you had an amazing experience with us and especially impressed with the high level of service as well as cleanliness at the hotel.Your kind words shall be shared with the whole team and we do hope to have pleasure of welcoming you back soon.Warm regards,Thao DoQuality & Continuous Improvement Manager

Dear JAGTAR,Thank you for sharing feedback following your recent stay at InterContinental Hanoi Landmark72.We are glad to learn that you had great time at the hotel and our wonderful team with their impeccable service left your with lasting impression. Thank you again for your patronage and we do look forward to welcoming you back in near future.Warm regards,Thao DoQuality & Continuous Improvement Manager

Dear Seth,Thank you for having chosen to stay with InterContinental Hanoi Landmark72.It brings us joy to learn that you enjoyed the time with us and the stunning view over the Hanoi's skyline from the hotel's room has made your stay more memorable.I and the team are much looking forward to welcoming you back in near future.Kind regards, Thao DoQuality & Continuous Improvement Manager

Dear Soumya kanti ,Thank you for your gifted review.At InterContinental Hanoi Landmark72, we take our pride on deliver the true InterContinental Experience to our valued guests. Your kind review is inspiring recognition for our team's daily effort.Thank you for your patronage and we do look forward to welcoming you back in near future.Warm regards, Thao Do Quality & Continuous Improvement Manager

Dear Soumya kanti,Thank you for your recent stay at InterContinental Hanoi Landmark72 and having awarded such perfect rating for your experience.Guest satisfaction has always been at the heart of every thing we do. Your inspired words are much appreciated and they are source of encouragement for all of our colleagues to keep doing their best for our guests.We do look hope your return will be just around the corner. Warm regards,Thao DoQuality & Continuous Improvement Manager

Dear Darrell,Thank you for taking time to share such wonderful feedback following your most recent stay at InterContinental Hanoi Landmark72.I was pleased to note you had such a pleasant stay and that the team members made your stay special with their impeccable service. It is indeed our ultimate aim to create special experiences for all our guests. Your lovely endorsement is truly inspiration for all of us to keep doing great. Thank you for your patronage and we do look forward to welcoming you back in near future.Kind regards,Thao Do Quality & Continuous Improvement Manager

Dear Won Wung, It is such a delightful news for us to received your perfect 10 out of 10 rating for your recent experience at InterContinental Hanoi Landmark72. We strive to deliver the most comfortable experience our guests and your kind review is a valuable recognition that we all treasure.Thank you for having chosen to stay with us and we do hope your return visit will just be around the corner.Warm regards,Thao DoQuality & Continuous Improvement Manager

Dear William, Thank you for your perfect 10 out of 10 rating.At InterContinental Hanoi Landmark72, we strive to deliver the most comfortable experience to our valued guests. Your 10-star review let us know that we have succeeded in creating memorable experience for your.Thank you for your patronage and we do look forward to welcoming you back to the hotel in near future.Warm regards,Thao DoQuality & Continuous Improvement Manager

Dear Kok Ting, Thank you for making InterContinental Hanoi Landmark72 your of hotel of choice in Hanoi. We are elated to learn that you thoroughly enjoyed your stay with us and especially like the hospitality rendered by our associates. Your lovely comments are highly appreciated, and we are looking forward to create another wonderful experience with you soon! Kind regards, Thao Do Quality & Continuous Improvement Manager

Dear Yong, Thank you for your recent stay at InterContinental Hanoi Landmark72. We are delighted to receive your perfect rating as we strive to deliver the best experience to our guests. We do hope to welcoming you back in near future. Kind regards, Thao Do Quality & Continuous Improvement Manager

Dear Yong Hoon, Thank you for making InterContinental Hanoi Landmark72 your hotel of choice in Hanoi. We are enchanted to learn that you had pleasant time at the hotel and the hotel's prime location made your experience more comfortable. I and the InterContinental Hanoi Landmark72 are looking forward to welcoming you back soon. Warm regards, Thao Do Quality & Continuous Improvement Manager

Dear valued guest, We are enchanted to be your hotel of choice in Hanoi. It brings us joy to receive your perfect rating for your recent experience as it let us know that every aspect of your stay was thoroughly enjoyable. Thank you for having chosen to stay at InterContinental Hanoi Landmakr72 and we do hope to have pleasure to taking care of you again. Warm regards, Patrick Verove General Manager

Dear Frederick, Thank you for your most recent stay at InterContinental Hanoi Landmark72. We are thrilled to read your kind comment, and to hear you rated the experience so highly. We do hope you will return to InterContinental Hanoi Landmark72 again very soon, to enjoy another unforgettable experience. Regards, Thao Do Quality & Continuous Improvement Manager

Dear changhak, Thank you for sharing feedback following your most recent stay at InterContinental Hanoi Landmark72. We are delighted to learn that every aspect of your stay was thoroughly enjoyable. We hope to have pleasure of welcoming you back to the hotel soon. Kind regards, Thao Do Quality & Continuous Improvement Manager

Dear Ciaran, Thank you for taking the time to review InterContinental Hanoi Landmark72. While we are pleased that you have some fond memories of your stay, regretfully we did not get it right 100% of the time. We take our guest experience seriously and sincerely apologize that it was not a worry-free visit. Thank you for giving us an opportunity to reinforce our service culture. We hope your next stay will be longer and look forward to welcoming you again at InterContinental Hanoi Landmark72. Kind regards, Patrick Verove General Manager