Reception
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Reviews of Marina Hanoi Hotel

3.5 out of 5
Marina Hanoi Hotel
22 Mieu Dam Street, Nam Tu Liem District, Hanoi

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aiganym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was very clean. Only downside was the service was not as great as other hotels. Staffs especially at reception were not as welcoming.
Stayed 2 nights in Feb 2020

4/10 Poor

TESHIMA

Stayed 12 nights in Nov 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
욕실에서 벌레가 나옴. 영어로 소통이 안되서 번역기로 대화를 해야했음.
Stayed 9 nights in Oct 2022
Response from Ted (Mr.) - General Manager - Marina Hotel Hanoi on 24 Oct 2022
불편을 드려 죄송합니다. 다음 방문 전에 모든 것이 잘 처리되는 것을 볼 수 있습니다.

10/10 Excellent

yeonpyo

Stayed 1 night in Sep 2022

8/10 Good

jeonggyu

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Marina Hotel Hanoi on 12 Feb 2020
Thank you for believing in us. We hope we can serve you better next time

8/10 Good

HYUN SEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Marina Hotel Hanoi on 13 Feb 2020
Thank you very much. We hope we can see you soon and we will serve you better.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
202호 203호는 창이있는데 창고문열고 들어오면 바로창문임 들어가면 블라인드 꼭 먼져쳐놓고 있길
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019
Response from Marinahotelhanoi on 24 Dec 2019
Thanks for your vote. We hope we can serve you soon.

10/10 Excellent

HONG ROK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Marinahotel on 31 Oct 2019
Thank you very much, sir. Hope to serve you soon.

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
phòng không có nước nóng, phải đổi phóng khác phục vụ tương đối tốt, nhiệt tình
Stayed 1 night in Oct 2019
Response from Marinahotel on 31 Oct 2019
Đây đúng là một trải nghiệm không vui với anh/chị. Khách sạn thực sự xin lỗi anh/chị về bất cấp này. Khách sạn rất mong nhận được sự thông cảm của anh/chị và mong anh/chị sẽ tiếp tục ủng hộ bên em. Cám ơn anh/chị đã góp ý để bên em có thể cải thiện dịch vụ của mình.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しくので綺麗。私の部屋はお
Stayed 2 nights in Sep 2019
Response from Marinahotelhanoi on 31 Oct 2019
Thank you very much. We hope to serve you soon.

10/10 Excellent

woosuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족합니다 사장님이 너무 친절하셔서 고마웠습니다
Stayed 1 night in Aug 2019