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Reviews of SOJO Hotel Ga Hanoi

3.5 out of 5
SOJO Hotel Ga Hanoi
115 Tran Hung Dao Street, Hoan Kiem District, Hanoi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 38 out of 56 reviews" "
Rating 8 - Good. 12 out of 56 reviews" "
Rating 6 - Okay. 5 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Minh-Tan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cosy hotel. Price is not too steep. Overall very satisfied.
Stayed 1 night in Mar 2024
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 19 Mar 2024
Dear JO Minh-TanThank you JO Minh-Tan for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Yohanes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is still not too far from the old quarter but still very quiet
Stayed 1 night in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 28 Jan 2024
Dear JO YOHANES,Thank you JO YOHANES for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Yohanes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is still not too far from the old quarter but still very quiet
Stayed 2 nights in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 28 Jan 2024
Dear JO YOHANES,Thank you JO YOHANES for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

8/10 Good

liv

Travelled with partner
Disliked: Cleanliness
They was road works getting done outside our room. The crane was there all night which couldn’t be helped but did ruin the stay.
Stayed 3 nights in Jan 2024
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 27 Jan 2024
Dear JO LIV,Thank you JO LIV for choosing SOJO Hotel Ga Hanoi. We are truly sorry that the country's subway station construction has somewhat affected your experience while staying at the hotel.. After the project is completed, it will bring more convenience to customers when coming to Hanoi.We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Peter, EDMONTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this hotel as a place to relax for the day prior to taking the overnight train. It was incredibly convenient as we could see the station across the street from our room. We really liked to have access to both washing machines as we had just returned from a 3-day cruise and needed to do laundry quickly. I would recommend this hotel especially to young adults and those looking for modern design rooms.
Stayed 1 night in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 26 Jan 2024
Dear JO PETER,Thank you JO PETER for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Catalin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely come back. Everything was good! Friendly staff, great room conditions, comfortable bed etc. i only have good words to describe this hotel.
Stayed 2 nights in Jan 2024
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 20 Jan 2024
Dear JO CATALIN,Thank you JO CATALIN for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

8/10 Good

ORHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay ,Little bit far from old town but still walkable .Room is clean ,hotel staff helpful.
Stayed 2 nights in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 20 Jan 2024
Dear JO ORHAN,Thank you JO ORHAN for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Yohanes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay as an option from old quarter. During the 4 nights stay, i moved to different room, which is their larger room. It mentioned they can accommodate 4 adults eith their main bed sofa bed. But it seems to me the sofa bed only sized at 140cm. You fat two petite adult but definitely 2 grown men. If you are family of 3 this room is perfect. Nevertheless, i still give the hotel great points for being a very reasonably priced and great amenities in overall! :)
Stayed 1 night in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 18 Jan 2024
Dear JO YOHANES,Thank you JO YOHANES for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Yohanes

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay as an option from old quarter
Stayed 1 night in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 18 Jan 2024
Dear JO YOHANES,Thank you JO YOHANES for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Yohanes

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is still near the old quarter, just more quiet. Iike the fact that the hotel has a proper building rather than shop-houses turned to hotel like in most old quarter area. This hotel has a proper building and amenities, i feel safer. Just that the hotel is having renovation in front of their main gate. The renovation is initiated from the government to enhance the road, so it is not the hotel’s fault. But they have second entrance during. It was during december 2023 Hopefully when you arrive it is already finished their renovation.
Stayed 2 nights in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 18 Jan 2024
Dear JO YOHANES,Thank you JO YOHANES for choosing SOJO Hotel Ga Hanoi. Thank you for understanding us about the construction of the subway station. After the project is completed, it will bring more convenience to customers when coming to Hanoi.We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

CHEE BOON ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel the hotel room is new and very modernly furbished. The housekeeping and maintenance staff are very prompt and have welcoming demeanour. The front desk staff is also very friendly and prompt in service. The location is just beside the Hanoi Station (train), or Ga Hanoi. Getting around using online transport booking apps or calling for taxis is relatively easy. It is around 20 to 25mins walk to the lively Hoan Kiem streets around the famous lake. Around the hotel, there are many stalls selling banh and pho and cafes. Overall, the hotel is very recommended and I will definitely choose it if I am returning to Hanoi again.
Stayed 4 nights in Jan 2024
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 18 Jan 2024
Dear JO CHEE BOON ANTHONY,Thank you JO CHEE BOON ANTHONY for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities
Modern, almost spaceship like hotel in Hanoi. There's a self luggage storage located on the 2nd floor near the laundry room. The hotel is located right across the street from the train station and about a 20min walk to the Old Quarters / Temple of Literature. A pleasant experience of opening the door was when the room is lit up and the curtains self draw themselves. The layout is really nice, bright and clean. Very cleverly designed and definite a much bigger room than the typical the hotel in Old Quarter. Amenities are pretty good and the space looked much better in person. The bed was very comfy as well. Though it is further away from the main spots, I booked it due to the easy location of the train and is definitely a more modern hotel in the city.
Stayed 1 night in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 10 Jan 2024
Dear JO JACQUELINE,Thank you JO JACQUELINE for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good vibes
New, clean and convenient to the sites.
Stayed 1 night in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 6 Jan 2024
Dear JO KENNETH,Thank you JO KENNETH for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 31 Dec 2023
Dear JO CHRISTOPHER,Thank you JO CHRISTOPHER for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 21 Dec 2023
Dear JO JASON,Thank you JO JOSON for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice hotel definitely recommend. Great bed
Stayed 1 night in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 5 Dec 2023
Dear JO RISHI,Thank you JO RISHI for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

10/10 Excellent

Winston

Stayed 1 night in Nov 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 21 Dec 2023
Dear JO WINSTON,Thank you JO WINSTON for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
The room was ok. Shower curtain had some mildew, slippers provided were dirty and used. It’s a budget hotel, so you get what you pay for I guess. And for the price, it’s fine. The bed was comfortable.
Stayed 2 nights in Oct 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager on 10 Oct 2023
Dear JO MARIANNE,Thank you JO MARIANNE ESPINOZA for choosing SOJO Hotel Ga Hanoi. We will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable.We wish to give JO the warmest welcome in JO’s next stay.

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Sep 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 8 Sept 2023
Dear JO Sharon,Thank you JO Sharon for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

6/10 Okay

Daniel, Timmins

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a great hotel, I really liked the train theme throughout to hotel. What I appreciate less however is some not all of the staff where not very friendly or helpful. One day I arrived from a long hot walk and I was wanting a beverage at the bar. I sat at the bar but no one from the staff came to offer me a drink, I found the very rude to say the least. I felt almost discriminatory because I am caucasien and I do not speak there language. It was as though they didn’t want to deal with me. Best way to learn English is the practice it! I only which this gets back to the staff for productive purposes I don’t want to cause trouble. I am thinking especially to the girl that was setting up her laptop and sat beside me to do some work we clearly I wanted a drink!!
Stayed 5 nights in Jul 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager on 27 Jul 2023
Dear JO Daniel LorangerI am so touched to hear that you love our train theme. I communicated with you about text messages and airport pick-up however, I tried to meet you while at the hotel but unfortunately couldn't meet you. I also sincerely apologize that my staff has not served you well. SOJO Hotel Ga HaNoi will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable.We wish to give JO the warmest welcome in JO’s next stay.

10/10 Excellent

Spencer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with good facility & location.
Very new hotel. Self laundry service machine & lockers are useful. Opposite train station is very helpful. Walking distance to Old Quarter area with many good eating places.
Stayed 2 nights in May 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager on 17 May 2023
Dear JO Spencer,Thank you JO Spencer for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
For people taking the train, it is super convenient as it is just opposite. For me, the cleanliness, quietness and surrounding of the hotel is important and Sojo had met my expecation which will makes me choose this hotel again if I visit Hanoi again!
Stayed 2 nights in Dec 2022
Response from Nguyễn Huy Phú(Ricky) SOJO Hotel Ga Hà Nội Manager on 6 Feb 2023
Dear JO Anonymous,Thank you JO Anonymous for choosing SOJO Hotel Ga Hà NộiWe hope you had a wonderful experience at SOJO Hotel Ga Hà NộiWe wish to give JO the warmest welcome in JO’s next stay.

10/10 Excellent

Christophe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 4 nights in Apr 2024
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 10 Apr 2024
Dear JO CHRISTOPHE,Thank you JO CHRISTOPHE for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

EUN BEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice and clean hotel with great staff. Cheap and effective do it yourself laundry. Good room service. The only problem is the construction of Hanoi Subway right next to the hotel. Because of that, we have to use the secondary entrance from the avenue. Sometimes it’s a small inconvenience when asking for Grab pickups. All in all it’s a good, simple and nice hotel. Definitely would come back
Stayed 5 nights in Jan 2024
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 1 Feb 2024
Dear JO EUN BEE,Thank you JO EUN BEE for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel looks amazing and the stay would have been great if there was no construction going on just outside the building which did not stop all night.
Stayed 1 night in Jan 2024
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 27 Jan 2024
Dear JO Anonymous,Thank you JO Anonymous for choosing SOJO Hotel Ga Hanoi. We are truly sorry that the country's subway station construction has somewhat affected your experience while staying at the hotel.. After the project is completed, it will bring more convenience to customers when coming to Hanoi.We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

8/10 Good

YOKO

Stayed 1 night in Jan 2024
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 18 Jan 2024
Dear JO YOKO,Thank you JO YOKO for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 10 Jan 2024
Dear JO DANIEL,Thank you JO DANIEL for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Motoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 10 Jan 2024
Dear JO MOTOKI,Thank you JO MOTOKI for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

SANGYONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 31 Dec 2023
Dear JO SANGYONG,Thank you JO SANGYONG for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

2/10 Terrible

WAI KEUNG

Stayed 4 nights in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 31 Dec 2023
Dear JO WAI KEUNG,Thank you JO WAI KEUNG for choosing SOJO Hotel Ga Hanoi. Could you tell us more about the stay process that made you not satisfied?We will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable.We wish to give JO the warmest welcome in JO’s next stay.

10/10 Excellent

chung yan grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 29 Dec 2023
Dear JO CHUNG YAN GRACE,Thank you JO CHUNG YAN GRACE for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 29 Dec 2023
Dear JO Fredrik Dorg,Thank you JO Fredrik Dorg for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

6/10 Okay

Espen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Kunne bodd der igjen
Renholdet var bra, litt harde senger, fint rom. Betjeningen var hyggelige, men veldig dårlig i engelsk. Umulig å skjønne hva de sa. Alt i alt et greit opphold. Lokasjon bra. Litt unna gamlebyen, men nærme nok til å gå dit. Lå sentralt i forhold til togstasjon.
Stayed 4 nights in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 29 Dec 2023
Dear JO ESPEN DORG,Thank you JO ESPEN DORG for choosing SOJO Hotel Ga Hanoi. We will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable. We wish to give JO the warmest welcome in JO’s next stay

6/10 Okay

Sujae

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 29 Dec 2023
Dear JO SUJAE,Thank you JO SUJAE for choosing SOJO Hotel Ga Hanoi. We will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable.We wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Hiu Ching

Stayed 2 nights in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 29 Dec 2023
Dear JO HIU CHING,Thank you JO HIU CHING for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
像雅樂軒的sojo
旅店位置優越，離火車站近，可以看火車，空間也時尚
Stayed 1 night in Dec 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 25 Dec 2023
Dear JO,Thank you JO for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 Excellent

YI WEI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很有特色 乾淨且地點方便的飯店
Stayed 5 nights in Nov 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager on 25 Nov 2023
Dear JO YI WEI,Thank you JO YI WEI for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hà Nội Manager on 31 Oct 2023
Dear JO ,Thank you JO for choosing SOJO Hotel Ga Hanoi. We will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable.We wish to give JO the warmest welcome in JO’s next stay.

6/10 Okay

Emi

Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager on 16 Aug 2023
Dear JO EMI HARADA,Thank you JO EMI for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

8/10 Good

Seiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ハノイ駅の正面にあり　非常に分かりやすく空港からバスでの移動にも便利です　部屋は新しく綺麗で快適です　付属のビーチサンダルが便利でした(思いやり最高です) 特にフロントのスタッフの親切・丁寧な対応に感謝しています 　ハノイに行ったら次回も是非利用したいです　
Stayed 3 nights in Jul 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager on 26 Jul 2023
Dear JO SEIKI,Thank you JO SEIKI for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

10/10 Excellent

Shaum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and comfortable room
Stayed 6 nights in Jul 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager on 24 Jul 2023
Dear JO Shih Hsun Chen,Thank you JO Shih Hsun Chen for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

10/10 Excellent

Heeseok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hà Nội Manager on 24 Jul 2023
Dear JO Heeseok,Thank you JO Heeseok for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

10/10 Excellent

masaki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
清潔で便利でスタッフの対応が良かった。
Stayed 1 night in May 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager on 22 May 2023
Dear JO MASAKI,Thank you JO Masaki for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

10/10 Excellent

Shuta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設がとても綺麗でした。 また、スケジュールの変更などにも丁寧に対応くださるなどスタッフの方が素敵でした。
Stayed 3 nights in Apr 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager on 4 May 2023
Dear JO Shuta,Thank you JO Shuta for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

8/10 Good

chi shing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager on 4 Apr 2023
Dear JO Chi Shing,Thank you JO Chi Shing for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO Hotel Ga Hanoi. We wish to give JO the warmest welcome in JO’s next stay.

10/10 Excellent

YASUYUKI

Stayed 1 night in Mar 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hà Nội Manager on 24 Mar 2023
Dear JO YASUYUKI,Thank you JO YASUYUKI for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO Hotel Ga Hanoi. We wish to give JO the warmest welcome in JO’s next stay.Best regards,

10/10 Excellent

KOUSUKE

Stayed 1 night in Mar 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager on 19 Mar 2023
Dear JO KOUSUKE,Thank you JO KOUSUKE for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO Hotel Ga Hanoi. We wish to give JO the warmest welcome in JO’s next stay.Best regards,

10/10 Excellent

jae do

Stayed 1 night in Feb 2023
Response from Nguyen Huy Phu (Ricky) - Hotel Manager on 27 Feb 2023
Dear JO JAE DO.Thank you JO JAE DO for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO Hotel Ga Hanoi. We wish to give JO the warmest welcome in JO’s next stay.Best regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청소, 직원의 친절함, 위생, 식사, 위치 모두 만족스럽다 굳이 단점을 뽑자면 창문이 열리지 않아 환기가 내부팬에 의존해야한다는것, 너무 작은 피트니스 시설, 거스름돈을 돌려주는 기능이 없는 세탁기입니다
Stayed 4 nights in Feb 2023
Response from Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hà Nội Manager on 24 Feb 2023
Dear JO Dongho Koo,Thank you JO Dongho Koo for choosing SOJO Hotel Ga Hanoi. I would like to apologize for the facilities in fitness and washing machineare not as you expected. SOJO Hotel Ga Hà Nội will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable.We wish to give JO the warmest welcome in JO’s next stayBest regards,

10/10 Excellent

alexandre

Stayed 6 nights in Jan 2023
Response from Nguyễn Huy Phú (Ricky) SOJO Hotel Ga Hà Nội Manage on 6 Feb 2023
Dear JO AlexandreThank you JO Alexandre for choosing SOJO Hotel Ga Hà NộiWe hope you had a wonderful experience at SOJO Hotel Ga Hà NộiWe wish to give JO the warmest welcome in JO’s next stay.Best regards,Nguyễn Huy Phú (Ricky)SOJO Hotel Ga Hà Nội Manager