Soft Pillow Hostel - Adults Only

1.5 star property
Adults-only Hanoi hostel in Hoan Kiem with rooftop terrace

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April 2024
May 2024

Soft Pillow Hostel - Adults Only

Photo gallery for Soft Pillow Hostel - Adults Only

Restaurant
Balcony
Exterior
Free WiFi
Restaurant

Overview of Soft Pillow Hostel - Adults Only

Reviews
6.2

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

9 Tong Duy Tan, Hang Bong, Hoan kiem, Hanoi, HANOI, 10000
  • Popular LocationHanoi Old Town Night Market13 min walk
  • Popular LocationHoan Kiem Lake15 min walk
  • Popular LocationHanoi Opera House2 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive
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Room options

4 Beds Mixed, City View

Highlights

Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Single Bunk Beds

6 Beds Mixed Dorm

Highlights

Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 431 sq ft
  • Sleeps 6
  • 3 Single Bunk Beds

6 Beds Female Dorm, City View

Highlights

Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 431 sq ft
  • City view
  • Sleeps 6
  • 3 Single Bunk Beds

8 Beds Mixed Dorm, City View, Balcony

Highlights

Balcony
Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 538 sq ft
  • City view
  • Sleeps 8
  • 4 Single Bunk Beds

4 Beds Female Dorm

Highlights

Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 2 Single Bunk Beds

10 Beds Mixed Dorm, City View, Balcony

Highlights

Balcony
Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 538 sq ft
  • City view
  • Sleeps 10
  • 5 Single Bunk Beds

4 Beds Mixed Dorm

Highlights

Air conditioning
Hairdryer
Free bottled water
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 2 Single Bunk Beds

Similar properties

About the area

Hanoi

Soft Pillow Hostel - Adults Only is located in Hoan Kiem, a neighbourhood in Hanoi. Ho Chi Minh Mausoleum and O Quan Chuong are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 11 min walk
  • Hanoi Old Town Night Market - 13 min walk
  • Hoan Kiem Lake - 15 min walk
  • Dong Xuan Market - 16 min walk
  • Hanoi Opera House - 2 min drive

Getting around

  • Hanoi Railway Station - 9 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Xofa Café & Bistro - 1 min walk
  • Bánh Cuốn Kỳ Đồng - 1 min walk
  • Puku Cafe & Bar - 1 min walk
  • The Railway Cafe - 2 min walk
  • The Black Sheep - Cocktail Theatre - 1 min walk

About this property

Soft Pillow Hostel - Adults Only

Hostel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Soft Pillow Hostel - Adults Only provides a rooftop terrace, a garden and dry cleaning/laundry services. In addition to a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Airport pick-up service (surcharge), a lift and luggage storage
  • Tour/ticket information and a 24-hour front desk
Room features
All guest rooms at Soft Pillow Hostel - Adults Only include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Shared bathrooms with showers and free toiletries

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • 1 bar

Restaurants on site

  • Aroi Desert Cafe
  • Rooftop

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shared bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Shared accommodations
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 350000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Guests under 16 years old are not permitted at this adults-only property

Property is also known as

Soft Pillow Hostel Hanoi
Soft Pillow Hostel - Adults Only Hanoi
Soft Pillow Hostel - Adults Only Hostel/Backpacker accommodation

Frequently asked questions

Is Soft Pillow Hostel - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Soft Pillow Hostel - Adults Only?

Soft Pillow Hostel - Adults Only doesn't offer parking.

What time is check-in at Soft Pillow Hostel - Adults Only?

Check-in begins at 2 PM.

What time is check-out at Soft Pillow Hostel - Adults Only?

Checkout is at noon.

Does Soft Pillow Hostel - Adults Only provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of VND 350000 per vehicle applies.

Where is Soft Pillow Hostel - Adults Only located?

Located in Hoan Kiem, this hostel is within a 15-minute walk of Food Street Tong Duy Tan, Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 9 minutes by foot.

Soft Pillow Hostel - Adults Only Reviews

Reviews

6.2
Rating 10 - Excellent. 6 out of 33 reviews" "
Rating 8 - Good. 8 out of 33 reviews" "
Rating 6 - Okay. 8 out of 33 reviews" "
Rating 4 - Poor. 6 out of 33 reviews" "
Rating 2 - Terrible. 5 out of 33 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Swe, Myanmar

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Toilets and showers are not clean.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The street that it the hostel is on does not have any cars but only motorcycles. Needed to walk out to a bigger road for us to get a car ride
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness
Should improve the hotel cleanliness!! Not very clean
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Bed bug outbreak I was lucky to not be part of
The beds were very comfy, the place was 'good enough' for my minimalistic travel type. The breakfast is amazing and fresh.. but meny meny people complained about bed bugs.. and not much seemed to be done about it. I was going to stay again and canceled cuz I can't risk Bed Bugs. Unfortunate..

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hostel that close to train station
Highlight: Close to Hanoi train station. Downlight: Cleanliness of hostel need to be improved. Air-conditioning in the 4-bed dorm was not functioning, stained bedsheets, dorm was not cleaned properly as well.
Stayed 1 night in Mar 2018

6/10 Okay

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
DRMelo recommends more house keeping staff
The staff was very kind and helpful. the breakfast was tasty but the hostel cleanliness needs improvement. It's tough to keep hostels perfectly clean but they need to get a designated house keeping crew. Even for the price i was a little disappointed with the lack of cleanliness. I think was they get an actual house keeping crew this hostel will be nice.
Stayed 12 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice beds, enjoyed the four room dorms. Definitely quiet during the night time as well.
Stayed 1 night in Dec 2017

6/10 Okay

Joanne

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2017

4/10 Poor

Maxdamage, Croatia

Liked: Cleanliness
Disliked: Staff & service
Suddenly no free beer, okay but...
Why did I leave low score for staff. Well, I booked 4 nights in hostel under rules and terms of one free beer from 18to19h. Suddenly after 2nd day of staying, no free beer policy. I was okay but since I booked under old policy I suppose it would be far to give me free beer until my booking is completed. I was arguing with manager about that, and finally after arguing I got one. Very disappointed about that, you cannot have that kind of customer service. Also, 3rd day, they mooved me into another room. It's not only me they where mooving, it's so annoying thing, especially if you prefer to lower or upper bed bunk. Breakfast is nice, beds are comfy, private curtains big plus. Overall, don't expect anything else good
Stayed 3 nights in Dec 2017