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"Everything."

"We were very surprised this hotel had 4 * reviews! We will never stay in a Best Western again. This place was competely rundown. The walls & ceiling had cracks & stains. The curtain didn't close all the way letting in lots of street light. The bathroom was really bad. Breakfast was dismal. The young lady cleaning our room when we arrived was very sweet, which is why we give it 2 stars & not 1. This place really needs a total remodel & upgrade."

"The only suggestion would be better lighting in the bathroom and do a little better on your breakfasts. Other than that we would definitely come back. Staff was excellent. "

"Great staff. Great breakfast staff/cooks. "

"Stayed here numerous times over the past year or so and have never complained, though I should have so I will keep this to the issues with this stay. The A/C didn't work. It would come on a few mins and only a couple of times did it ever do that. Washer/Dryer "Out of Order," lights/outlets by the beds didn't work. Asked for a room downstairs, close to office but was told when I arrived and double checked, neither were available yet walking past to get to the back of parking lot to get to the staircase going up to my room, I saw many, many unoccupied bc they leave curtains slightly open and you can clearly see inside to see they've vacant. Didn't arrive until the evening so if it were earlier, it would make more sense but this late at night, hard to believe they were booked up."

"Lots of places to eat nearby. Good for a night’s stay. Very nice to travel to if you’re on business. Surprisingly offers complementary toothpaste, which was nice considering I forgot to pack mine while packing in a rush. Overall pleased. Would stay again. "

"Everything was really clean, the staff was exceptional, the made to order breakfast was great. The room was really spacious and the air conditioner was really cold. No complaints at all during our stay. "

"Nice clean rooms and breakfast was good,if im ever in the area id come back,"

"The rooms could use a refresh, espec the bathroom. The chairs in dining area are soiled. The elevator could use a good cleaning of floors. "