Stone Hartland House Spa Hotels

"Good"

"Great house and host! This was our first time going to Europe, so I had a lot of questions. Lisa always replied very quickly and was patient with all my questions.The house was beautiful, very clean, and the neighborhood was very safe. We had everything we needed as far as towels, dishes, etc. Everything was close enough to Uber or walk. There's a great little breakfast place right around the corner.There were a few things we had trouble figuring out, but it turned out just to be differences between American houses and houses in the UK. Lisa was very helpful helping by leaving detailed instructions for the appliances and getting around.Coming from the US, we had been traveling overnight with 2 special needs kid for several hours and was worried the check in process would be difficult. Everything was perfect and easy! We plan to go to England every year and dispite the fact that it's further away from my son than we were hoping, we will absolutely be staying here again. "

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"I was shocked to find a dirty pair of pants left on on shelf of the bedside table. The room felt was fine to sleep a night but certainly over priced "

"We paid extra for a “superior room” the bed was rock hard, curtains in a large room were falling down and looked pinned up. No heating and again in a room so large with tall ceilings it didn’t heat up well and room and bathroom was so cold all stay. "