「The didn't reserved the room to me even I'd fully paid & confirmed by Hotels.com. The receptist is very impolite and just asked me to go to anther hotel which need 15 min driving time.」
「Our room was beautiful. Very spacious and clean. All staff very pleasant apart from one waitress in the restaurant who looked very unhappy and clearly didn’t want to be there. We were celebrating my daughter’s birthday so there was quite a few of us to be served. Service with a smile there was not! Breakfast was not brilliant. My husband and I had the full English which was served to us looking and tasting as though it had been on a hot plate for quite some time. Would not recommend. There was...
「Rookery Hall is nothing short of stunning!. What a place. Beautiful grounds, the building is amazing to look at inside and out, the staff can't do enough for you and the Spa to relax. Me and the Mrs were very sad when our stay came to an end. It's a no brainer if you want a peaceful, romantic stay with your loved one. Absolutely brilliant *****」
「Pleasantly surprised at the size of the premium room with amenities and even 2 bottles of drinking water plus room slippers! Wish I was staying longer than 1 night. Very convenient location to train station and T2.」
「We had a very comfortable overnight stay at the hotel. Everything about the hotel was of a high standard. Would certainly stay again and recommend to others.」