Zürich Helmhaus Hotels

"We paid for a larger twin room, and were glad we did so, as it gave larger beds, a balcony and seating area, and a proper bathroom (I believe most of the double rooms are very cramped, and have just a glass cubicle within the room for the shower room). Nespresso machine and kettle were helpful, though an iron in the room would have been appreciated. On three days in a row we reported that our safe wasn't working - on the third day they finally changed the battery, but it now showed an error code. This did reflect the lack of interest that some reception staff seemed to have, and no offer was made to store our valuables, nor any haste to try and help. There was no aircon, and the international TV channels didn't work. That aside, the room was comfy, clean and just a 10 minute walk from the main station, and with loads of restaurants within a couple of minutes walk, and near a tram stop. Breakfast was fine and in a nice conservatory area - eggs cooked to order by helpful staff, and decent rolls and bread, plus hams, salmon, cheese, yoghurt, cereals, granola and muesli. The fruit juices though were very poor quality, and they could benefit from offering more fruit."

"Clean room, good breakfast and great friendly staff who gave excellent local suggestions for dinners and things to do. Perfect walkable location to all Zurich has to offer. Would definitely return. "

"Good location, great breakfast, bed wars kinda soft. "

"My room was given a quick clean and straightened up each day and i recieved new towels. The staff were all really friendly in the hotel and the restaurant- I twice ate in the hotel in the evening and even though people were queuing out the door they ensured i was accommodated. The foundue was amazing. The hotel is traditional swiss - some of the wood in my room could do with refinishing but everything otherwise was well maintained. The bed was super comfy. TV - i had some access to UK channels. Shower was really powerful. You had free access to a fridge downstairs for soft drinks and water to take to your room. "

"Staff helpful and location excellent "

"Great location by the station, very good breakfast buffet, room was small but recently remodeled and perfect for my needs. Would definitely go back "

"Amazing location, so clean, perfect sized room, excellent team, very accommodating when we had a change. Can’t wait to return. Will be our spot in Zurich. Walk to train station, river, old town."

"No parking at hotel but was nearby"

"Great location, super friendly staff, and the private cinema is a great detail"